Currently seeking to obtain a
challenging position within the office administration field in efforts of efficiently contributing to a
fast growing organization in addition to enhancing my current skills.
05/2016 to Current
Property ManagerA-1 Mini Storage － Marietta, GeorgiaOpen and closing of store handling all cash and credit cards transactions rental of units and parking spaces also rented out uhual trucks and trailers using company system handle of all petty cash for my store and employees at store
02/2007 to 05/2016
Property ManagerPUBLIC STORAGE － LakeCity, GA
District Training Professional February 2010 - November 2012
Enhance and develop newly hired and incumbent property managers and relief managers within the assigned
district by way of training, development, and applicable operational certification requirements.
Introductory, Intermediate and Expert levels of the Public Storage competency-based blended training program.
Facilitate the property manager certification process by monitoring competency levels through various methods of
testing and assessment.
Provide effective relative feedback to trainees in relation to delivery competencies and trainee retention.
Provide feedback to Field Training Manager in efforts of developing effective training policies and allocation of
Provide exceptional customer care to 40-50 clients per day.
Ensure customer needs are met in relation to a 400 unit
Respond to incumbent and potential client inquiries within a timely manner.
Reduced delinquency rate year over year.
Maintained a 2% or less ratio for the last two years.
Responsible for daily location cash accounting and reconciliation of financial resources as necessary.
Maintained all accounts payable to vendors for services completed at the property.
Ensured invoices were paid on
Efficiently resolve customer escalation in a timely manner.
Safety Captain for the district.
Ensured Safety topics were covered and reviewed monthly.
Passed all internal and corporate audits with a 90% compliance rating yearly.
Subject Matter Expert for assigned district.
01/2004 to 01/2005
EncoderMTS － FOREST PARK, GA
Store completed documents in appropriate locations.
Compile, sort and verify the accuracy of data before it is entered.
Locate and correct data entry errors, or report them to supervisors.
Compare data with source documents, or re-enter data in verification format to detect errors.
Maintain logs of activities and completed work.
Load machines with required input or output media such as paper, cards, disks, tape or Braille media.
Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or
onto tapes or disks for subsequent entry, using keyboards or scanners.
Select materials needed to complete work assignments.
Resolve indecipherable messages, using cryptographic procedures and equipment.
01/2002 to 01/2004
Office ManagerDAILEY REPORT － ATLANTA, GA
Maintain office services by organizing office operations and procedures; preparing payroll; controlling
correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring
Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of
Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Design and implement office policies by establishing standards and procedures; measuring results against
standards; making necessary adjustments.
Complete operational requirements by scheduling and assigning employees; following up on work results.
Keep management informed by reviewing and analyzing special reports; summarizing information; identifying
Maintain office staff by recruiting, selecting, orienting, and training employees.
Maintain office staff job results by coaching, counseling, and disciplining employees; planning, monitoring,
and appraising job results.
Maintain professional and technical knowledge by attending educational workshops; reviewing professional
publications; establishing personal networks; participating in professional societies.
Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances;
initiating corrective actions.
Contribute to team effort by accomplishing related results as needed.