project manager resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • REPORTING AND ANALYSIS Healthcare project manager with innate ability to quickly adapt into unstructured organizations and projects and collaboratively drive performance improvement processes. Broad expertise in relationship-building and gaining consensus amongst stakeholders. Possess unique hospital and clinical operations knowledge and experience. Skilled communicator and problem-solver known for overcoming adversity in difficult situations.
  • Skills
    • A Level I
    • Budget
    • Bi
    • CMS
    • Consultant
    • Conversion
    • Council
    • Critical Care
    • Driving
    • ERP
    • Focus
    • Infection Control
    • Inventory
    • Leadership
    • Marketing
    • Meetings
    • Access
    • Nursing
    • Personnel
    • Policies
    • Presentations
    • Processes
    • Process improvement
    • Project management
    • Project plans
    • Quality
    • Real Estate
    • Relationship-building
    • Reporting
    • RFP
    • Trauma
    • Written
    Project Manager, 12/2016 - Current
    Marco Technologies Houston, TX,
    • Responsible for direct support of project executive sponsor in an effort to integrate five hospital laboratories to form a cohesive laboratory system with the goal of decreasing costs and increasing quality.
    • Focus included coordination of an RFP process, relationship-building with consultant team, developing governance structure, providing project updates to Wellforce stakeholders on a regular basis and driving phase I and II project deadlines.
    • Operational Synergies: Engaged as project manager in a system-wide initiative to implement operational efficiencies in corporate services across three hospitals to achieve identified cost savings of $148M.
    • Direct support for the Marketing, Communications, Real Estate, Laboratory Medicine and Clinical integration work streams.
    • Responsible for creation and management of project plans and development of presentations for bi-weekly steering committee meetings.
    • Clinical Integration: Brought on to help guide and track several service-line development initiatives at Hallmark Health system.
    • Assisted project leads in identifying interdependencies and barriers and effectively communicated issue-resolutions across the project team.
    • Leveraged project management tools to present service line updates to key stakeholders on a weekly basis.
    • Wellforce-wide Initiative in Cardiovascular care: Project manager for a system-wide clinical initiative to standardize best practice in caring for patients with congestive heart failure and atrial fibrillation.
    • Assisted in the formation of a multi-disciplinary team comprised of over 60 staff members across the system, took inventory of processes and practices in place at each organization across multiple domains of care, guided clinical and business personnel to come a consensus on best practice, developed project plans for initiatives created to help meet established best practices for the system.
    Project Manager, 03/2016 - 10/2016
    Marco Technologies Little Chute, WI,
    • Lead in the planning and implementation of quality driven projects for Nursing Leadership, Education, Infection Control, Pastoral Care, Critical Care and assigned hospital committees.
    • Coordinated project teams, created an appropriate work plan to meet the projects goals and needs, tracked performance measures, communicated the status of the project to leadership via written and verbal presentation, assisted with the final implementation of the project as needed.
    • Supported in the planning and implementation of interdisciplinary and nursing committees events such as Council Congress, Ethics Committee, Nurses Week, Nursing Assistants' week and the DAISY award.
    • Assisted leadership on data related initiatives for Magnet, AHA, NDNQI, hospital budget and Joint Commission.
    • Oversaw the compilation and creation of NDNQI quarterly reports for staff review.
    • Oversaw Policy Manager to include setting up and educating new users, updating access, formatting and yearly back.
    • Created quarterly reports to identify expiring policies to go under review.
    Hospital Development Specialist, 07/2013 - 10/2015
    • Built and maintained a professional relationship with assigned hospital's administration and key stakeholders.
    • Created process improvement initiatives based on performance review and data analyses to achieve goal status conversion rates.
    • Reported organ and tissue data to hospital administration quarterly during "Donation Council Meetings" for all eight assigned hospitals.
    • Was responsible for ensuring that all hospital policies related to both organ and tissue donation were up to date to meet UNOS and CMS/JAHCO requirements.
    • Resolved issues/barriers that occurred during active organ donor cases.
    • Responsible for educating all critical care RN's on clinical triggers for organ/tissue donation to ensure hospital compliance in reporting qualified referrals to the OPO.
    • Participated and presented in new nurses' orientation in six assigned hospitals.
    • Led a Level I trauma hospital in improving their conversation rate from a 63% to 93% in one year reaching goal status, and also their ERP from a 50% to 100%.
    • Guided two hospitals in the adoption of "Catastrophic Brain Injury Guidelines" to improve the brain death declaration process, leading to an overall smoother donation process.
    • Led a smaller hospital through their first pediatric donor case by starting education two years prior to a small pediatric unit with two vented beds.
    Education and Training
    Bachelor of Science: Health Services Administration, Business Administration, Expected in 2012
    Ohio University - Athens, Ohio
    Status -
    Activities and Honors

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    Resume Overview

    School Attended

    • Ohio University

    Job Titles Held:

    • Project Manager
    • Project Manager
    • Hospital Development Specialist


    • Bachelor of Science

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