project manager resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Skilled and certified Scrum Master / Project manager, with 6 years of experience in working with top fortune 100 companies working on medium to complex projects from SDLC, CICD, and Application Development projects. Works with cross-functional Agile teams, managing multiple projects that have conflicting priorities from kickoff to launch. Communicates project risks, dependencies, impediments, progress, and Go Live providing extensive management on project task completion and mitigation strategies. Interacts with cross-functional offshore and onshore resources. As a results-driven leader with a proven track record of success, I have developed exceptional communication, collaboration, and problem-solving skills that enable me to inspire and motivate teams to achieve their goals. With a focus on continuous improvement and a dedication to fostering a culture of accountability, I have demonstrated an ability to drive organizational growth and exceed performance targets. I possess a keen strategic vision, excellent interpersonal skills, and a talent for building and maintaining strong relationships with stakeholders. With a passion for innovation and a commitment to excellence, I am well-equipped to lead organizations towards sustainable success.

  • Association for Project Management (APM) - Certified
  • Certified SAFe® Scrum Master (SSM) - Certified
  • Certified Scrum Master (CSM) - Certified
  • Professional Scrum Master (PSM) - Certified
  • Project Management (PMP) - Certified
  • Clarity
  • Trello
  • Rally
  • Tableau
  • ServiceNow
  • Confluence
  • SharePoint
  • Salesforce
  • Microsoft Office (Advanced Word, Excel + Financial, PowerPoint, and Outlook)
  • Microsoft Project and Project Server 2007/2010 and Primavera
  • MS Excel data analysis and metrics (VLOOKUP’s, Pivot Tables, dashboard metrics and Visio)
  • Kanban
  • Jira
  • RTC
  • SDLC
  • Project Management
  • Business Analysis
  • AWS Cloud Migration
  • UI/UX Design
12/2019 to Current
Project Manager U.S. Electrical Services Inc , ,
  • Led agile development process for multiple software development life cycle projects, including mobile and web applications
  • Led, controlled and monitored several initiatives/sprints simultaneously among 2 teams
  • Collaborated with the Product Owner and managed product backlog based on the outcome of product backlog/prioritization meetings
  • Led sprint planning sessions with the Product Owner, Team of Architects, and Development Team
  • Developed sprint boards, dashboards, and queries to support and monitor the execution of each task defined within a sprint cycle using Azure DevOps
  • Ensured that all artifacts from initiation to execution are stored/documented in the correct Azure DevOps work items
  • Accurately identified and mitigated risks and forecasted impact to timelines and budget
  • Ensured adherence to Security & Compliance policies, technology standards, and quality assurance principles.

Project: UI/Ux Web application functionality upgrade, creation of map feature, and cloud migration

12/2018 to 12/2019
Project Manager/ Scrum Master Nisa , ,
  • Leads 2 agile development teams through the SDLC process for multiple MVP products
  • Organizes and facilitates daily stand-ups, reviews, retrospectives, sprint and release planning, demos, and other SAFe Agile ceremonies (PI breakout and leadership review)
  • Engages and Coaching product teams to help them recognize the effectiveness of self-organization and continuous improvement
  • Proactively building a safe and trusting environment where problems can be raised without fear of blame, retribution, or being judged
  • Periodically reports team metrics, successes, improvements, challenges, and opportunities to engineering leadership
  • Developed sprint boards, dashboards, and queries to support and monitor the execution of each task defined within a sprint cycle using Azure DevOps (ADO)
  • Utilizes broad knowledge of agile frameworks (not just Scrum) to help transform the team into a high-performing group
  • Led the UX/UI design team through the agile development process, ensuring timely and successful delivery of high-quality products.

Project: UI/Ux Mobile and Web application feature creation - Pharmacy

05/2017 to 12/2018
Scrum Master Progressive , ,
  • Conducted data analysis to provide insights into project performance, identify areas for improvement, and make data-driven decisions
  • Facilitates scrum ceremonies (Daily stand-up, retrospectives, backlog refinement, sprint review, and sprint planning sessions)
  • Introduced Agile best practices such as time-boxing, continuous integration/ continuous delivery, code/ design reviews, and pair programming to the team, thus improving product quality by 25%
  • Continuously improve the efficiency of agile teams by protecting the development team from outside distractions, identifying, and removing impediments impacting the progress of sprints and iterations
  • Facilitates conflict resolution amongst team members
  • Coached the Product Owner in some of the Product Backlog Management Techniques including Agile User Stories with Acceptance Criteria and breaking them down into smaller tasks to achieve a high degree of Transparency
  • Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with the outcome resulting in enhanced performance
  • Created training initiatives and materials to promote a self-serving experience for team members utilizing Salesforce and other productivity tools, such as JIRA

Project: Data redundancy - Data validation initiative

Education and Training
Expected in 12/2018 to to
Master of Science: Electrical Engineering
California State University - Sacramento,
Expected in 05/2017 to to
Bachelor of Science: Electrical Engineering
California State University - Sacramento, CA,

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Resume Overview

School Attended

  • California State University
  • California State University

Job Titles Held:

  • Project Manager
  • Project Manager/ Scrum Master
  • Scrum Master


  • Master of Science
  • Bachelor of Science

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