I am a Project Manager with over seven years of experience. My experiences professionally, academically, and personally make me a well-rounded and resourceful Project Manager and Scrum Master.
Skills
• Proficient in MS Word, MS Excel, MS Project, MS PowerPoint, JIRA, and OneDrive/ Smartsheet
• Customer-driven and a team player, with strong interpersonal and customer interface skills.
• Excellent organizational and analytical skills, process and detailed oriented, a self-starter who is highly motivated to obtain goals/results.
• Excellent communication/presentation skills, both oral and written, and tailor communication to various levels of the organization.
• Ability to interact professionally with a diverse group of executives, managers, and subject matter experts
• Ability to work in a fast-paced changing environment while coordinating multiple complex projects simultaneously.
• Expert in producing clear and concise project documentation
• Effectively manages client expectations and escalations
• Ability to work either independently or as part of a larger team.
• Ability to work under minimal direction.
• Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form.
• Experience in leading, and managing technical professionals
• I have strong interpersonal skills including team building, coaching, and mentoring
Experience
01/2021 to Current
Project Manager/Scrum MasterRite-Hite – Tempe, AZ,
Engage business stakeholders to identify and incorporate business owned project tasks and dependencies
Perform user acceptance and application testing.
Provides regular and timely Project status updates to project team and leadership as needed to ensure Projects are meeting the agreed-upon timeline
Successfully engage in multiple initiatives simultaneously
Create strategies for risk mitigation and contingency planning.
Ensures projects are on schedule and deadlines are met.
Manages project budget and forecast
Directs and oversees project team and manages conflicts within the group.
Efficiently identifies, escalates, and solves project issues.
Responsible for change/communication management and weekly updates reporting to stakeholders and PMO concerning project progress.
Ability to drive strategic projects to completion on time and in scope.
Facilitate open communications between technical teams and the senior board.
Arbitrate issues arising from project work
Gathering, analyzing, and disseminating information to the team in order to maintain project progress.
Reduce complex problems too easily understood narratives and informational materials (drawings, infographics, presentations, etc.)
Evaluate and document alternatives that will provide the most effective solutions to business problems.
Define and document business requirements for moderate-to-complex projects.
Identify, propose and influence IT solutions to moderate-to-complex business problems.
Negotiate requirements and deliverables with the client.
Participate in project scoping and estimation.
Strong interest and knowledge of Business analysis and ability to resolve complex IT-related problems
Financial budget tracking, reporting, and providing status updates to cross functional teams across IT and business stakeholders.
Provide timely and professional client-focused communications.
Manage project(s) and project resources throughout the entire Software Development Life Cycle and manage Scrum teams as needed.
Prepare or review test plans and perform quality reviews of test results.
Provide consulting in information security technology alignment to the client to identify and satisfy the business needs.
Review designs and technical specification documents for alignment with business solution.
Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
11/2017 to 01/2021
Scrum Master/Project ManagerNtt Data Corporation – Annapolis, MD,
Train and coach cross-functional teams using azure DevOps across offshore teams.
Use of azure DevOps in project planning and tracking of our dev tasks.
Point of contact and subject matter expert (SME) on our EMT team applications
Effectively plan, manage and deliver the "Loan Service Score Application" with agreed upon scope, timeline and budget.
Collaborate with internal and external stakeholders to ensure solutions meet timeline and business goals.
Determine resource needs, assigning individual tasks and responsibilities to project team, and developing schedule to ensure timely completion of project.
Assemble resources and key decision makers from across the organization to deliver defined scope of work and support through go-live.
Maintained an awesome Scrum Room environment through digital tools like Jira and Confluence, identified team improvement opportunities, and looks for and applies best practices
Lead and facilitate Daily scrum ceremonies as well as grooming Features, stories, and tasks in Azure DevOps.
Assures there are no commitment changes during the Sprint., Collaborates with Leadership Teams to ensure team success.
Coaching of Scrum techniques and artifacts (such as the definition of done, user stories, automated testing, backlog refinement).
Plan project road map and set requirement criteria.
Provide project updates on a consistent basis to various stakeholders about adjustments, and progress.
Determine and define project scope and objectives Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
Ensured effectiveness of all ceremonies: prepare and engage cross-functional teams, prepare, and engage Product Leadership Team.
Ensured team retrospectives brought about Agile working improvements.
Served as SCRUM Master in managing Daily standup, sprints, and addressing blockers.
Ensured the team is focused on sprint commitments and shields the team from distractions and hidden work.
Groomed backlogs and created dashboards for management view.
Craft a vision and strategy based on input from customers, stakeholders, and internal staff team that can be clearly communicated to all levels of the organization.
08/2015 to 11/2017
Project ManagerThe Linde Group – Houston, TX,
Analyze and grant access rights for audits, risk & compliance assessment & audit responses using archer.
Drive discovery sessions to gather requirements from clients, while simultaneously guiding them on best practices and recommendations
Worked with the Product Owner to gather business process data and requirement decisions as a product analyst.
Handle multiple projects across project teams simultaneously.
Collaborate with the Live operations team, QA, Engineering, and various partners to prioritize and coordinate efforts to deliver on schedule.
Coach, facilitate, and maintain steady and beneficial Agile process methodologies for the teams, driving process, and transparency.
Communicate with the business around the team's velocity and projects health while supporting the PMO in reporting on all teams' status.
Prepare and lead project plans, documentation, risk mitigation, and resource management as needed for cross-team initiatives and large projects/programs.
Managed & troubleshot multiple applications using SFDC (salesforce) and ITIL framework on L3.
Troubleshooting of incidents using Splunk & violet support tool to drive solutions from the Splunk logs.
Tracks, maintain and report on various video localization projects.
Additional other duties and responsibilities, as assigned.
Document the discovery as user stories, process flows, acceptance criteria, value maps, and the overarching project management plan. Lead the daily scrum ceremonies across 2 major SAFE teams for our UX improvement projects.
Use of sales cloud for storage and infrastructure.
Education
Expected in 05/2023 to to
Master of Arts: Clinical Psychology University of Denver - Denver, CO GPA:
Expected in 05/2021 to to
Bachelor of Arts: Psychology Clayton State University - Morrow, GA, GPA:
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