Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
  Self-motivated, innovative and goal-oriented management professional committed to operating efficiently and creatively in professional environments. Skilled at offering expertise in process improvement, and providing proactive support to carrying out major projects.
  • Project planning and development
  • Strategic planning
  • Analytical
  • Personable
  • Dedicated team player
  • Flexible
  • Logistics management
  • Procedure development
  • Dependable
Work History
04/2013 to Current
PTA President Jackson Hosptial & Clinic Montgomery, AL,
  • Monitors proposed changes/amendments to standards relating to accreditation/certification process; evaluates impact of potential changes on current operations; ensures implementation of new standards into agency standards, policies, and procedures.
  • Determines documentation needed to support organization compliance with national and/or state PTA standards governing accreditation/certification.
  • Sets/balances annual budget, justifies all proposed costs & monitors annual spending.
  • Manage the $50K annual budget, and lead the organization with 259 active members.
  • Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
  • Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and members as necessary.
  • Planned and executed events and marketing programs, producing five times target number of qualified leads.
  • Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
  • Enlisted the support of volunteers and collaborated with businesses and community groups.
  • Offered constructive feedback and contributed ideas at monthly board meetings.
05/2010 to 01/2012
Office Manager Wabtec Corporation Grove City, PA,
  • Managed Office Clerical Support Services Assistant Program Director and HR Manager in Daily Duties Worked with Admin Team to update Child Tracks Database and update all Reports Performed Applicant Intake Analysis Worked with Consultants to maintain site's Compliance with OHS Regulations.
  • Completed and mailed bills, contracts, policies, invoices and checks.
  • Managed team of three direct reports responsible for on-going product optimization, account management and ad placement on company website.
  • Developed analysis models to ensure employee benefit plans rollout date deliverables were met.
  • Matched purchase orders with invoices and recorded the necessary information.
  • Reviewed files, records and other documents to obtain information and respond to requests.
07/2006 to 06/2009
Compliance Specialist Isn Software Corp. Dallas, TX,
  • Managed all accreditation issues and trends and ensured office's compliance to regulations.
  • Provided support to accreditation process according to accreditation guidelines.
  • Developed Reports and maintained information assurance program according to federal non-profit policies and procedures.
  • Attended a NNPAC (National Non-Profit Accreditation Center) Training.
  • Developed media kits.
  • Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
  • Partnered with CFO to create and revise annual budget for Program services.
  • Provided operational support for high-volume community development organization
03/2005 to 07/2006
Account REP Tendril Boulder, CO,
  • Operate as the lead point of contact for any and all matters specific to your customers Possessed strong process improvement and applied knowledge of project management Performed Risk Assessment Maintained Strong interpersonal, influence, negotiation, organization & communication skills Prepared financial reports and make capital Budgeting recommendations Forecast and track key account metrics, identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
  • I have exposure to Business/ Marketing/ Operations/ and I am successful with implementations of cross functional, strategic initiatives.
  • Identified individual development needs with appropriate training.
  • Fostered an environment which encouraged continual process improvements.
  • Maintained accurate records of past due customer account activity.
07/2003 to 04/2005
Data Analyst CCRD City, STATE,
  • Performed Departmental Clerical tasks.
  • Created data in charts, graphs, tables, designing and developing relational databases for collecting data, while creating status reports and performance metrics.
  • Track, document and communicate progression of tasks and provide follow-up to ensure on-time completion.
  • Effectively communicate with various individuals to gather and understand the details necessary to successfully complete data report requests and projects.
  • Learned how to use Statistical data and new applications to complete assigned work.
Expected in 2006
Associate of Arts: General Studies
Valencia State College - ,
GPA: GPA: 3.6
  • Student government representative
  • Coursework in Economics
  • Coursework in Fundamentals of Communication,
Expected in 1 2008
University of Central Florida - ,
GPA: GPA: 3.6


  • Recipient of Bright Futures Scholarship
  • Student government representative
  • Business and Public Law coursework
Expected in 1 2012
BS: Criminal Justice Administration
University of Phoenix - ,


  • Business English and Legal Terminology seminars
  • Coursework in Law, Political Science and U.S. History
  • Office Administration coursework
Expected in 1 1
University of Phoenix - ,
GPA: GPA: 3.0
  • Coursework in Business, Management and Communications
  • Coursework in Marketing and Advertising
  • Coursework in Accounting and Finance
  • Coursework in Managerial Accounting and Corporate Financial Management
  • Strategy and Problems in Management course
  • Principles of Operations Management training
  • 2005 Recognized for giving remarkable support for developing new business.
  • Team lead: strategized and laid out plans to enhance productivity and reduce overhead costs.
  • Delivered highest customer service satisfaction in the 2008-2009 fiscal year.
2005 NAACP Young Professional Community Leadership Award -2007 SWUC Community Volunteer Award -2014 APS Task for Middle Education -2014 Advisory Board for Budget Committee
Account Management, Accounting, agency, Budgeting, budget, Business Law, Business Management, charts, Clerical, interpersonal, communication skills, Corporate Finance, Criminal Justice, critical thinking, Data Analysis, Database, designing, documentation, Economics, financial, focus, functional, graphs, HR, Leadership, Director, Marketing, Office, Monitors, negotiation, Office Administration, policies, Policy Analysis, process improvement, Profit, Project Development, Project Management, public relations, relational databases, Risk Assessment, sales, Statistics, strategic, strategic management, Strategic Planning, tables, Technical Writing, written

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School Attended

  • Valencia State College
  • University of Central Florida
  • University of Phoenix
  • University of Phoenix

Job Titles Held:

  • PTA President
  • Office Manager
  • Compliance Specialist
  • Account REP
  • Data Analyst


  • Associate of Arts
  • BA
  • BS
  • MBA

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