project manager resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Driven to consistently achieve goals by allocating resources, overseeing budgets, directing employees and meeting deadlines. Talented at exceeding quality expectations by reviewing quality control report information to devise targeted changes for improving processes and performance.
Skills
Judgment and Decision Making
Verbal and Written Communication
Multitasking and Time Management
Document and File Management
Strong Organizational Skills
Ease with Computers and Technology
Multi-Line Telephone Systems
Problem Solving
Clear Communication
Data Entry
Customer Service
Cash Drawer Management
Fast Learner
Reception Duties
Highly Efficient and Productive
Microsoft Office
Work History
11/2020 to CurrentProject ManagerWelocalize | New York, NY,
Fostered relationships with vendors to promote positive working relationships.
Developed and initiated projects, managed costs, and monitored performance.
Reined in project costs while meeting key milestones.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Headed project teams specializing in design and launch activities.
Provided management for internal personnel, contractors and vendors.
Identified, reviewed and applied policies and procedures.
Achieved project deadlines by coordinating with contractors to manage performance.
Modified and directed project plans to meet organizational needs.
Maintained open communication by presenting regular updates on project status to customers.
Sourced, vetted and managed vendors needed to accomplish project goals.
Reported regularly to managers on project budget, progress and technical problems.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Recruited and oversaw personnel to achieve performance and quality targets.
Analyzed production and developed production tracking and quality control systems to detect production problems.
Tracked new material shipments and coordinated flow of materials at different stages of manufacturing to align with procurement expectations.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
Performed detailed material inventories and ordered more supplies.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Set product standards, examining samples of raw products and processing tests, to monitor quality of finished products.
Made sure that products were produced on time and are of good quality.
Supervised production team, keeping production schedules on track to meet tight deadlines.
Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays.
Partnered with vendors and suppliers to effectively manage and budget.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Wrote process, employee and production schedules.
Oversaw hiring processes for permanent and temporary seasonal staff.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Coordinated procedures for facility and equipment maintenance, modification or replacement.
03/2017 to 03/2018Administrative AssistantKroger | Auburn, WA,
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Generated reports and typed letters in Word
Scheduled office meetings and client appointments for staff teams.
Executed record filing system to improve document organization and management.
08/2015 to 08/2016WaitressHyatt Hotels Corp. | El Segundo, CA,
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Bussed and reset tables to keep dining room and work areas clean.
Checked identification for minimum age for sale of alcoholic beverages.
Greeted new customers, discussed specials and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Prepared specialty desserts for customers for special occasions.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Stayed up-to-date on menu changes to help customers make food choices.
04/2007 to 06/2009Corrections OfficerSalt River Pima Maricopa Indian Community | Scottsdale, AZ,
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
Authored incident reports for management on violations and discrepancies.
Examined incoming and outgoing mail to detect contraband.
Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites..
Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Education
Expected in to to Cosmetology | CosmetologyFlorida Panhandle Technical College, Chipley, FLGPA:
Expected in 05/2007 to to Corrections Officer | CorrectionsChipola College, Marianna, FLGPA:
Expected in 05/2000 to to GED | Beville State College, Sumition Alabama, GPA:
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