To obtain a position in the company that utilizes my achievements, Strategic thinking, and leadership abilities. Having strong interpersonal and organizational skills with a keen ability to multi task a variety of challenges and responsibilities.
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Sales and marketing
Skilled multi- asker
Decreased operating costs by 40% by implementing new cost control procedures plus increased resident retention.
Managed a portfolio consisting of approximately 2 sites.
Trained and mentored.
Attended corporate training program for Brand Ambassador at Prometheus Real State group t train new employees.
Developed annual budgets, including determining short and long-term goals to support the overall profit and growth objectives.
Primary responsibility is the successful administrative of over 386-unit lease-up property in San Jose, CA on behalf of Prometheus Real Estate Group and client. Marketing, leasing, and analyzing vital information about population growth and traffic for the community to ensure lease-up goals are met and leasing velocity is competitive and remains in line with new lease-ups in the San Jose sub market. Competitive set reporting, resident event planning, and neighborhood outreach. Additional responsibilities include annual budget preparation, monthly budget variance and financial forecasting, accounting, delinquency control and overseeing all maintenance department operations. Assist in contract price negotiation, contract and vendor compliance. Maintain resident satisfaction, NOI expectations, as well as the property operating budget and supervise team of 11 employees. Responsible for payroll compliance, employee relations, annual and quarterly reviews, and the cross training needed to further develop all employees. Actively involved in hiring, training initiatives and employee development programs.assist General Managers with budget writing, writing spreadsheet on Variance report.
Greeted customers and addressed their needs and inquiries in person and over the phone. Processed customer payments. Prepared and sent out invoices. Prepared staff roster. Performed a range of administrative dutiesUpdated database and spreadsheets. Developed and managed a highly skilled on -site staff through effective recruitment, training and motivation, and update time card accuracy on ADP. Compiled and conveyed all operational and financial data to the regional manager.Maintained accurate and updated websites and printed materials.
Know current status of rooms and individual guests. Secure reservations by converting telephone inquiries and walk-ins into a reservation. Review reservation, checking for special requests, or any follow-up required. Maintain all direct bill accounts, vouchering of all bills, and completion of any required paperwork while backing up front desk as needed. Maintain all reservations/marketing of the meeting room. Follow all emergency procedures and respond appropriately to emergencies. Give direction or assistance to anyone who inquires about amenities and services in the hotel or areas surrounding the hotel. Comply with schedule in accordance to staffing guidelines. Order office supplies as needed. When information in incomplete or irregular, take appropriate action based on company policy/procedures. Notify the Manager on Duty of unusual circumstances and situations. Act as Manager on Duty in the absence of the Business Manager. Performs other duties as needed, including special projects and responsibilities assigned by the Business Manager
Gorge Mason University - Bachelor Degree Business Law
Coursework in Business Management and Administration
Coursework in Organizational Development
Coursework in Real Estate Law, Risk Management and Fair Housing
Licensed Insurance agent for Property & Casualty
Bachelor Degree International Law
Certificated on Property & Casualty
- Computer-literate performer with extensive software proficiency covering wide variety of applications.
- Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
- Dept Knowledge on Insurance.
- Knowledgeable on Legal Background.
Functional in Arabic, Fluent in Amharic.
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