project manager digital marketing resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Results-focused, Marketing Director and Project Manager with over 10 years of proven success in developing and leading cross-functional teams to execute and deliver initiatives. Highly-effective communication facilitator and contributor to key partnerships, projects, and collective team objectives across, telecom, network, hosting, security, governance, and vendor management to achieve positive impact on all business outcomes.
Skills
Project Management
Contract & SOW Development/Negotiations
Team Building & Leadership
Resource Scheduling
Systems Implementation
Productivity Improvement
Operations Analysis/Process Redesign
Web Development & Design
E-Commerce
Troubleshooting & Problem Resolution
Budgeting & Forecasting
C-Level Networking
Account Acquisition & Management
Presentations & Proposals
Presentations & Proposals
Cost reduction and containment
Experience
Project Manager/Digital Marketing, 05/2014 - 10/2020 Capital District Ymca – Greenbush, NY,
Founded start-up business providing web solutions, developed web sites and web applications based on specific business needs.
Led cross-functioning team on over 100 website projects from concept to conclusion.
Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams.
Utilized project schematics, drawings and specifications to complete detailed and highly accurate take-offs.
Facilitated turnkey project process; Client acquisition and onboarding, budget administration, resource scheduling and internal management.
Acquired, cultivated and managed a significant client base; Guaranteed quality assurance to all clients earning a 5 star rating on all projects and platforms.
Liaison between C-Level client contacts, business partners, vendors and internal design and development team, for growing and leveraging client social media follower base using keyword focused content, promotions, ads, surveys and referral programs.
Identified opportunities to increase website traffic and develop an actionable plan for execution.
Designed, created and managed landing pages and content across multiple communication platforms.
Selected Contributions
Developed, deployed and monitored best practices and processes increasing workflow productivity by 75%.
Implemented robust training systems for new developers, project managers and administrators resulting in an average SPI of 1.6.
Fostered robust, sustainable network of clients by leveraging strong listening, presentation and closing skills resulting in an 86% closing rate.
Establish closed-loop analytics with sales to enhance marketing campaign processes, reaching monthly project goals grossing $30K, representing a 66% increase.
Spearheaded multimedia marketing campaigns.
Director of Marketing, 12/2011 - 12/2014 Cca Global Partners – Detroit, MI,
Tested and optimized organic and paid acquisition channels, including content creation and curation, pay-per-click, event, social media and lead generation campaigns.
Managed planning, development and implementation of targeted marketing and branding strategies utilizing qualified persona based leads.
Initiated market research studies, directed operations and reviewed findings to optimize marketing approaches.
Analyzed consumer behaviors and market trends, adjusting email and advertising campaigns based on current knowledge.
Appointed to create and lead the sponsorship program.
Assumed majority of responsibilities and accountabilities for young athletes by encouraging the sale of products to encourage physical health; led the development and implementation of website and marketing materials and plans; conducted analysis on new and existing markets, competitive trends, and industry developments.
Selected Contributions
Championed the development and launch of Amy's-Fight against Suicide a Facebook page to raise money for the fight against suicide.
Established multi-media campaigns achieving maximum exposure for new branding and comprehensive positioning messages.
Accomplished increased product exposure by creating and implementing effective multi-media campaigns.
Account Manager, 12/2004 - 12/2011 RTS Financial – City, STATE,
Developed long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders; managed and developed client accounts to initiate and maintain favorable relationships with clients.
Accountable for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments through training processes to issue resolution.
Selected Contributions
Maintained and audited financial accounts by processing customer adjustments for portfolios worth more than $20M.
Improved $2M in Accounts Receivable Collection and Invoicing of by monitoring daily A/R collections, resulting in reduced delinquency for assigned past due accounts of 45%.
Researched and tested software platforms to strengthen quality and functionality of business-critical applications.
Project managed the creation of a client set-up team, including training and onboarding processes for new clients.
Secured long-term accounts by identifying client need, providing recommendations and delivering product on time.
Education
BBA: Marketing, Expected in 2003 - UMKC - Kansas City, MO, GPA: Status -
Bachelor of Science: Nursing, Expected in 08/2011 - Rockhurst University - Kansas City, MO GPA: Status -
Certifications
Project Management Professional (PMP) - Currently Enrolled
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