PSR III-Private Internal Medicine. Resume Example

Provide administrative support on a daily basis with the Director, Division of Neonatology (SMH) Interacted positively with physicians, health care professionals, patients Provide support and resolution of various issues, including but not limited to, billing, scheduling issues as well as other organizational concerns, as needed Work closely with, and assisted, the outside billing company to expeditiously maximize reimbursement Implemented and maintained office policies and procedures Arrange meetings and in-services for Physicians and staff to discuss and resolve issues and insure compliance with medical laws and policies * Perform credentialing for Physicians and Locum Tenen Physicians to obtain hospital privileges and insurance contracts Conduct hiring search for new employees which included reviewing resumes, interviews, and following up with candidates references Maintained employee personnel files Track employee vacation and personal time while working with each employee to have their schedule requests met Performed employee conflict resolution Maintained records and insured all physician's and Locum Tenen Physicians licensing, DEA renewal, Board Certification, ACLS/CPR, are current Create and manage monthly physician and Locum Tenen Physicians on-call schedule for hospital and night call service Order office and medical supplies and performed inventory Schedule office equipment maintenance and facilitated repair or replacement as needed.

• Collaborate as team member to promote optimal patient care in ER of a Level II Trauma Center Provided administrative and clerical support for acutely ill patients and their caregivers Interact positively with physicians, health care professionals, patients and their families Served as receptionist and communicate information regarding patient needs to appropriate staff Identify issues / problems and communicate them to designated Unit leaders Collaborated with ancillary staff to expedite timely and accurate services Managed the communication system for the acute unit and assist other care team to endure optimal patient care Trained new hires on job duties, company procedures, and personal conduct Managed multiple phone lines and managed ER Physicians messages Organized and maintained confidential medical records Organized transportation for patients to be transferred to other facilities.

• Register patients for same day appointments and schedule for future appointments Book keeping and cash handling copays as well as charting and insurance verification Verified and updated patient demographics, insurance, and other necessary personal information Obtained authorizations from HMO and PPO insurances for patients Collected copays, coinsurance and past due balances Scheduled office visits, tests, and procedures to be performed both onsite and offsite at other facilities Greeted and checked-in patients Managed multiple phone lines.

• Process Internal and External sales orders for shipping Coordinate night shift and maintain updated knowledge of new and improved developments and procedures Assist to special projects and maintain accurate count on products Implement strategies to improve customer service, drive sales, and increase profitability.