Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Skills
Classical Pianist/Guitarist
CrossFit Athlete/Coach
Professional Ballroom Dancer
Sales
Lead Generation
Business Operations
Teamwork/Collaboration
Client Facing Experience
Market Research/Consultation
Organization
Professional Summary
Goal oriented brand specialist/project manager committed to earning trust, uncover key business drivers and find common ground as chief negotiator and identifier of revenue opportunities in sales, leadership and account management roles spanning home restoration, food and beverage , fitness and consultation. Ensure that customers have an exceptional experience that reflects a high level of commitment to making them successful. Adept in driving product and service adoption, providing strategic guidance and inspiring customer loyalty.
Tenacious Quest for Success + Learning. Earned MBA in just 2 years while working full-time – gaining hands-on experience in consulting, coaching, marketing and pricing and positioning.
Results-Driven Leadership. I serve my team. They serve as the guide which provide the roadmap for successful, client focused results .
Challenger of Conventional Wisdom. Always ask the WHY. Improve the customer experience through smart, strategic thinking that anticipates outcomes. Present cases that influence, and lead change that drives efficiency and profitability.
Work History
Project Manager/Director of Sales and Marketing, 01/2019 - Current General Dynamics Ordnance And Tactical Systems – Marion, IL,
Increased customer satisfaction by 32% and lowered customer churn by 18% by exceptionally assessing customer needs and delivering value. Drove down cost of customer acquisition by 13%
Aid in helping upper level management develop processes by researching and executing on new restorative methodologies, assemble project resources, collaborate with all levels of company and focus on post sales customer experiences
Engage with CEO and CFO to better build communication and engagement strategies with marketing, administrative and technical teams
Doubled sales in slowest seasonal months in comparison to 2014-2018 fiscal years
Develop long-term business strategy by using customer feedback to identify necessary process improvements
Perform detailed assessments of risks to determine constraints and develop mitigation strategies
Maintain tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets
Increased customer satisfaction through adherence to all quality standards and customer requirements
Architected relationships with operators through: organic outreach, interaction, appointment setting, point of sale, marketing, business consultancy, recurring order processing, client retention and client relation development
Established and grew 10 top lines by 25% regionally in terms of sales and recognition
Provided individual attention with emphasis on end user consultation, non stop activity and customer engagement
Prioritized tasks and projects to meet tight deadlines
Independent Contractor, 03/2016 - 05/2016 Berkeley Research Group LLC – City, STATE,
Assisted in data research and analysis of multilevel corporations and identified key trends from these large data sets
Serviced head management through marketing, branding initiatives and development of strategic priorities and direction
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
Assessed stakeholder impacts and developed/executed change, communication and training strategies.
Leveraged on-site observation and personal interviews to identify individual employee strengths
Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues
Assisted various departments with change by communicating new improvement plans and expectations
Education
MBA: Entrepreneurial Studies, Expected in 06/2016 - DePaul University - Chicago, IL GPA:
Kellstadt Graduate School of Business Alumni
Graduated magna cum laude
Recipient of the Double Demon Scholarship
Graduated with 3.9 GPA
Bachelor of Arts: Performing Arts Management , Expected in 06/2014 - DePaul University - Chicago, IL GPA:
Majored in Performance and Performing Arts Management with a minor in Business Administration
Graduated in the 98th percentile of graduating class
Graduated with 3.98 GPA
Thesis: A Call To Arms: An Artistic Agency for Violence Prevention
Member of DePaul's Honor Society Program
Accomplishments
Dancing with the Stars Season 9 Cast Member (Troupe)
So You Think You Can Dance Season 11 Cast Member (Contestant-Finalist)
Jenny McCarthy's Dancing with the Stars Cast Member 2014
Manhattan Amateur Classic Amateur Latin Champion 2012
CEO/Founder - Claire PianoForte Studio (2008-Current)- Offering tutorial and instructional conservatory style coaching sessions for young musicians
CrossFit Level 2 Certified Coach- CrossFit Alpha Dog, CrossFit Iron Flag, CrossFit Paradox, CrossFit Kokua, Big Shoulders CrossFit (2014-Current)- Coach led classes offering constantly varied functional movement performed at a high intensity
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