pse postal support employee resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Efficient team member offering 9 years of experience in fast-paced retail grocery environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities.

  • Customer assistance
  • Superior communication skills
  • Dependable and reliable
  • Cheerful and energetic
  • Adaptive team player
  • Organized
  • Excellent multi-tasker
  • High-energy attitude
02/2020 to Current PSE (Postal Support Employee) Ingles Markets, Incorporated | Etowah, NC,
  • Operated mail processing equipment and manually sorted mail.
  • Utilized factors such as package shape and final destination to sort into correct bins for delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Routed all classes of mail in sequence of delivery along established route.
  • Delivered various types of mail on routes according to strict timelines.
  • Handled undeliverable mail in accordance with established procedures.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
08/2019 to 02/2020 Vendor Stocker Marco Technologies | Fenton, MO,
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Replenished inventory with focus on addressing customer needs.
  • Assessed floor displays to determine which merchandise required restocking.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
09/2019 to 12/2019 Store Associate Interstate Restoration | Philadelphia, PA,
  • Provided every customer with professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Proactively engaged shoppers, providing assistance and information on merchandise and product features.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Stocked, replenished and organized inventory, completing tasks faster than average associates.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
02/2019 to 08/2019 Project Manager Lamain Crescent Joint Venture, LLC. | City, STATE,
  • Streamlined operational efficiencies by creating employee schedules, managing payroll, controlling inventory, organizing appointments and executing opening/closing procedures.
  • Determined appropriate timelines and then developed plans that would apply to project goals and objectives.
  • Prepared and submitted daily work-site reports, weekly invoices, payroll and overtime requirements.
  • Conducted technical and customer meetings to increase communication and strengthen internal and external relationships.
  • Strengthened employee performance ratings and trained staff on system efficiencies while supervising 43 crew members to ensure optimal productivity.
  • Met project benchmarks while reducing costs through introduction of enhanced implementation strategies.
  • Monitored team progress and enforced deadlines.
  • Produced status reports for customers and senior management.
  • Developed and monitored weekly staff schedules.
  • Focused on product value to decrease waste and boost customer satisfaction.
  • Increased productivity through various process improvement implementations.
  • Forecasted, scheduled, and monitored project timelines, personnel performance and cost efficiency .
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Recruited and hired top-level talent for various job positions.
04/2016 to 02/2019 Assistant Project Manager Lamain Crescent Joint Venture, LLC. | City, STATE,
  • Assisted with clerical duties and documented daily work.
  • Mentored junior team members, providing guidance on proper techniques and safety.
  • Arranged and stored materials, machines, tools and equipment.
  • Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.
  • Maintained open and effective communications with project teams through stand-up meetings to increase productivity.
  • Performed weekly maintenance assessments.
  • Maintained record accuracy by using work order reporting system.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Responsible for promoting safe and clean working environment.
02/2012 to 04/2016 Vendor Stocker Prime Team Services Inc. | City, STATE,
  • Stocked and rotated products, supplies and paper goods.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Checked shelves to ensure adequate stock.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Assessed floor displays to determine which merchandise required restocking.
  • Removed product from boxes and placed on shelves in an attractive manner according to layout guidelines.
  • Prepared displays and reset isle schematics by reorganizing products according to the company's request.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Palletized merchandise for easy movement to sales floor locations.
  • Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Properly disposed of debris and box packaging.
  • Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
  • Managed vendor relationships to support supply chain and maintain product quality.
Education and Training
Expected in 12/2011 High School Diploma | Strafford High School, Strafford, MO GPA:

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Resume Overview

School Attended

  • Strafford High School

Job Titles Held:

  • PSE (Postal Support Employee)
  • Vendor Stocker
  • Store Associate
  • Project Manager
  • Assistant Project Manager
  • Vendor Stocker


  • High School Diploma

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