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project manager resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Professional with over 25 years Management experience in various fields including: HOA Community Services, Operations, Customer Service, Human Resources, Sales, Construction, HVAC, and Transportation. Top performer in multiple career positions, as Manager of the Month, Salesman of the Month, Transit Union Member of the Month, as well as numerous Safety and Performance Certificates/Awards.

Skills
  • HOA Community Management
  • Project Management
  • Customer Service Management
  • Sales Management
  • Quality Control Management
  • Business Administration
  • Contract Negotiation
  • Project Planning and Coordination
  • Staff Training and Development
  • Procurement and Order Coordination
Experience
03/2022 to 10/2022 HOA Community Manager/Project Manager Acco Engineering Systems | Sacramento, CA,
  • On-Site & Off-Site Community Management responsibilities for six (6) communities
  • Directly working with each/every HOA President & ARC Chairperson
  • Oversee all HOA community construction projects through the HOA Architects & Architectural/Design Review Committee's for each community
  • Communicate all required expectations to HOA-ARC/DRC members, ARC reviewing architects & HOA homeowners
  • Review & assess all relevant construction documents to meet each HOA communities design guideline's throughout the plan approval & construction process
  • Coordinate & direct all HOA-ARC/DRC monthly board & committee meetings with board/committee members, reviewing architects, & HOA homeowners
09/2020 to 02/2022 Field Service Coordinator Unitedhealth Group Inc. | Green Bay, WI,
  • Determined schedules based on priority, scope of work, and personnel skillsets
  • Consolidated all equipment and materials for all projects
  • Quality control and customer service follow-up, to confirm customer satisfaction with service and quality, once project/service completed.
  • Created and utilized a monthly field service invoicing ledger for tracking and processing notations for each billable project/service call
  • Worked closely with plant & workshop personnel to schedule all field service equipment repairs & replacements
  • Built project plan timelines and sequencing, maximizing workflow
  • Coordinate weekly/monthly Safety Meetings with Service Technicians
03/2018 to 08/2020 Service Retrofit Project Coordinator Shell | San Francisco, CA,
  • Transitioned projects from estimation & pre-construction phases to a project execution plan meeting all proposed scope of work
  • Attend turnovers between sales, Project Managers, superintendents/foremen to develop project plans of execution
  • Enter project budgets from hardcost into company management system tracking all costs for accuracy & completeness
  • Assist superintendents in building & tracking short/long term manpower projections
  • Procurement of all materials, create & reconcile purchase orders for vendors and subcontractors
  • Process project change orders create, consolidate, & coordinate all project close-out documents for customer
  • Project invoicing & customer service collections in coordination with Accounts Receivable
01/2013 to 11/2017 Commercial Operator Aecom Technology Corporation | West Sacramento, CA,
  • Transit and Commercial Operator with 10 years’ experience and over 550,000 safe/accident free miles
  • Regional Operator for Coca-Cola Bottling (Swire) in Dallas/Waco & Tempe
  • Class A license with Double/Triple Trailer, Tanker and Hazardous Material (HME) endorsements
  • CSA score of zero and no citations
  • Commercial experience includes Relief and Recovery, Over-the-Road, Regional, Dedicated and Local, using both day cab and sleeper cab equipment
  • Transit experience includes urban city bus, using both standard and articulated equipment
12/2011 to 12/2012 Quality Control Manager Suncoast Construction | City, STATE,
  • Created, presented & executed project quality control plan
  • Assured quality standards & workmanship followed every company protocol, procedure & expectation for every project
  • Assured that all state, county, & city safety standards were met
  • Company/customer liaison for all retrofit & new construction projects
  • Commercial & residential construction walk-throughs for project planning to assure quality control in all pre-project estimating
  • Wrote & implemented new re-work procedures with project management & subcontractors to streamline workflow assuring project timelines were met
  • Provided observations, including plan reviews, change orders, problem solving at various stages of project execution to meet quality control plan
Education and Training
Expected in 06/2022 to to M-100 Community Management Certificate | HOA Community Management Community Associations Institute, Online, GPA:
Expected in to to | Communications/Broadcasting University of Arizona, Tucson, AZ, GPA:
Expected in to to | Pima Community College, Tucson, AZ GPA:

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Resume Overview

School Attended

  • Community Associations Institute
  • University of Arizona
  • Pima Community College

Job Titles Held:

  • HOA Community Manager/Project Manager
  • Field Service Coordinator
  • Service Retrofit Project Coordinator
  • Commercial Operator
  • Quality Control Manager

Degrees

  • M-100 Community Management Certificate
  • Some College (No Degree)
  • Some College (No Degree)

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