LiveCareer-Resume

property manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Skills
  • Dedicated to high customer service standards
  • Microsoft Outlook, Word, Excel, Yardi and Appfolio
  • Daily use of computers, printers, scanners, fax and multi-line phones
  • Strong organizational skills
  • Dependable
  • Detail-oriented
  • Self-motivated
Work History
Property Manager, 08/2021 - Current
Lloyd Companies Cedar Rapids, IA,

Worked for a third party management company on a distressed property. Collaborated with management team, owners, construction manager, contractors, vendors and maintenance to renovate 70 out of 177 units.

  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained sufficient number of units market-ready for lease.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Property Manager, 03/2019 - 08/2021
Lloyd Companies Rapid City, SD,
  • Communicates effectively with owners, residents and on-site associates.
  • Maintains all aspects of properties with minimal supervision
  • Responsible for interviewing, hiring and terminations
  • Assists with training of process and procedures to new hires
  • Prepares specifications, solicited bids and approved subcontracts for building services and renovations
  • Collects, processes and keeps accurate records of monthly rental payments and security deposits
  • Manages lease renewal/signing
  • Follows up on delinquent tenants and coordinates collection procedures with attorney
  • Manages daily work for maintenance staff and schedules contractors for maintenance issues.
  • Completes final move-in, move-out walk-through s for tenants.
  • Verifies that all customer complaints were handled promptly and appropriately.
  • Responds to all Common Area Maintenance (CAM) inquiries.
  • Carefully screens applicants for tenancy.
  • Manages multiple property locations up to 200 units
  • Maintained 100% occupancy.
  • Introduces prospective tenants to types of units available and performs tours of premises.
  • Maintains facility by organizing regular maintenance, major repairs, renovations and improvement projects.
  • Delivers emergency 24-hour on-call service for tenants on building issues.
  • Assessed property daily, compiled information and wrote reports regarding findings for submission to owner and regional manager.
Assistant Manager, 01/2018 - 02/2019
Coen Markets, Inc. Steubenville, OH,
  • Manages offices daily activities in multi family property totaling 466 units.
  • Maintains accurate records of all correspondence with and from tenants and contractors.
  • Provides tours of properties to prospective tenants and offers valuable information in regards to its major features.
  • Conducts background checks on applicants.
  • Contacts and follows up with existing residents on their renewal notices.
  • Ensures that lease files are complete, that leases are executed properly and move-in inspections are conducted.
  • Responsible for processing move outs and move ins.
  • Drafting work orders, leases and monthly reports.
  • Training new hires.
Property/Leasing Manager, 07/2013 - 11/2017
Detroit Land Company City, STATE,
  • Manages residential multifamily property totaling 100 units.
  • Responsible for accounts receivables and accounts payables.
  • Collects and keeps careful records of monthly rent.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans
  • Drafts staffing plans each day/week.
  • Performs bids and oversees contractors.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Maintained original leases and renewals for management office.
  • Developed and executed plan to achieve and maintain 94% or better rate of occupancy.
  • Responded to all Common Area Maintenance (CAM) inquiries.
  • Delivered emergency 24-hour on-call service for any tenant issues.
  • Handled disciplinary actions, performance appraisals and terminations.
  • Works with and completes documents for outside agencies such as landlord references, HUD and Section 8.
  • Apartment tours and lease signing's
  • Maintained sufficient number of units so that they were market-ready at all times.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Completed final move-out walk-throughs for tenants.
  • Maintained positive, professional relationship with employees, contractors, tenants.
Education
Associate of Arts: Business Management, Expected in 2018
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Macomb Community College - Center Campus - Charter Township of Clinton, MI
GPA:
Status -
Certifications
Health/Life License 2003 : Michigan Financial Institute-Southfield, MI
​Real Estate License 2001 ​: Michigan Real Estate Institute-Sterling Hts., MI
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Summary

Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

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Resume Overview

School Attended

  • Macomb Community College - Center Campus

Job Titles Held:

  • Property Manager
  • Property Manager
  • Assistant Manager
  • Property/Leasing Manager

Degrees

  • Associate of Arts

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