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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and reliable Administrative Assistant with strong ability in running and coordinating the day-to-day administrative duties of an establishment with good organization and communication skills. Offering my extensive capacity to manage several tasks or requests simultaneously. Highly organized, proactive and punctual with team-oriented mentality as well as professional and exceptional with time management.

Skills
  • Communications strategies
  • Document management
  • Writing releases
  • Ad hoc research
  • Event coordination
  • Professional business writing
Experience
Public Relations/Administrative Assistant, 10/2018 to 03/2020
Legacy Health ServicesOregon, OH,
  • Supervises and coordinates activities concerning all back-of-the-house operations and personnel.
  • Purchases or requisitions food supplies and equipment.
  • Supervises food vendors to ensure food adheres to standards of quality to maintain cleanliness or kitchen and equipment.
  • Maintains overall management responsibilities for the foodservice unit.
  • Collects payment from customers, and assembles food orders.
  • Coordinates workers who keep business records, collect and pay accounts, order or purchase supplies.
  • Contacts prospective customers to promote sale of prepared foods.
Administrative Assistant, 05/2014 to 07/2018
Allied UniversalBristol, PA,
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Administrative Officer, 11/2003 to 02/2013
Ensign Energy ServicesDenver, CO,
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Gathered information, scanned records and maintained confidentiality of all electronic data.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Set up meetings and appointments, including gathering materials, booking conference rooms and providing information to involved parties.
  • Upheld protocol flawlessly in both normal work procedures and at special events.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Process employee rewards for long service and additional qualification
  • Confirmation of genuineness of added qualifications of employees from their various schools.
Human Resources Assistant, 03/2001 to 10/2003
Midas Bank PlcCity, STATE,
  • Developed and maintained training materials and benefits packets for new hires.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Prepared and submitted final pay for exiting employees to comply with federal law.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Verified previous employers and other references to determine applicants' employment acceptability.
  • Processed business and identification cards, bank accounts and reference and medical checks to streamline hiring protocol.
Education and Training
Masters in Public Administration: Human Resources & Personnel Management, Expected in 4 2011
Lagos State University - Lagos, Nigeria,
GPA:
Higher National Diploma: Secretarial Studies And Office Administration, Expected in 7 2001
The Polytechnic - Ibadan, Nigeria,
GPA:
National Diploma: Secretarial Studies And Office Administration, Expected in 10 1997
The Federal Polytechnic - Ede, Nigeria,
GPA:
Activities and Honors

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Resume Overview

School Attended

  • Lagos State University
  • The Polytechnic
  • The Federal Polytechnic

Job Titles Held:

  • Public Relations/Administrative Assistant
  • Administrative Assistant
  • Administrative Officer
  • Human Resources Assistant

Degrees

  • Masters in Public Administration
  • Higher National Diploma
  • National Diploma

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