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Project Manager, Marketing & Advertising Resume Example

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PROJECT MANAGER, MARKETING & ADVERTISING
Professional Summary

Demonstrated knowledge of standard psychological assessment instruments of personality and intellectual functions. Experienced Marketing Project Manager with a background in Psychology, looking to become a Behavioral Therapist.

Skills
  • Project Management
  • Customer service
  • Marketing
  • Advanced Problem Solving
  • Social Media Strategy
  • Social Media Integration
  • Brand-Building Knowledge
  • Marketing Strategy Development
  • Goal Setting
  • Daily Living Skill Development
  • Observation
  • Self-management
Education
Jun 2014High School DiplomaPleasanton High School | City, State
No DegreePalo Alto College | City, State
Dec 2019Bachelor of Arts (BA): PsychologyTexas A&M University - Corpus Christi | City, State
  • Graduated with 3.0 GPA
  • Received Rising Scholar FR Scholarship in 2014, 2015
  • Received Rising Scholar Work Study in 2017, 2018, 2019
  • Received a Private Scholarship from Corporate Office Properties Trust in 2014, 2015, 2016, and 2017
  • Member of Campus Activities Board from 2014 - 2016
  • Member of Chi Alpha Christian Fellowship Group from 2014 - 2018
  • Member of Sigma Alpha Iota Fraternity since 2018, graduated to alumni status.
  • Elected as Editor for Sigma Alpha Iota from 2018 - 2019.
  • Selected to be on the event planning committee for Sigma Alpha Iota from 2018 - 2019
  • Selected to be a Summer Counselor for the TAMUCC Islander Band Camp in 2014, 2015, 2016
  • Hired as the TAMUCC Islander Band Camp Coordinator in 2017
  • Competed in Co-Ed Intramural Soccer from 2014 - 2018
  • Participated in the audition based University Jazz Band from 2014 - 2019
  • Participated in the audition based University Symphonic Winds Band from 2014 - 2019
  • Participated in the University Opera Workshop from 2014 - 2016
  • Was chosen as the University Opera Workshop Stage manager from 2016 - 2019
  • Coursework in business, psychology and music industry
Expected in Jun 2023Master of Arts: Applied Behavior AnalysisBall State University | City, State
Work History
Oct 2019 - CurrentProject Manager, Marketing & AdvertisingCompany Name - City, State
  • (1 year 4 months +) Monitor, plan, and run social media accounts for businesses as well as come up with marketing and advertising plans.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Tracked key metrics and developed spreadsheets and data models.
  • Developed campaigns and specific marketing strategies for clients.
  • Coordinated with social media, public relations and other teams to execute product introductions.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Oversaw projects for businesses in different industries by planning, designing, and scheduling social media posts advertisements.
  • Conducted research to analyze customers' behavior, including preferences, trends and purchasing habits.
  • Modified and directed project plans to meet organizational needs.
  • Achieved project deadlines by coordinating with contractors to manage performance.
Aug 2015 - Dec 2019Teacher Assistant/GraderCompany Name - City, State
  • Supported instructor with assignment administration and grading.
  • Organized and guided activities for students, including skills practice, research, and memorization tasks.
  • Supported student learning objectives through personalized and small group assistance.
  • Recorded grades for coursework and tests in online reporting system.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Reviewed lesson material with students individually or in small groups.
  • Implemented practice exercises and used repetition, which enabled students to grasp new concepts quickly.
Dec 2018 - Nov 2019CashierCompany Name - City, State
  • Responsible for scanning items properly, helping customers, and giving excellent customer service.
  • Processed POS transactions, including checks, cash, credit card, EBT, and gift certificate purchases or refunds.
  • Educated customers on promotions to increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Greeted customers and responded to requests for information.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Approached every question or concern with calm and level-headed approach to successfully address any need.
May 2019 - Sep 2019LifeguardCompany Name - City, State
  • Attentively monitored safety of all guests in and around swimming pool and identified distress.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Entered water immediately to pull struggling swimmers to safety.
  • Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
Oct 2018 - Jan 2019Retail CashierCompany Name - City, State
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Assisted customers by fulfilling requests and answering product questions with up-to-date knowledge of sales and store promotions.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
May 2017 - Dec 2018Server/Table Busser/HostessCompany Name - City, State
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Removed debris and trash from dining area to keep rooms clean and fresh for guests.
  • Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Provided attentive service and proactively assessed guest needs.
Sep 2014 - Sep 2018Barista/CashierCompany Name - City, State
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Educated customers on promotions to enhance sales.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Created original artwork for specials board display daily.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Oct 2015 - Dec 2015Temporary Deli ServerCompany Name - City, State
  • Prepare, maintain, and serve salads, sandwiches, wraps, fruits, and other deli-type foods to Texas A&M University- Corpus Christi students.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
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Resume Overview

School Attended

  • Pleasanton High School
  • Palo Alto College
  • Texas A&M University - Corpus Christi
  • Ball State University

Job Titles Held:

  • Project Manager, Marketing & Advertising
  • Teacher Assistant/Grader
  • Cashier
  • Lifeguard
  • Retail Cashier
  • Server/Table Busser/Hostess
  • Barista/Cashier
  • Temporary Deli Server

Degrees

  • High School Diploma
    No Degree
    Bachelor of Arts (BA) : Psychology
    Master of Arts : Applied Behavior Analysis

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