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Promotions Clerk Resume Example

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PROMOTIONS CLERK
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Highly enthusiastic customer service professional with 6 years client interface experience.
Skills
  • Active listener Ability to handle/resolve problems
  • Strong leadership capability Reliable, punctual and committed to customer
  • Strong organizational skills
  • Energetic work attitude
Accomplishments
  • Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
  • Won "Employee of the Month" in 2013.
Experience
Promotions Clerk
October 2014 to April 2016
Coca-Cola Bottling Co. Consolidated - Jacksonville , AR
  • Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.
  • Created strategic marketing plans to enhance customer satisfaction.
  • Designed and created marketing collateral for promotions, special events, concerts, drawings, etc.
  • Attended and assisted VIP events.
Host, Busser, Server
July 2013 to Current
Aliante Hotel Casino Hotel - City , STATE
  • Accepted payment from customers and made change as necessary.
  • Assisted co-workers.
  • Assisted diners with seating as needed.
  • Attempted to limit problems and liability related to customers' excessive drinking Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages.
  • Managed food and produce receiving process with 100% accuracy while following food handling standards.
  • Placed food servings on plates and trays according to orders.
  • Inspected dining and serving areas to ensure cleanliness and proper setup.
  • Stocked cabinets and serving areas with condiments, and refilled condiment container.
  • Cleaned up tables, spilled food, drink and broken dishes, and removed empty bottles and trash.
  • Performed dishwasher duties.
Cashier
October 2011 to October 2014
Target - City , STATE
  • Assessed customer needs and responded to questions.
  • Provided professional and courteous service at all times.
  • Cleaned and straightened work area.
  • Rotated stock to maintain freshness.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Expressed appreciation and invited customers to return to the store.
  • At times served as the company's only bilingual Spanish/English customer service representative.
  • Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • Worked overtime shifts during busy periods.
Education
High School Diploma : 2011Centennial High School Las Vegas - State, United States
Skills
customer satisfaction, customer service, bi-lingual, special events, leadership, marketing collateral, policies, knowledge of store, receiving, strategic marketing, Professional and friendly, Strong public speaker, Multi-tasking.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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78Average
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Resume Overview

School Attended

  • Centennial High School Las Vegas

Job Titles Held:

  • Promotions Clerk
  • Host, Busser, Server
  • Cashier

Degrees

  • High School Diploma : 2011

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