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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Master of Public Policy graduate specializing in policy analysis and community outreach. Experienced in leading and collaborating with diverse teams, marketing and public relations, policy research and analysis, advocacy, program development and evaluation, business administration, and fundraising. Policy expertise is on poverty, environmental justice, economic development, and healthcare disparities. 
Skills
  • Policy Research and Analysis
  • Strategic Planning
  • Negotiation and Advocacy
  • Program Development, Implementation, and Evaluation
  • Community Outreach
  • External Relations/Fundraising
  • Customer Service and Needs Assessments 
  • Capacity Building
Education and Training
Master of Arts: Public Policy, Expected in 2017
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University of California, Riverside - Riverside, CA
GPA:
  • Awards: School of Public Policy Dean’s Scholarship, Dean's List 
  • Dean's Student Ambassador 2016-2017
  • Interim mini-GSA Outreach Coordinator
  • Capstone: Evaluation of WRCOG's Regional Streetlight Program in Hemet, CA 
Bachelor of Arts: Public Policy, Expected in 2014
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University of California, Riverside - Riverside, CA
GPA:
Health and Environmental/Urban Policy tracks  
Minor in Business
  • Awards: Dean's List 
Professional Experience
Public Service Employee, 06/2016 - 05/2017
Copper State Credit Union Arrowhead Ranch, AZ,
  • Enhanced public health and safety throughout the County of San Bernardino by the monitoring water quality of private wells and water systems, and other administrative duties. Recorded and reported over 600 samples that went unchecked since the December 2, 2015 attack, some of which impacted end users and posed serious hazards to public health. Ensured emergency protocols and forms were updated by state deadlines, as over 50 systems had outdated protocols.
  • Organized data and information for Environmental Health Specialists and the local community by creating, updating, and maintaining databases, contacts, and spreadsheets; redacting public records; and updating water system information for inspectors and end users.
  • Monitored and assessed liquid waste companies within the county, to ensure such businesses are in compliance with all state laws, rules and regulations for disposal; and applicable permits are on file.
  • Organized and created internal policies and procedures for the County’s Division of Environmental Health Services, so that the division can operate smoothly after emergency situations. Created clear and comprehensible Standard Practices for future employees to follow if a trainer is unavailable to teach and explain new duties. Conducted research on safety risks for Environmental Health Specialist in the field using online data collection, interviews, and intuitive reasoning, which was used to create internal policies by the Compliance Department, and for training purposes.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Dean's Student Ambassador, 03/2016 - 05/2017
Sheltering Arms Betances Day Care Center, NY,
  • Served as the Dean’s Branding Ambassador and professional representative to internal and external constituents, such as distinguished guests, potential donors, prospective students, and the media.
  • Spoke publicly and advocated for the Master of Public Policy program at a graduate school conference for sociology majors, two information sessions, open house, and orientation. Encouraged interested students to apply to the program, and guided others to navigate the process and program.   
  • Attended and actively participated in Outreach Committee meetings to create, implement, and evaluate new and existing School of Public Policy services and program promotions. Hosted tabling events, engaged in social media marketing, and promoted events through public speaking efforts with fellow colleagues to advance the mission, and provide benefits to the University, community, and region by the UCR School of Public Policy. 
  • Started a student organization called Policy 360 with two other students, and served as an outreach coordinator, in order to bridge the connection between students at the university with the School of Public Policy. Promoted this organization through social media, student organization group messages, Facilitated open sessions and discussion groups about policy issues in a safe environment, and provided recommendations to improve this organization to increase student engagement. 
Marketing Intern, 11/2015 - 03/2016
Cushman & Wakefield Irvine, CA,
  • Efficiently and effectively promoted skincare products outlined in the company's marketing plan to enhance business development, outreach, and expansion.
  • Assess and implement trends to increase brand awareness on social media on a weekly basis through Facebook, Twitter, Instagram and other social media sites.
  • Used Google AdWords in support of SEO strategies to increase traffic to their website, and identify and target new customers.
  • Wrote descriptive and detailed blogs related to skin care on Company’s website, published magazine articles using Issuu, and utilized SlideShare to expand business presence in the skin care industry.
  • Expanded my private business and marketing skills through miscellaneous projects. Improved research and analysis skills in the beauty industry, while advocating for empowerment and self-acceptance for diverse cultures.
Community Organizer, 08/2015 - 05/2017
Muslim Student Association At University Of California, Riverside City, STATE,
  • Organized logistical and video marketing efforts for the 19th Annual MSA West Conference, in which nearly 500 students from colleges and universities in the west coast attended three-day long seminars on Islam andactivism. Worked closely with the video committee chair to produce promotional videos, and issue-based videos that connect with an overarching theme. Assisted the volunteer committee chair to help manage fifteen volunteers and distribute meals during the conference. 
  • Engaged in outreach efforts and led a youth group for the 2nd Annual MSA College Day, where Muslim high school and transfer students visited UC Riverside for one day, attending informational and spiritual workshops. I contacted numerous Muslim Student Associations and places of worship in Southern California, and utilized social media platforms, in efforts to gain wide attendance. Roughly 100 students, along with a few parents and guardians, attended this event.  
  • Built strategic alliances with other student organizations on campus, and organized a "No Ban No Wall" solidarity action on campus, in response to new immigration policies.
Administrative Assistant, 07/2014 - 07/2015
Robert Half, OfficeTeam City, STATE,
  • Placed at Henry Mayo Hospital's Volunteer Services and Human Resources Departments. Organized and coordinated volunteers for their shifts, assisted in the interview process, and organized New Volunteer Orientation, which included as many as twenty to thirty individuals. Performed administrative and receptionist duties such as answering telephone inquiries, providing direction to visitors, and monitoring activities in the front office at the Human Resources Department.
  • Efficiently handled and distributed confidential materials in the Medical Records Department at Hillview Mental Health Center, Inc.
  • Served as interim administrative professional for PRG Los Angeles for six months, which enabled me to gain valuable knowledge within a fast-paced, complex office environment. Efficiently and energetically operated a switchboard with over 30 employees, handling up to six calls at once during busy hours and seasons, prioritizing clients with urgent needs. Managed and set-up executive schedules, conference calls, and meetings. Conducted research to expand business in the entertainment industry, and organized spreadsheets to present to the CEO.  
Skills
  • Proficient in MS Suite: Excel (pivot tables, formatting, data visualization, basic calculations), Word (mail merge, labels, charts, outlines, policy briefs and reports), PowerPoint (slideshows), and Outlook (email and scheduling)
  • 3 Minute Timed Typing Test (2017) - Net typing speed: 70 words/minute with 100% accuracy
  • Public Relations Software: Canva, Issuu, and Slideshare
  • Administrative Software: EnvisionConnect 

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Resume Overview

School Attended

  • University of California, Riverside
  • University of California, Riverside

Job Titles Held:

  • Public Service Employee
  • Dean's Student Ambassador
  • Marketing Intern
  • Community Organizer
  • Administrative Assistant

Degrees

  • Master of Arts
  • Bachelor of Arts

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