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Project Support Specialist Resume Example

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PROJECT SUPPORT SPECIALIST
Summary

Over 15 years experience specializing in administrative and DOD project support.


Experience in interacting with clients, meeting and greeting, arranging meetings, filing documents, data entry, answering, directing and responding to phone calls, arranging travel, scheduling conference rooms and ordering supplies.


Experience in receiving software deliverables, cataloging, managing of software content within repositories, duplication, conducting research and consistently tracking inventory while providing quality assurance.


Currently hold a DOD Security Clearance.

Highlights
  • Program & Project Support
  • Meeting Scheduling & Facilitation.
  • Critical Thinking & Problem Solving.
  • Quality Assurance & Process Improvements.
  • Data Analysis & Reporting.
  • Highly effective Communication Skills.
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Results-oriented
  • Strong interpersonal skills
  • Schedule management
  • Proper phone etiquette
  • Flexible
  • Professional and mature
  • Database management
  • Administrative support specialist
Education
Bachelor of Arts : Art, 1993 WEST VIRGINIA WESLEYAN COLLEGE － Buckhannon, WV
Accomplishments

Completed migration of over 2000 software items into ProcessWorx data repository and logged and labeled the entire ARNG software library.  

June 2008 


Achieved goals of software migration of over 5000 virtual items. and reorganized the software library. October 2012


Received certificate of Appreciation from the Army National Guard in June 2012 for recognition of superior work ethics and completion of the migration of the ARNG Software Library.

Experience
Project Support Specialist
October 2009 to April 2010 CyberData Technologies － Herndon, VA
  • Provided administrative support; accurately and consistently documented program files.
  • Standardized meeting goals, including study materials.
  • Facilitated involvement of government stakeholders Supported review, interpretation and application of reports and deliverables.
  • Utilized current software to execute briefing development.
Software Librarian-Analyst
October 2010 to October 2013 Army National Guard － Arlington, VA
  • Completed contract role managing allocation and tracking of 5000+ software items released through the software lifecycle.
  • Evaluated software on a daily basis to determine accuracy for operational requirements.
  • Logged and cataloged new software; handled document library security as well as content management within Serena Dimensions repository.
  • Tracked loan and return of software requested by developers and users.
  • Oversaw quality assurance for software migrated into Dimensions database.
  • Ordered required office supplies and provided administrative support for configuration management boards; coordinated and scheduled meetings.
  • Achieved goals for migration of software totaling 5000+ items; honored with Certificate of Appreciation.
Software Librarian-Analyst
January 2009 to August 2009 DEFENSE SECURITY SERVICE － Alexandria, VA
  • In contract role, oversaw Configuration Management library comprised of 10,000 items.
  • Logged and cataloged new documentation and software into Serena TeamTrack repository.
  • Developed organizational process.
  • Earned acknowledgment for consistent excellence in processing inventory to ensure records accuracy, developed change management approach to transitions.
Software Librarian-Analyst
October 2004 to August 2008 ARMY NATIONAL GUARD － Arlington, VA
  • In contract role, efficiently completed migration of software totaling 2000 items.
  • Logged and cataloged new software.
  • Held responsibility for security and content management of Software Engineering document library.
  • Evaluated software on a daily basis supporting operational requirements.
  • Oversaw software releases to developers and users upon request; maintained records.
  • Completed migration of 2000+ software items into ProcessWorx database, and successfully reorganized the entire Software Library.
Administrative Assistant
June 2002 to July 2004 KIRKPATRICK & LOCKHART GATES, LLP － Washington, DC
  • Delivered reliable quality in administrative support for Professional Development Team Manager, in addition to 300+ attorneys.
  • Coordinated and implemented new attorney training programs.
  • Compiled relevant materials, including office protocols and orientation material as well as making catering arrangements and set-up for training sessions.
  • Documented training program evaluations to determine effectiveness and implement improvements.
  • Drove standards of excellence across all administrative processes within busy law office; facilitated efficient accomplishment of daily objectives.
Executive Assistant
May 1999 to April 2002 SHIRLEY & BANISTER PUBLIC AFFAIRS － Alexandria, VA
  • Provided direct support for firm president in addition to team of 10 staff specializing in public relations for politicians and political authors.
  • Drafted confidential correspondence and conducted web-based research.
  • Answered phones and directed calls to appropriate staff and CEO, greeted guests.
  • Maintained daily executive calendar; scheduled business meetings and travel itineraries.
  • Effectively maintained front desk organization and communicated with political clients.
Skills

Administrative support,

Configuration Management,

Content management,

Dimensions,

Documentation,

Inventory,

Data migration,

Organizational processes,

Protocols,

Public relations, quality,

Quality assurance,

Research,

Software Engineering Processes

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Resume Overview

Companies Worked For:

  • CyberData Technologies
  • Army National Guard
  • DEFENSE SECURITY SERVICE
  • ARMY NATIONAL GUARD
  • KIRKPATRICK & LOCKHART GATES, LLP
  • SHIRLEY & BANISTER PUBLIC AFFAIRS

School Attended

  • WEST VIRGINIA WESLEYAN COLLEGE

Job Titles Held:

  • Project Support Specialist
  • Software Librarian-Analyst
  • Administrative Assistant
  • Executive Assistant

Degrees

  • Bachelor of Arts : Art , 1993

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