Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

I am an enthusiastic adapter, with skills and experience in many trades who is eager to contribute to any team with their success. I have proven myself as well as my upper management many times through hard work, adaptiveness and learning. Do to my attention to detail and excellent organizational skills as well as my clear understanding of Customer Service and Profits, I have moved up often into supervisor or management positions very quickly . I have hours upon hours of training in multiple range of skills in several work fields. I am motivated to learn, grow and excel in any Industry or trade.

  • Trash removal
  • Safety Procedures
  • Daily cleaning and sanitation
  • Maintenance & Repair
  • Organization and Time management
  • Supervision
  • Critical thinking
  • Detail-oriented
  • Good telephone etiquette
  • Customer Service
  • Excellent work ethic
  • Microsoft Office
  • Schedule Management
  • Cash Flow analysis
  • Building operations
  • City and county regulations
  • Customer service-focused
  • Administrative support
  • Worksite safety
  • Deadline management
  • Plant maintenance
  • Landscape design
  • Basic math
  • Verbal and written communication
  • Multitasking abilities
  • Flexible & Adaptable
  • Blueprints and Schematics
  • Cleaning
  • Hand and power tool operation
  • Safety awareness
Work History
01/2020 to 04/2020 Property Maintenance Camping World | Albuquerque, NM,
  • Communicated effectively with owners, residents and on-site associates.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
06/2011 to 12/2019 Secretary and Dialer Umpqua Bank Corp | Redmond, WA,
  • Connected callers with appropriate professional, department or business.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Scheduled appointments and provided Number follow-up calls to clients Timeframe.
  • Conducted Number outbound phone calls daily to reach potential clients and market Type products and services.
  • Maintained Salesforce records by logging prospecting activities, adding new contacts and updating account information with useful intelligence.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
  • Helped average of Number customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
11/2018 to 09/2019 E-commerce and Job Site Cleanup E-synergy | City, STATE,
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Maintained extensive knowledge of company products and services.
  • Produced contracts, reports, letters, and proposals for clients.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Organized promotional events and interacted with community to increase sales volume.
  • Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
  • Maintained grounds including trimming, weeding and general clean-up.
  • Mowed lawns using self-propelled and riding mowers.
  • Collected and removed debris at each job site.
  • Performed multiple landscaping tasks, including planting, watering, mulching and edging.
  • Cared for lawns by mulching, aerating, weeding, grubbing and trimming and edging around walks, walls and flower beds.
  • Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
  • Landscaped yards by planting flowers, grass, trees and bushes.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Provided upkeep to residential work sites, including hedge and shrub trimming.
  • Maintained commercial and residential landscapes working in team environment.
  • Performed weekly groundskeeping and building maintenance to multiple satisfied customers.
  • Monitored weekly and daily scheduled tasks to achieve workflow efficiency.
  • Inspected items for safety and operability.
  • Requisitioned replacement tools, parts and equipment.
  • Kept track of material and supply inventories.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Conducted research, gathered information from multiple sources and presented results.
  • Carried out day-day-day duties accurately and efficiently.
  • Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Operated Equipment on daily basis.
  • Established clear priorities and production quality standards.
  • Reviewed project details to specify correct materials and equipment for job sites.
02/2018 to 10/2018 Store Manager Caprriottis | City, STATE,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Resolved customer service issues
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
  • Completed routine store inventories.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Supervised guests at front counter, answering questions regarding products.
  • Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked at all times.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Walked through store areas every Timeframe to identify and proactively resolve issues negatively impacting operations.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Managed labor scheduling to maximize productivity and maintain adequate staffing levels to effectively operate business.
  • Resolved customer complaints involving food or beverage quality and service.
  • Trained food and beverage service personnel, confirming staff ability to provide recommendations and answer questions.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
  • Used Software to record ordering data and created organization and room storage system.
  • Performed various office duties, including coordinating employee schedules, payroll, new hire training and calling for equipment service repairs.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each Timeframe.
  • Developed waste-control policies to maintain profitable operations.
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Carefully interviewed, selected, trained and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Led and directed team members on effective methods, operations and procedures.
  • Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Expected in 06/2000 Diploma | General Studies Eldorado High School, Las Vegas, NV GPA:

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Resume Overview

School Attended

  • Eldorado High School

Job Titles Held:

  • Property Maintenance
  • Secretary and Dialer
  • E-commerce and Job Site Cleanup
  • Store Manager


  • Diploma

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