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project manager resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
SUMMARY

Strategic-thinking Project Manager with over 7 years of experience in IT consulting, Computer Games and Supply Chain domains. Observant and resourceful professional dedicated to delivering project objectives within stipulated time, resource and budget constraints. Outstanding collaborator comfortable working with DevOps teams in executing projects using Agile methodology to achieve company objectives.

TECHNICAL SKILLS
  • Project Methodology: SDLC, Agile, Scrum, RUP, Waterfall
  • Tools: AWS, SQL, Splunk, Kubernetes, Salesforce, ServiceNow, Jira, Tableau, Hive, Snowflake
  • Programming Languages: JAVA, Python, R, Hadoop, HTML, Javascript
EDUCATION
Washington University in St. Louis St Louis, MO, Expected in Master of Science : Business Analytics - GPA :
University of Liverpool Liverpool, UK, Expected in Bachelor of Science : Management Information Systems - GPA :
PROFESSIONAL EXPERIENCE
Ss&C Technologies - Project Manager
Boston, MA, 04/2020 - 10/2022

Led a team to design a new distributed database for clients to adopt microservice architecture to upgrade their business-critical ordering service system to realize centralized ordering service without impacting on their current development process based on Spring+Mybatis framework.

Responsibilities:

  • Hosted meetings with stakeholders to identify the requirements and brainstorm to conduct the requirement elicitation.
  • Led the Scrum team using RUP in successfully integrating Sharding API into Java persistence frameworks and delivered highly-scalable, loosely-coupled, and ultra reliable solution.
  • Led feasibility analysis including estimating budget, time required and resourcing allocation by meeting with cross-functional teams and stakeholders within each stage of the project life cycle to guarantee the delivery of product.
  • Documented and maintained the requirements, change requirements and risk requirements to efficiently deal with scope creeps and mitigate risks.
  • Hosted sprint planning meetings to define product backlog and assist in prioritizing tasks, sprint review and retrospective sessions and refinement sessions to improve the team productivity.
  • Utilized Jira extensively to organize the project, including monitoring, prioritizing, sharing and managing change requirements with stakeholders to enhance the team efficiency.
  • Provided weekly project status updates to multiple stakeholders.
  • Influenced stakeholders of all levels to support business objectives.
  • Performed deep dive review of each partner agreement to fully understand obligations.
  • Interpreted complex contract terms to ensure compliance can be maintained and minimized exposure by consulting with the appropriate teams on proposals to amend reporting/fee structures.
  • Identified legacy royalty bearing parts and participated in Data Migration Business Review sessions to ensure accurate installed base migration and successful part mapping and pricing.
  • Ensured transition of royalty financial records, securing proper documentation as required for external and internal audit controls.
  • Analyzed account balance transfers; prepare reconciliations on accrued liabilities/prepaid amortizations.
  • Collaborated development, communication and training of processes required to successfully manage newly acquired 3rd party partner agreements.
Ss&C Technologies - Technical Supply Chain Project Manager
Dublin, OH, 07/2017 - 04/2020

Led a team to develop a customized supply chain management system for clients, dedicated using snowflake to implement the data warehouse management.

Responsibilities:

  • Fostered relationships with suppliers to develop purchasing agreements with logistics customers and reduce risks.
  • Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.
  • Communicated with key stakeholders to determine project requirements and objectives.
  • Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
  • Planned and managed project teams’ activities, scope, timeline, budget, and resources during the entire project life cycle.
  • Managed customer expectations.
  • Monitored performance of project team members to provide performance feedback.
  • Developed and updated project plans to document objectives, technologies, schedules and funding.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Proposed, reviewed and approved modifications to project plans.
  • Ensured the team remains focused on the results in terms of quality, costs, and customer satisfaction.
  • Worked closely with solution architects, site managers, consultants, and customers.
  • Reported on project progress and status to all stakeholders.
  • Applied agile project management procedures and contributed to the continuous development and improvement of our project management methodology and tools.
  • Supported the personal development of consultants by guiding, coordinating, and coaching them.
  • Increased profits by 23% related to supply chain operations plan and exceeded established goals.
Riot Games - Project Manager
City, STATE, 05/2015 - 07/2017

Led a team of 7 developers to support continuously launching new hero characters to current version of League of Legends using Agile.

Responsibilities:

  • Understood and identified the needs and priorities of stakeholders and players and worked to develop solutions.
  • Established, managed, and continuously improved accessibility programs that allow Riot to build accessible experiences.
  • Drove adoption of accessibility processes within multiple product teams.
  • Performed needs assessment with w/ users, players & stakeholders.
  • Used ServiceNow to mange data, SQL Server to analyze data metrics and player feedback to drive improvements.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Led meetings with internal team members, consultants and contractors.
  • Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
  • Prepared cost estimates for projects of varying sizes.
  • Owned program strategy, end-to-end delivery and communicated program status to leadership and stakeholders.
  • Worked with technical and non-technical cross functional teams to understand accessibility requirements, and implement accessibility processes.
  • Ensured accessibility programs adhere to best practices, including: maintainability, quality, assessment, change management and communication.
  • Defined program and project success metrics, influenced stakeholders to take action, and validated the impact of solutions.
  • Focused on project monitoring using Splunk and management by developing forecasts and tracking expenses.
  • Identified opportunities to learn and teach through each program commitment.
  • Identified opportunities to teach and present to a variety of technical and non-technical teams.

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Resume Overview

School Attended

  • Washington University in St. Louis
  • University of Liverpool

Job Titles Held:

  • Project Manager
  • Technical Supply Chain Project Manager
  • Project Manager

Degrees

  • Master of Science
  • Bachelor of Science

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