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Property Manager Resume Example

Resume Score: 80%

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PROPERTY MANAGER
Professional Summary

As an Agency Consultant, I will be assisting agency owners with processes for sales, retention, claims, inspections most importantly implementing high quality customer service. Leading agents with accurately assessing client needs and providing solid recommendations. As an experienced Financial Agent with over 20 years of experience in Financial, Insurance and Real Estate I have aquired an excellent reputation for poblem solving, improving customer satisfaction and driving overall operational improvements. Consistently saved costs while increasing profits. Ability to work with minimal direction and as a leader I colblorate ideas, resolve conflicts and respond to customer inquires. Competent administrative professional supporting the underwriting process with effective document evaluation. Self Motivated with experience managing all levels of large-scale projects, including budgeting and administration.

Efficiently oversee all operational aspects of residential properties, including building positive tenant relationships, managing operations and coordinating maintenance. Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals.

Skills
  • Business Analysis
  • Business Process
  • Customer Service
  • Marketing and advertising
  • Teamwork/Collaboration
  • Client Relationship Relationship
  • Insurance product and sales expertise
  • Recruiting and training new candidates
  • Data Analysis
  • Budgeting
Work History
Property Manager, 04/1996 to Current
Self Employed – Chicago, IL
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
  • Maintained constant balance of property petty cash account
  • Maximized rental income while minimizing expenses through effective planning and control
  • Verified that all customer complaints were handled promptly and appropriately
  • Scheduled contractors for maintenance issues
  • Generated professional networks by engaging in professional, industry and government organizations
  • Managed over 10 rehab projects
  • Collected and kept careful records of rental payments
  • Completed final move-out walk-through for tenants
  • Kept rental income coming in by quickly filling vacancies
Financial Agency Owner, 04/2017 to 03/2020
Farmers Insurance Agency Owner – Chicago, IL
  • Topper Club Qualifier 2018
  • Blue Vase Achievement
  • Built relationships with clients through active listening and rapport building talents to provide excellent service
  • Cross sold additional products and services after identifying customer needs and requirements
  • Approached potential clients by using direct marketing techniques, including mailings and phone contacts
  • Responded to customer calls within 24 hours to swiftly resolve issues and answer questions
  • Worked closely with external partners and members of local community to create continuous client referral sources
  • Mentor 3 entry-level brokers
  • Collected, analyzed and validated all agency commissions
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings
Private Client Banker and Small Business Specialist, 01/2014 to 03/2017
JP Morgan Chase Bank – Chicago, IL
  • As Private Client Banker, being main point of contact for select group of Chase's affluent clients $250,000+, as well as business customers in Branch. Managed their complete banking relationship across company, utilizing proactive and disciplined approach to generate growth. Assisted in acquiring new clients by actively soliciting referrals and developing internal and external sources. Being clients' personal advocate at Chase, adding value to relationship by:. Sharing value of Chase Private Client with clients that may be eligible. Actively managing their banking relationship through advice-based approach and ensuring each client receives best products, services for their needs. Partnering with Specialists (Private Client Advisers, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs. Making lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours 7 days . Adhering to policies, procedures and regulatory banking requirements
Branch Manager, 04/2009 to 01/2014
JPMorgan Chase Bank N.A. – Chicago, IL
  • Generated dramatic improvements across entire sales cycle, including prospecting, conversion and contract negotiation
  • Recruited, interviewed, hired and trained over 30 employees and implemented mentoring program to promote positive feedback and engagement
Education
Bachelor of Arts: Economics And Finance , 2005
University of Illinois At Chicago - Chicago, IL
Associate of Arts: Multi Media Computer Imaging , 2000
Robert Morris University - Illinois - Chicago, IL
Accomplishments
  • FINRA Series 6, state registration including 63, Life, Health, Property and Casualty Licenses and State of Illinois Notary Public.
  • Real Estate License obtained in 2020
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Resume Overview

Companies Worked For:

  • Self Employed
  • Farmers Insurance Agency Owner
  • JP Morgan Chase Bank
  • JPMorgan Chase Bank N.A.

School Attended

  • University of Illinois At Chicago
  • Robert Morris University - Illinois

Job Titles Held:

  • Property Manager
  • Financial Agency Owner
  • Private Client Banker and Small Business Specialist
  • Branch Manager

Degrees

  • Bachelor of Arts : Economics And Finance , 2005
    Associate of Arts : Multi Media Computer Imaging , 2000

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