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project manager scrum master resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
  • A Project Manager and Scrum Master certified professional with over 10 years’ working experience in managing all project phases in SDLC (Agile, Scrum, Waterfall and Kanban) And over 200 Project as a Project Manager.
  • Adept in leading project and development team deliverables and communication strategy with stakeholders; maintained and updated the team's process metrics and artifacts to ensure accurate and clear communications to partners.
  • An expert in evaluating market dynamics and consumer insights to improve the forecast, sales, and operational performance. Created presentations with compelling stories to share with leadership, cross-functional teams to provide insights and recommendations.
  • Collaboratively worked with Product owners to align the team with the product vision, feature, specification, sprint goal, and other necessary information.
  • Hands on experience using Azure DevOps for CI/CD pipeline as well as managing and writing user stories, and Power Apps for workflow automation.
  • Ensured the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility; solid background in Agile techniques such as User Stories, User Story Mapping, Vertical User Stories, Affinity Estimation, TDD, Pairing, Agile, etc.
  • Removed roadblocks that prevent team from making progress and shield team from outside forces and publicized teams` progress and success to make sure they are highly visible to product owner and stakeholders.
  • Worked with Powerbox for creating and running various analytic reports, and Enterprise Data Warehouse for easy facilitation and efficiency.
  • Provided the team with constructive performance feedback, when needed, as related to adaptation of Scrum and Agile Project Management principles, and used Cisco TDM, Cisco VoIP, Aruba, Salesforce to drive Customer Relationship Management and Adobe Experience Manager (AEM) and Web Services for communication between devices over the internet.
  • Experience using agile project management tools (e.g., Jira, Oracle project management, ServiceNow, VersionOne, IBM RTC, Trello, and Salesforce).
  • Experience with Application Programming Interface (API).
  • Use of Google Cloud Platform, oracle cloud and Data Science/ Analytics
Skills
  • Project Team Coordination
  • Verbal and Written Communication
  • Attention to Detail
  • Systems Analysis
  • Project Management
  • Complex Problem Solving
  • Technology Implementation
  • Data Analysis
  • Work Planning and Prioritization
  • Scrum Processes
  • Meeting Participation
  • Backlog Management
  • Agile Best Practices
  • Presentation Skills
  • Staff Training
  • Information Confidentiality
  • Network Security Software
  • Conflict Resolution
  • Team Leadership
Experience
Project Manager/Scrum Master, 03/2020 to Current
Rite-Hite, ,
  • Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
  • Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Managed multiple internal and outside scrum teams, ensuring effective collaboration and communication.
  • Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Assessed team metrics and worked to drive improvements and innovate new approaches.
  • Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
  • Worked to gather customer requirements, clarify specifications and translate into product backlog.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.
  • Monitored and facilitated scrum processes and team meetings for development.
  • Stayed current on emerging technologies and trends that could benefit production process.
  • Confirmed team followed Definition of Done protocols and Agile methodology.
  • Lead Agile team in development of data warehouse, business intelligence, data lake and cloud technologies within Agile environment.
  • Strong understanding of project management methodology and PMO standards.
Project Manager/Scrum Master Coach, 12/2018 to 01/2020
Onemain (Formerly Springleaf & Onemain Financials).Homewood, IL,
  • Brought projects in on-time and in accordance with budget and quality standards.
  • Handled continuous project monitoring and management by developing forecasts, tracking expenses and approving payments.
  • Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
Scrum Master, 01/2015 to 01/2018
Mccarthy Building Companies, Inc.Tyler, ,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Planned and completed group projects, working smoothly with others.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Collaborated with others to discuss new opportunities.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Project Manager, 01/2007 to 01/2014
National Electrical Power Authority-Nigeria, ,
  • Brought projects in on-time and in accordance with budget and quality standards.
  • Handled continuous project monitoring and management by developing forecasts, tracking expenses and approving payments.
  • Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
Education and Training
Bachelor of Science: Business Adminstration, Expected in 09/2006 to Ambrose Alli University - Benin City,
GPA:
Certifications
  • Certified Scrum Master
  • Association for Project Management (APM)
  • PMP Training - 2023
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Resume Overview

School Attended

  • Ambrose Alli University

Job Titles Held:

  • Project Manager/Scrum Master
  • Project Manager/Scrum Master Coach
  • Scrum Master
  • Project Manager

Degrees

  • Bachelor of Science

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