Project Manager/Designer/Director of Marketing Resume Example
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PROJECT MANAGER/DESIGNER/DIRECTOR OF MARKETING
Professional Summary
Project Manager with over ten years of comprehensive experience orchestrating and coordinating residential, commercial and industrial projects. Strong knowledge of hazard management, quality control and contract negotiations. Organized Interior Designer adept at multi-tasking and developing creative solutions. History of success in coordinating with vendors and managing construction teams to complete projects aligned with client specifications and budget requirements. Dynamic Client Relationship Manager with 14+ years experience in sales and service roles for remodeling and construction supply organizations. Driving top-quality customer experience and satisfaction through deploying voice of the client (VOC) expertise. Building and retaining long-term relationships by establishing positive, productive, and routine communications.
Work History
Kone Inc. - Project Manager/Designer/Director of MarketingCharlotte , NC04/2017 - Current
- Created over 60 visual layouts, floor plans and renderings using Chief Architect software delivering designs that elevate, differentiate and meet requirements for commercial and residential projects.
- Reduced expenses by 10% by monitoring supply levels and identifying cost-effective materials to negotiate products specifications with vendors, as well as, distribution, delivery deadlines.
- Conducted routine quality audits to verify progression against specifications and initiated corrective actions to remedy concerns, while maintaining compliance with OSHA, federal, state and local regulations.
- Oversaw entire building turnover process, enhancing communication between all construction management facilitating a smooth completion by leading weekly production and operations meetings.
- Boosted productivity and improved organizational initiatives by determining project schedule sequencing all construction activities for optimal efficiency.
- Decreased financial inconsistencies by managing employee attendance record, payroll, accounts payable and receivables against project budgets.
Windstream Communications - Owner/Managing PartnerAlbany , NY05/2013 - 04/2017
- Completed remodeling of residential bathrooms, kitchens, foyers, hallways and basements, including tear down, framing, installation and finished carpentry.
- Provided elite customer service meeting client's satisfaction for over 300 customers by providing top project development service meeting budget and financing requests.
- Kept track and managed supervisor itinerary scheduling appointments and streamlined scheduling procedures.
- Reduced project lags by promoting on-time deliverables and resolving installation inefficiencies and responding to shifting priorities.
- Managed construction schedules to achieve adequate labor coverage for all projects.
- Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
- Developed and executed pre-construction milestones on project schedule and met client's satisfaction by leading weekly project update meetings.
- Kept project on schedule and within budget while serving as project leader by communicating with vendors to keep project fully operational.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
The Tile Shop - Sales ConsultantCity , STATE09/2011 - 03/2013
- Conferred with existing and potential customers to assess requirements and propose optimal remodeling solutions.
- Evaluated best inventory and delivery options as optimizing strategies to meet customer requests.
- Closed over $90,000 in sales each month, including contract preparation and order processing.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
Marble Systems Inc. - Business Sales ConsultantCity , STATE09/2005 - 06/2007
- Developed space planning concepts, color palette selections and textile presentations.
- Led interior design across conceptual, schematic, design development and construction document phases.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Consulted with clients to determine architectural preference to meet overall design goals.
- Managed the supply of construction materials to over 40 local businesses.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Executed record filing system to improve document organization and management.
Skills
- Superb eye for detail and creativity
- English and Spanish fluency
- Account and Project Management
- Team supervision
Education
06/2003Hayfield SecondaryCity, StateHigh School Diploma
07/2005Northern Virginia Community CollegeCity, StateAssociate of Arts
Sheffield School of DesignCityInterior Design
- Took interior design courses to continue my education that was learned in the workplace.
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Resume Overview
School Attended
- Hayfield Secondary
- Northern Virginia Community College
- Sheffield School of Design
Job Titles Held:
- Project Manager/Designer/Director of Marketing
- Owner/Managing Partner
- Sales Consultant
- Business Sales Consultant
Degrees
- High School Diploma
Associate of Arts
Interior Design
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