Verse background in customer relations, sales and collections /host. Versed in all aspects of leasing, marketing, staffing, financial reviews and budgeting.
* Microsoft Office
* Fair housing mandates
* Knowledge of leasing
* Sales and marketing
* Ready Unit inspections
* Tenant inspections
* Conduct property tours
* Evictions & Filing
* Retail sales
* Sales associate
Have experience as followed
Receive and process applications (receiving paper copy and placing information into
Property Management Software)
Record applicant/traffic contact (Recording guests of the property into Property Management Software for future contacts or housing needs)
Complete tenant certifications at move-in
Process paperwork by obtaining all required verifications during move-ins and outs
Complete unit inspections quarterly or as needed.
Handle tenant complaints according to policy and procedures.
Ensure maintenance/janitor work is accomplished
Coordinate unit turnover.
Process move-out paperwork including the inspection of the unit, estimating damages and completing standard refund letters according to company policy
Maintain a waiting list and continues making community contacts even if 100% occupied.
Process, collect and maintain security deposits payments
Collect and enter rent into the Property Management Software.
Process Bank Deposits per company policies and procedures
Follow-up on net receivable delinquencies
Maintain resident files per compliance issues
Inspect the property daily for cleanliness and/or safety hazards
Daily enforcement of project rules and regulations while processing non-compliance notices in a timely manner
Market and show apartments to prospective applicants
Contact references of applicants prior to move-ins
Process approved or rejected applicants' paperwork
Notify applicants of management's decision on his/her application Prepare and execute the lease and all addendums
Re-certify tenants annually or as needed
Schedule tenant meetings and work with supportive services on-site
Prepare work orders for all work to be done on the project and supervise all maintenance work
Maintain regular office hours and be available to the community,
tenants and vendors
Retrieve email correspondence and reply or respond to requests in a timely manner or by the date specified
Process Accounts Payable vouchers according to company policy and procedures.
Submit them to the Regional Property Manager weekly
Execute eviction process as needed
Order office supplies as needed
fair housing & Section 8
Data Entry, Classic software & MS
Out look email
Reason for leaving, ( Change of Management)
Conduct property tours on ready Units
Answer phone calls
120 Unit property 100%
Ready Unit inspections
GED /Gaston College NC
Various business / management / Marketing / host courses thru employers Papa's Pizza / Duncan Oil Company / Harris Casino / belks Ashley Furniture / Brantley Properties / Community Management.
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