Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Cheerful [Job Title] always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering [Number] years of experience in [Type] settings.

Proactive [Job Title] with [Number] years of experience working in [Type] restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service.

Energetic [Job Title] offering over [Number] years of experience in service-oriented environments. Talented at pairing food and wine. Committed to resolving customer disputes in calm and professional manner. Offering in-depth knowledge of food, safety and quality standards.

Enthusiastic Server offering [Number] years of service industry experience. Highly skilled in serving a high-volume customer base with enthusiasm and efficiency. Frequently commended for superior service and ability to meet company sales goals. 

Organized [Job Title] experienced in [Type] restaurant environments. Always seeking ways to contribute to customer satisfaction, business operations and team needs. Successful at keeping tables turning over efficiently to boost volume and sales opportunities.

Proactive [Job Title] with [Number] years of experience working in [Type] restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service.

Dependable, Service-oriented, well-versed

Service-oriented [Job Title] well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with [Number] years of experience in restaurant operations. 

Highly motivated server with [Number] years of experience serving food to [Type] customers. Upbeat and friendly when greeting, serving and fulfilling requests of individuals. Speedy multi-tasker when serving many people at once. 

Knowledgeable Compliance Manager with documented success in developing policies, leading training programs, and managing reporting to ensure compliance. Methodical with exceptional presentation and communication skills. Seeking a position with [Company Name] with room for advancement. 

Dedicated Compliance Manager proficient in reviewing digital and physical data for risk and compliance issues. Highly analytical, organized and detail-oriented with excellent critical thinking skills. Seeking a growth-oriented position with a progressive organization. 


Compassionate Hospice Case Manager experienced with providing direct in-home care to terminal patients.

Skills
  • Bar terminology
  • High-volume dining
  • Daily specials memorization
  • Guest relations management
  • Order accuracy
  • Menu presentation
  • POS system expertise
  • Table setting
  • Cash handling expert
  • Tableside service
  • Food preparation
  • Sales strategy
  • Food spoilage prevention
  • Bartending prowess
  • Dining area cleanliness
  • To-go order preparation
  • Food station setup
  • Daily operations oversight
  • Business development
  • Payment management
  • Property inspections
  • Issue resolution
  • Property tours and inspections
  • Client service and support
  • Administrative support
  • Administrative abilities
  • Marketing and advertising
  • Event planning
  • Vendor management
  • Proficient in [Software]
  • Staff management
  • Restocking supplies
  • Cleaning abilities
  • Paperwork drafting
  • Meeting minutes
  • Multi-line phone proficiency
  • Overseeing automated databases
  • Executive presentation development
  • Filing assistance
  • Office administration
  • Faxing paperwork
  • Excellent planner and coordinator
  • Organizing mail
  • Research skills
  • Certified in 10-key
  • Microsoft Excel certified
  • Filing and data archiving
  • Advanced clerical knowledge
  • Meeting arrangements
  • Social media knowledge
  • Customer and client relations
  • Report analysis
  • 47 WPM typing speed
  • Accounting familiarity
  • Team building
  • Critical thinking
  • Excellent communication skills
  • Correcting discrepancies
  • Inventorying
  • Accounts payable and receivable
  • Time management
  • Multi-line telephone systems
  • Letter preparation
  • Customer-service oriented
  • Supervising staff
  • Conflict resolution
  • Eligibility forms completion
  • Sorting and labeling
  • Records management
  • Deadline driven
  • Pleasant demeanor
  • Personable and outgoing
  • Managing office operations
  • Information verification
  • Interviewing
  • Microsoft Word, Microsoft Excel and TOPS proficiency
  • Financial document review
  • Night and safe deposit procedures
  • Rapid data entry skills
  • Goal-oriented
  • Self-directed mindset
  • Cheerful
  • Employee relations and conflict resolution
  • Cash handling expertise
  • Excellent time management skills
  • Strong customer relations
  • Verbal/written communication
  • High level of accuracy
  • Self-sufficient
  • Compliance, banking laws and regulations
Work History
Provisional Community Manager, 06/XXX0 to 08/XXX6
Clearesult, Inc.AZ, State,
  • Completed over 120 hours of education courses related to federal, state and local laws that are applicable to the management of homeowners associations. 
  • Logged over 13,000 hours of active experience in managing homeowners associations.
  • Managed 16 associations covering over 5,600 homes at the same time. Average Community Managers typically manage 5 to 6 associations; home count not to exceed 3,000 homes. 
  • Addressed and resolved resident complaints in a timely and effective fashion.
  • Secured and ensured consistent maintenance and overall functionality of community needs and services, including pool and fitness facility maintenance, landscaping, property maintenance and general upkeep.
  • Enforced compliance with community regulations and guidelines.
  • Developed, managed and maintained balanced operation and reserve budgets as required to properly maintain the association for each fiscal year in compliance with the laws set forth by the Nevada Revised Statutes. 
  • Managed community within established cost constraints. 
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Contacted the correct individuals to perform repairs and maintenance so any issues were immediately resolved.
  • Evaluated and inspected property conditions regularly and recommended improvements on a regular basis.  
  • Increased office-wide functionality by creating several templates that were used throughout the office for every day use.
  • Met with residents of the community to gather information and develop effective solutions.
  • Improved the communities appearances, functionality and camaraderie through the actions and procedures that I set into place. For example: When I took over two communities, each of them had armed security guards 24/7, the parks were empty, kids could not play outside due to parental fear of their safety and the community was well known and visited by law enforcement daily. Exactly one year after taking over, security presence was no longer needed, the parks were filled with families and children, neighbors would regularly have block parties and the only time law enforcement was onsite was when I invited them to join our community events. 
Administrative Assistant, 07/2009 to 05/XXX0
Ace HardwareCity, STATE,
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
  • Composed internal memos and external correspondence for senior management, and reviewed all documentation to eliminate errors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
Cocktail Waitress, to
The SetsCity, STATE,
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Education
: Clinical Child Psychology And Early Childhood Education, Expected in
Mesa Community College - Mesa, AZ
GPA:
Associate of Arts: Business Management, Expected in 2000
Maricopa Vocational School - Mukilteo, WA
GPA:
  • Continuing education in Business Management
  • Graduated with 4.0 GPA
  • Sucsessfully opened and managed a business at the age of 17. Business was called Hot Shots Espresso. A tiny coffee hut located on the side of the road that was steadily busy from opening at 5am to closing at 8pm. This is where I learned the majority of my customer service skills as well as my knowledge in the barista and coffee industry, along with my experience in business management.  
High School Diploma: , Expected in 2000
Mariner High School - Everett, WA
GPA:
  • Graduated with 4.0 GPA
Certifications

State of Nevada licensed Provisional Community Manager

Employee of the month

Employee of the year

Manager of the year

Accomplishments

PCAM

GHCC Board Member

SOT

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Resume Overview

School Attended

  • Mesa Community College
  • Maricopa Vocational School
  • Mariner High School

Job Titles Held:

  • Provisional Community Manager
  • Administrative Assistant
  • Cocktail Waitress

Degrees

  • Associate of Arts
  • High School Diploma

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