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project manager route evaluation team 82250 resume example with 12 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Professional Summary

I am an encouraging professional with proven experience in management, leadership, and problem solving. I have over 14 years of management experience at the government level. I am dedicated to using independent decision-making skills, integrity and sound judgment to positively impact company success. I am motivated and prepared to be an immediate positive impact to your organization and team.

Skills
  • Team and Project Management
  • Information Confidentiality
  • Customer Service
  • Administration and Management
  • Organizational Awareness
  • Planning and Evaluating
  • Manage Budgets
  • Integrity
  • Corrective Actions
  • Supply Chain Management
  • Training Employees
  • Technical Writing
  • Remote Team Management
Work History
Project Manager/Route Evaluation Team- $82,250, 06/2022 to Current
United States Postal Service, USPSCity, STATE,
  • Lead a team by planning and successfully evaluating the delivery routes of over 70 carriers throughout the state of Alabama as of March 2023.
  • Working with union counterparts on project to ensure integrity and transparency was maintained throughout the process. My commitment to transparency and integrity has made my work on this project exceptional allowing my team to resolve issues in delivery units that other teams may have a tough time completing.
  • Due to my organizational awareness and knowledge of postal policy and culture I have been able to reduce company cost by properly adjusting territory on routes. My organizational awareness also increased the delivery units productivity and effectiveness making for a better work environment.
  • Define clear targets and objectives and communicated to team members daily.


Postmaster/Station Manager- $82,250, 03/2011 to Current
United States Postal Service, USPSCity, STATE,
  • Successfully established a work culture that is positive and productive.
  • Hired, trained and evaluated over 300 employees in several different postal branches and facilities including Tuscaloosa, Woodstock, Helena, Birmingham and Sylacauga.
  • Received US Postal Service Award of Excellence in 2022 by assisting upper management on several task outside of my Postmaster duties.
  • Assisted customers in determining proper postal service to align with individual needs.
  • Developed positive working relationships with local companies to maximize the working relationship.
  • Developed and maintained detailed reports of all post office activities using a large number of postal applications.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Managed staff and delegated tasks to maintain positive, productive administrative operations.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.



Project Manager/Dispute Resolution Team- $76, 500, 02/2018 to 02/2020
United States Postal Service, USPSCity, STATE,
  • Led a team to resolve over 480 conflicts and disputes a year that could not be resolve at there local office level.
  • My resolutions and decisions saved the US Postal Service a minimum of $1.2 million a year.
  • Spearheaded negotiation of union contracts as postal management representative.
  • Wrote detailed decisions that assisted in resolving conflicts and issues.
  • Used administration skills to document decisions made by resolution team.
  • Negotiated collective bargaining agreements.
  • Oversaw investigations into discrimination, sexual harassment or other workplace claims.
Delivery Operations Analyst- $67,000, 01/2013 to 09/2015
United States Postal Service, USPSCity, STATE,
  • Led several teams to improve delivery facilities throughout the state by conducting audits and guiding delivery units on process to help improve organizational efficiency.
  • As the Project Manager on the District Route Adjustment Team in 2016, I was responsible for 12 subordinates on my team. Out of the 272 routes included in the process we added 9 additional routes. Our 3.3% change rate in the Alabama District was well below the Southern Area average of %7.3. As a result of my efforts I was awarded the United States Postal Service Certificate of Excellence in 2016.
  • Developed and utilized administration skills to update tracking spreadsheets using excel and several other postal applications.
  • Supported the field to maneuver through frequent technical issues, employing troubleshooting techniques for resolution.


Education
Bachelor of Science: Human Resources Management, Expected in 05/2018 to Faulkner University - Montgomery,
GPA:
Certifications

Team Leader - Route Inspection Certification- 2013

Supervisor Training Certificate - 2011

Postmaster Training Certificate -2015

Dispute Resolution Certified- 2018

EEO Training Certification- 2020

US Army Veteran- Honorable Discharge

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Resume Overview

School Attended

  • Faulkner University

Job Titles Held:

  • Project Manager/Route Evaluation Team- $82,250
  • Postmaster/Station Manager- $82,250
  • Project Manager/Dispute Resolution Team- $76, 500
  • Delivery Operations Analyst- $67,000

Degrees

  • Bachelor of Science

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