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Property Site Manager Resume Example

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PROPERTY SITE MANAGER
Summary
Highly enthusiastic customer service professional with 25 years client interface experience.
Skills
  • Strong organizational skills
  • Excellent communication skills, both written and oral
  • Seasoned in conflict resolution
  • Accounting and Account Management
  • Excellent Customer Service
  • Energetic work attitude
  • Results-oriented
  • Human Resources/Supervison
  • Excellent computer skills including Excel, Word, PowerPoint and YARDI Property Management Software
Experience
11/2016 to 09/2017
Property Site ManagerGEM Management － Raleigh, NC
Essential Duties and Responsibilities include the following:
Screening perspective tenants, processing tenant applications and paperwork for move-in eligibility.  Working with Section 8 tenants.   Manage facilities vendors, create maintenance requests, track maintenance requests, manage budget for property, comply weekly tenant reports, develop and maintain excellent tenant/owner relationships, collect specified rents and recommend necessary action to the owners. Works with legal counsel to collect or evict as necessary, in compliance with court orders and directions from lawyer and owner.
11/2016 to 09/2017
Property Site ManagerGEM Management, LLC － Raleigh, NCEssential Duties and Responsibilities include the following:  Screening perspective tenants, processing tenant applications including Credit/Criminal Backgrounds and third party rental verification's.  Approved applications and issued Welcome Letters with all Rent, Pro-rate, and security deposit information. Worked with Section 8 tenants and Housing Authority to obtain housing.  Manage facilities and vendors projects as needed.  Created/managed maintenance work requests.  Reviewed and coded monthly invoices for payment.   Manage yearly budget for the property, collected and processed rental payments.  Worked with Eviction Team to process evictions, if needed.  Checked property every morning for maintenance issues and community rules.  Followed up with maintenance porter and/or contractors of work that needed to be completed.   
08/2014 to 04/2015
Director - Support ServicesMAID Right of Raleigh － Raleigh, NC
Accounting support using Quickbooks, Marketing to promote the new franchise.  Human Resources:  Advertising for new employees, interviewing, hiring and Payroll using ADP.  Set up new business office and managed office staff.  Provided excellent customer services and problem solved for the business as issues occurred. 
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08/2014 to 04/2015
Director - Support ServicesMaid Right of Raleigh － Raleigh, NC
  • Accounting support using Quickbooks.
  • Marketing and advertising in various venues.
  • Human Resources - advertising and interviewing for new applicants for Customer Service Representative and Customer Service Manager for cleaning support.
  • Interview interested clients to start their own cleaning business with Maid Right.
  • Completed weekly Payroll using ADP, monitored Company resources, and event planning.
  • Provided excellent Customer Service and problem solved for the business issues as they occurred.
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08/2006 to 04/2015
Property ManagerPrivately Owned Property － Raleigh, NC

Managed privately owned rental property.  Marketing and interviewing for future residents using social media and newspaper. Handled property issues, collection of rent, application processing, lease renewal, bank deposits and maintenance issues as needed. Conducted tours of rental property, reviewed applicants for future residence, and move-out walk throughs.

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02/1990 to 11/2001
Associate Business AnalystProgress Energy － Raleigh, NC
Forecast office space requirements of IT Department at Progress Energy. Determine resource requirements and effectively utilize office space requirements for the company, coordination of a minimum of 500 office moves per year. Provide telecommunication and network requirements associated with the moves. Completed Payroll for the IT Department which consisted of weekly Payroll support for approximately 400 permanent employees and 25 contractors. The support role entailed time entry setup, time entry resolution, and cost report preparation.
10/1984 to 02/1990
Administrative AssistantProgress Energy － Raleigh, NC

Administrative Assistant for IT Section Manager:

Duties included managing Section Manager and unit manager's calendars, meeting setup, travel arrangements, maintaining confidential PDP's and other confidential information for the Section. Preparing presentations, Excel, PowerPoint, and Word. Maintaining an organized file system for the managers and staff.
11/2017
Leasing ProfessionalThe Liberty Group Apartment Staffing － Greenville, NC
Education and Training
1984
Associate of Arts: BusinessWake Technical College － Raleigh, NC
2018
Fair Housing 2017 and 2018
Advanced Compliance 2017
Targeting Process 2017
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2017
FAIR HOUSING 
ADVANCED COMPLIANCE
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Resume Overview

Companies Worked For:

  • GEM Management
  • GEM Management, LLC
  • MAID Right of Raleigh
  • Maid Right of Raleigh
  • Privately Owned Property
  • Progress Energy
  • The Liberty Group Apartment Staffing

School Attended

  • Wake Technical College

Job Titles Held:

  • Property Site Manager
  • Director - Support Services
  • Property Manager
  • Associate Business Analyst
  • Administrative Assistant
  • Leasing Professional

Degrees

  • Associate of Arts : Business


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