Promotions Clerk Resume Example
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PROMOTIONS CLERK
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Highly enthusiastic customer service professional with 6 years client interface experience.
Skills
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Accomplishments
- Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
- Won "Employee of the Month" in 2013.
Experience
Promotions Clerk
October 2014 to April 2016Coca-Cola Bottling Co. Consolidated － Jacksonville , AR
October 2014 to April 2016Coca-Cola Bottling Co. Consolidated － Jacksonville , AR
- Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.
- Created strategic marketing plans to enhance customer satisfaction.
- Designed and created marketing collateral for promotions, special events, concerts, drawings, etc.
- Attended and assisted VIP events.
Host, Busser, Server
July 2013 to CurrentAliante Hotel Casino Hotel － City , STATE
July 2013 to CurrentAliante Hotel Casino Hotel － City , STATE
- Accepted payment from customers and made change as necessary.
- Assisted co-workers.
- Assisted diners with seating as needed.
- Attempted to limit problems and liability related to customers' excessive drinking Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages.
- Managed food and produce receiving process with 100% accuracy while following food handling standards.
- Placed food servings on plates and trays according to orders.
- Inspected dining and serving areas to ensure cleanliness and proper setup.
- Stocked cabinets and serving areas with condiments, and refilled condiment container.
- Cleaned up tables, spilled food, drink and broken dishes, and removed empty bottles and trash.
- Performed dishwasher duties.
Cashier
October 2011 to October 2014Target － City , STATE
October 2011 to October 2014Target － City , STATE
- Assessed customer needs and responded to questions.
- Provided professional and courteous service at all times.
- Cleaned and straightened work area.
- Rotated stock to maintain freshness.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Cross-trained and provided back-up for other customer service representatives when needed.
- Expressed appreciation and invited customers to return to the store.
- At times served as the company's only bilingual Spanish/English customer service representative.
- Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
- Worked overtime shifts during busy periods.
Education
High School Diploma : 2011Centennial High School Las Vegas － State, United States
Skills
customer satisfaction, customer service, bi-lingual, special events, leadership, marketing
collateral, policies, knowledge of
store, receiving, strategic marketing, Professional and friendly, Strong public speaker, Multi-tasking.
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Resume Overview
School Attended
- Centennial High School Las Vegas
Job Titles Held:
- Promotions Clerk
- Host, Busser, Server
- Cashier
Degrees
- High School Diploma : 2011
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