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Property manager Resume Example

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PROPERTY MANAGER
Professional Summary
I am an experienced residential property manager successful at raising occupancy rates by securing long-term tenants. Also a v ersatile manager who brings an excellent blend of people skills and the ability to implement and enforce property rules and regulations effectively.
Skills
  • Exceptional oral and written communication skills
  • Customer service-focused
  • Complex problem solving
  • Effective leader
  • Consistently meet goals
  • Efficient multi-tasker
  • Highly motivated self-starter
  • Arizona Licensed Cosmetologist
  • Advanced communication skills
  • Outstanding client retention
  • Interpersonal skills
  • Conflict resolution
  • Organized
Work History
Property manager, 03/2004 to 01/2013
Company Name – City, State
  • Carefully screened applicants for tenancy.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Maintained a sufficient number of units so that they were market-ready at all times.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Communicated with landlord regarding building and tenant issues.
  • Handled disciplinary actions, performance appraisals and terminations.
  • Delivered emergency 24-hour on-call service for any tenant issues.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Completed final move-out walk-throughs for tenants.
  • Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Cosmetologist, 09/2003 to 01/2013
Company Name – City, State
  • Cut, colored and styled clients' hair with precision and expertise.
  • Escorted guests to and from salon.
  • Cleaned, maintained and sterilized tools.
  • Completed safety training and certifications.
  • Advised customers on proper treatment of dry and damaged hair.
  • Sold and promoted hair care products and cosmetics.
  • Updated customer information records to track services provided.
  • Resolved residents complaints in a timely, efficient manner.
  • Accumulated 12+ clients daily through one-on-one salon service.
  • Consistently received positive performance reviews from residents.
  • Reviewed weekly inventory charts and recorded facility needs.
  • Used various hair cutting tools including scissors, trimmers, clippers, razors and brushes.
  • Offered wet styling, thermal styling, permanent waving.
  • Established a strong relationship with client base to generate long term business.
  • Performed in-home services for elderly clients unable to travel to the salon







Owner/ operator, 03/1991 to 08/2004
Company Name – City, State
  • Recruited, interviewed, trained, and motivated staff to reduce turnover and increase productivity
  • Created new revenue streams through creating the Foxy Lady hair and skin care product line for advertising purposes, with Trademark & Trade name.
  • Implemented innovative programs to increase employee loyalty.
  • Implemented and projected desired image.
  • Exceeded company objectives with many promotional advertising avenues.
  • Proficient in all aspects of controlling costs and profit with high productivity.
Education
High School Diploma: General, 1963
Phoenix Union High School - City, State
Marketed, appraised and sold real property in the Phoenix area for 10 years
Cosmetology, 1990
Classic Cosmetology School - City, State
Az Real Estate License, 1975
Ford Real Estate School - City, State
  • Seminars on Motivational,Marketing and Sales Management
  • Real Estate and Property Management training
  • Real Estate Analysis and appraising
  • Knowledge of legal contracts
Additional Information
My experience involves sales,supervising,coordinating,
organization, team development, planning, and prioritizing.

A decision maker with credibility, stability and dedication.

Maintain responsibility and patience when working with the elderly and handicapped.
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Resume Overview

School Attended

  • Phoenix Union High School
  • Classic Cosmetology School
  • Ford Real Estate School

Job Titles Held:

  • Property manager
  • Cosmetologist
  • Owner/ operator

Degrees

  • High School Diploma : General , 1963
    Cosmetology , 1990
    Az Real Estate License , 1975

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