Energetic, results-oriented team-player with excellent administrative skills, and extensive experience working with diverse group of people.
[Job Title] who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Excellent planner and coordinator
Social media knowledge
Professional phone etiquette
Professional phone etiquette
Excellent communication skills
Accurate and detailed
to 03/2005 Streamline Associates, Inc – Dublin CA
Managed portfolio of 21 commercial properties totaling over 350,000 square feet, with 8 different ownerships.
Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.
Oversaw budgeting process for assigned properties.
Monitored and documented all income, including delinquencies.
Managed all day-to-day activities involving tenants, subcontractors and property management.
Wrote clear and concise monthly owner's reports based on findings from financial statements and operational logs.
Worked with owners to identify, develop and achieve property goals and objectives.
Reviewed all leases to guarantee that tenants received the proper level of service.
Acted as liaison between construction manager and tenant during build-out phase of tenant suite.
Maintained tenant relations with regular tenant visits and phone calls.
Handled tenant complaints personally with promptness and proper care.
Fully abstracted all leases.
to Current Just Bead It – Concord,
Founded and opened new retail business, with focus on supplying quality product and optimum customer service in a creative field.
Negotiated lease terms and rates with Landlord to include favorable tenant improvement package for classroom build out.
Research market competitors and industry trends to identify potential new products and services.
Design, create and produce monthly emails for customer base of over 2,000.
Develop and maintain content and design of website using Adobe Dreamweaver.
Leverage social media websites such as Facebook to promote services and gauge customer needs and preferences.
Establish and maintain more than 50 business accounts.
Build and maintain relationships with key industry insiders to stay current and knowledgeable with market trends.
Enter revenue and expense transactions and prepared expense reports.
Prepare annual bookkeeping package for filing taxes.
Take inventory and placed supply orders to replenish merchandise.
Organize end-of-year inventory, giving importance to efficiency and accuracy.
Train staff to deliver outstanding customer service.
Open and close the store, including counting cash, opening and closing cash registers and creating staff assignments.
Share product knowledge with customers while making personal recommendations.
Address customer inquiries and resolve complaints.
to 04/2003 The Pyramid Center – San Francisco,
Supervised receptionist and monitored front desk procedures.
Administered contracts and prepared bid packages for consultants, service vendors, and construction contractors.
Created annual budgets and track monthly variances for administrative accounts.
Prepared annual escalations and reconciliations for office and retail tenants of 545 Sansome Street.
Prepared monthly property management reports for owner.
Submitted bi-weekly payroll and administer human resource documents for administrative and engineering staff.
Maintained database for tenant, vendor and employee contact information.
Monitored expiring tenant and vendor insurance certificates.
Managed metal, wood and stone maintenance contract for Transamerica Pyramid and 505 Sansome Street.
Maintained lease, tenant statement, accounts payable and contract files.
Assisted engineering staff with annual operations audit to ensure administrative requirements are satisfied.
Coordinated annual floor warden training for tenants.
to 12/1999 CIBC Oppenheimer Corp – San Francisco,
Administered daily cashiering duties for a stock brokerage firm, including check deposits, check disbursements, and verification of stock certificates.
Opened new accounts and examined legal documents for accuracy.
Trained new Sales Assistants with the operational procedures of the firm.
Bachelor of Arts: Communications1998Mills College-