Project Manager Scrum Master Resume Example Company Name

PROJECT MANAGER SCRUM MASTER

Summary

Expert in agile way of project management methodologies; Accomplished servant-leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum methods, removing impediments and fostering self-management
PMP-certified project manager; experienced in providing cradle-to-grave management over large-scale IT implementations. Excel at liaising between business and technical areas to achieve on-time, on-budget, and on-spec project delivery. Skilled in translating customer needs into scope, budgetary and schedule constraint to meet project deliverable
Business strategist; plan and manage multi-million-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.
Excellent communicator; leverage technical & business acumen to communicate effectively with client executives and their respective teams

Skills

Project Lifecycle Management
Experienced Scrum Master
Experienced Agile Coach
Servant Leader
Facilitate scrum meetings (daily scrum, sprint planning, sprint demo, and retrospective)
Subject Matter Expertise
Enterprise-level Transformation

Business System Analyst
Team Builder & Leader
Project Budget w/ Cost Control
Quality Analyst
Effective decision-maker
Reporting and Visualization Skills
Expert user of Jira, MS Project, Trello, Basecamp, Asana, Drupal and more

Certifications

Project Management Professional (PMP®) Certification

Issuing Organization: Project Management Institute

Credential ID: 2561244

Issued May-2019 - Expires May 2022

Verification: https://certification.pmi.org/registry.aspx

Certified ScrumMaster (CSM®)

Issuing Organization: Scrum Alliance

Credential ID: 1218971

Issued May 2020 - Expires May 2022

Verification: http://bcert.me/suxooluip

Software Processes and Agile Practices

Issuing Organization: University of Alberta on coursera

Verification:

https://coursera.org/share/530ad8dd35c2f42b9f8ee400433c3f61

Managing an Agile Team

Issuing Organization: University of Virginia on coursera

Verification: https://coursera.org/share/11f30fe756775134141d9eee8f6eb5d6

Experience

05/2020 - CurrentProject Manager Scrum MasterCompany Name | City, State

Formulated efficient delivery process through Jira, from backlog prioritization to production release to effectively manage and track user stories, defects, risk, and dependencies
Introduced renewed release management process to establish effective communication between scrum team and devops team resulted in organized by weekly production releases
Effectively led eCommerce web site migration project to salesforce platform, which resulted in better scalability, robust content & catalog management and reduction in operational cost.
Maintained consistent communication with key stakeholders to provide visibility on to current sprint impediments, risks & open issues and to prompt synergy between product and development team
Coordinated sprints, retrospective meetings, grooming, planning and daily stand-ups
Led the team using a servant leadership style whenever possible, and led by example.
Assessed the Scrum Maturity of the team and organisation and coached the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation.

02/2017 - 05/2020Scrum Master & Project ManagerCompany Name | City, State

Perform regular Agile Maturity assessments, provide necessary coaching and input to a scrum team to reach higher levels of maturity and achieve continuous improvement
Ensure that the Scrum team is empowered, yet has solid processes and excellent discipline by following SAFe standards (scaled agile framework) •Effectively led scrum ceremonies such as sprint planning, daily stand up sessions, sprint demo, backlog grooming sessions, and retrospective meeting adhere to its standards
Ensure the work gets done without coercion, forced assignment, or dictating it to team
Implemented A/B test driven development approach which resulted in significant improvement in customer experience and conversions
Successfully led strategically significant ecommerce projects of the year "Responsive web design" to merge mobile and desktop backend infrastructure, which resulted in 20% increment in mobile traffic compared to the previous year
Implemented some of the key features on ecommerce platforms such as international shipping services, Loyalty reward program, Warranty services which resulted in overall revenue per visits by 8-11%.
Managed successful delivery of organic site search system upgrade initiative to integrate machine learning technology & produce the most relevant search results, This resulted in improved year over year search page visit by at least 40%
Built capable in house SEO development team which resulted in a yearly vendor cost saving of at least $6 million
Involved in the establishment of weekly production release cadence to significantly reduced timeline from development to release
Engaged with the financial audit and marketing team to understand sales reporting requirements and frequency to manage the SQL based reporting deliverables
Advocated and built various dashboards in Jira to bring transparency and shorten the feedback loop
Acts as the “Cheerleader” for the team, helping to drive cohesion, build relationships and inject fun/humor.

02/2015 - 01/2017Project ManagerCompany Name | City, State

Generated integrated project delivery plan according to individual ecommerce project priority rank and available resource pool for quarterly releases
Heavily involved in project discovery, feasibility analysis & feature prioritization
Facilitated requirement walk-through session to ensure accurate project requirement hand over to the delivery team
Formulated communication management plan w/ consideration of offshore delivery team to encourage consistent touch base of project progress, risk identification and resolution
Managed large scale initiative of database migration initiative to create enhance infrastructure to support overall organic site search enhancement
Closely worked with sales and financial audit department to establish the sales tax compliance requirements for the sales transaction over the ecommerce platform and managed the integration with Avalara tax code services to automate the process
Successfully integrated product rating & reviews function which drastically improved customer interaction, product page visits, and conversions by at least 11%
Consistently track overall project performance using time, cost and scope variables and aligned implementation strategy to ensure timely delivery
Established efficient operational & communication processes to support the ongoing effort to maintain a production environment.
Consistently engaged with other project managers to share the experience & increase the effectiveness of the process application in the organization
Collaborated closely with the key business stakeholders with respect to managing and prioritizing the product backlog
Enabled various vendor management processes such as vendor selection, vendor communication , vendor performance tracking, contractual & agreement and contract completion
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

02/2013 - 01/2015Sr Business Systems AnalystCompany Name | City, State

Collect, analyse & document detailed stakeholder & system requirements for ecommerce channels through workshops, questionnaires, surveys, brainstorming sessions, and a workflow analysis.
Translated business requirements in 10+ deliverables such as user stories, use cases, functional specification, work or process flow, data flow diagrams •Generated requirement matrix to map requirement with test cases trace the validation status on a single document
Help client analyzed key aspects of the business systems to evaluate factors driving results and summarized into presentations
Conducted 5+ level of testing including user acceptance, regression, functional, integration, and performance to verify stakeholder's requirement are met
Interfaced with a cross-functional teams at client site consist of business leadership, IT developers and technical support professionals to determine a comprehensive list of requirement specifications for new applications
Provided technical expertise to client in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
Created and managed requirement traceability matrix to track requirement status from inception through production
Facilitated initial project & product discovery sessions and assist the development of project scope
Facilitated and coordinated the work of multiple project teams engaged in the establishment and implementation of new projects to support the Project Manager
Developed statement of work document, service level agreement and various contractual document as a part of vendor and procurement management process.

Education and Training

2012Master of Science: Information System Engineering & Management
Harrisburg University of Science And Technology | City

2007Bachelor of Business Management: Accounts & Business Management
Gujarat University Gujarat | INDIA | City

Resume Overview

School Attended

Harrisburg University of Science And Technology
Gujarat University Gujarat | INDIA

Job Titles Held:

Project Manager Scrum Master
Scrum Master & Project Manager
Project Manager
Sr Business Systems Analyst

Degrees

2012 Master of Science : Information System Engineering & Management
2007 Bachelor of Business Management : Accounts & Business Management

Project Manager Scrum Master Resume Example

Resume Score: 80%

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