Property Professional Manager with over 5 years of successful experience in Leasing and Sales. Recognized consistently for performance excellence and contributions to success in Managing the Estate of E. COmbs in the property management industry. Strengths in reducing overhead buy collecting rent in a timely fashion by all tenants and negotiating any needed repairs. I am excited to bring an outstandingly friendly, multi faceted rapport backed by training in property management.
Skills
Licensed Bail Bonds
Bookkeeping
Interpersonal skills
Superior Clients relations
Email,Fax, Filing
Money handling and bank deposits
Networking
Office equipment
Organizational
Technical support , VPN
Gathering information
Information gathering and analysis
Company standards enforcement
Project manager supervision
Education
Austin Business College, Expected in ā ā:CertificateLegal Business Administration - GPA:
Austin Community College, Expected in ā ā:General Education Studies -- English - GPA:
, Expected in ā ā: - GPA:
Certifications
Licensed Foster Care Provider
Licensed Bails Bondsman
Certificate in Legal Business Administration
Certificate in Behavioral health and human services
Work History
Intrepid Usa Health Care Services - Property Manager for the E. Combs Estate Eunice, LA, 02/2013 - 04/2017
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Communicated with clients and tenants while offering strategic solutions to remedy problems.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Analyzed and evaluated monthly and quarterly financial statements.
Used strong negotiating talents to obtain reasonable fees from contractors for any necessary and contracted work.
Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Communicated effectively with owners, residents and on-site associates.
MS XBOX - Support Specialist II City, STATE, 05/2014 - 12/2015
Customers of the XBOX program Represented the service standards, caring, responsible, reliable and easy Experienced on a wide variety interaction using the tools provided.
Of software programs, Follow-up email and call back when necessary to effectively resolve and issue operating systems and in certain cases networking equipment.
Identified and solved technical issues using variety of diagnostic tools
Monitored systems in operation and input commands to troubleshoot areas such as command prompt and sharing center.
Provided solutions to operations issues for users of [System] and [Software], working closely via phone, email, live chat and web teleconference with end users.
Managed high levels of call flow and responded to [Type] technical support needs of customers.
Activated accounts for clients interested in new services.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Evaluated and responded to incoming sales leads and requests for technical support assistance.
Managed customers' expectations of support and technology functionality in order to provide positive user experience.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
AAA Bail Bonds - Bail Bond Agent City, STATE, 02/2012 - 05/2014
Wrote bonds for clients, interviewed possible guarantor for qualifying resources
Researched court dates and confirmed court dates with clients Ran reports and tried to locate clients before FTA
Assessed defendants' background and financial ability to repay bail bonds.
Processed payments from defendants to secure bonds.
Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
Handled various accounting transactions.
Assessed clients' financial situations to develop strategic financial planning solutions.
Maintained friendly and professional customer interactions.
Coordinated daily cash reconciliation in high-volume location.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Developed team communications and information for FTA risk, commited FTA amd record, Failed check in line, meetings.
Telenetwork Inc. - Tier III Help Desk Technician City, STATE, 06/2006 - 12/2011
Technical support assistance to businesses and consumers for Internet services, completed January 2018 web hosting, desktop support, and security related issues Coordinate all escalations and cross-company efforts to ensure timely and efficient issue resolution Prev.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
Investigated and resolved customer complaints to foster satisfaction.
Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
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