Erica has over fifteen years of career experience. Her most recent function within the Project Management Office as a Business Analyst has required daily interactions with developers, analysts, and managers to gather requirements for technical implementations and deployments which she then discusses with executives to track project progression and meet deadlines. Erica has spent her Technical career working as a liaison between business and technical teams. She has extensive experience in working with Client requirements and developing strategies to help Clients improve the way they do business. Erica's background in Branch Banking offers valuable insight to the Client's end user experience. She is looking to further her Business Analyst career in her next opportunity.
Alpha Phi International Fraternity. Positions held include: Historian; Director of Chapter Operations; Vice President of Chapter Operations; House Manager. Served on Executive Board and Judiciary Board 3 years
Client communication, Best Practices, Time Management, Process Improvement, Solutions recommendations, Customer Service, Audits, Systems Integration
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