Professional with experience in Project Management, Technical Business
Analyst, Marketing, Database administration, CRM systems, Social media and Web
analytics. Ability to analyze process improvement opportunities with business
strategies and technical solutions.
Oracle, SQL, SSIS Packages, Sales Force, Smartsheet, JIRA, Confluence, Microsoft
Project/ Excel/Word/Power Point, Visio and Access, CVUE, Orion, Google
Analytics, Microsoft CRM 4.0, Microsoft SQL 9.0, Clarity, Rally, ISP Desktop
In telex, Informix, Paradox, Hyperion Reports,
Crystal Reports 11.5, Microsoft SQL Enterprise Manager, Sequel
2009, SQL Query Analyzer, Novell,
Microsoft Project, Microsoft Visual FoxPro, Macromedia Dreamweaver, Microsoft
FrontPage, SABRE reservation systems, Amadeus reservation system, AIX, HP-UX, Solaris, DYNIX/, VMS, NetWare,
OS/2, Dot Net Nuke, Power Builder, Visual Basic, AS400, Fox Base, ISPS, RPG,
SAS, UNIX, and HTML.
Project Manager09/2015 to 08/2017American Express / TCSSunrise, FL
Manage the delivery of technical projects working with architect, engineers, QA and development teams.
Responsible for delivery of on time and in budget projects identifying opportunities for adoptive innovations.
Responsible for team velocity, financials and reporting progress to product owners and management.
Escalate any impediments, issues and risks for development releases.
Conduct daily reviews and retrospectives to ensure teams are on track for successful implementations.
Marketing Technology Manager07/2010 to 09/2015Kaplan UniversityFt Lauderdale, FL
Manage lead analytics and smart form routing with Salesforce and Google analytics.
Manage Search Engine Optimization to ensure words and phrases are updated for each university site.
Review Search Engine Management lead generation and google analytics goals.
Responsible for University web sites with degree business rules and generated SQL and Orion database reports.
Update University program development and review internal and external partners to ensure compliance.
Use SQL and SSIS packages for financial reports.
Education and Training
Bachelors of Science: Information TechnologyMay 2012Kaplan UniversityFt Lauderdale, FLInformation Technology