Facilities Management and Relocations
Offering 6 years skilled experience in Planning and Development, Project Management, Facilities Management, and Operations
Expertise in project planning, scope definition, relocations, building maintenance, process and procedures and cost analysis
Windows 2000 MS Excel MS PowerPoint MS Word MS Project
HarborFelx Facilities Work Request System RCASH
02/2004 to Current
Project ManagerCB Richard Ellis
New Century Mortgage/ UnitedHealth Group － Irvine, CA
Manage new projects and maintain effective operations of building systems Responsible for business project planning, organization and implementation Communicate project timelines with the project team and coordinate with outside vendors and building engineers Manage mid - scale facility related improvement projects Manage deadlines and expectations to ensure business objectives are met on time and delivered within budget Prepare project budgets and schedule, and review project contracts Qualify contractors by reviewing bids and related documents Responsible for control of documents, drawing revisions, COs, & RFIs.
Travel to client site as required by the project(s) Manage project team by providing direction and leadership Serve as the prime point of contact for the project and develop good working relationships with the client Respond to all client request for moves, add and changes related to the internal corporate structure Plan, develop and implement site specific policies Manage the operations and maintenance of assigned facilities for New Century Mortgage Responsible for developing and implementing maintenance programs to ensure operational effectiveness of in -house building systems, providing a clean and safe work environment Manage vendor contracts related to service repairs and maintenance agreements Effectively lead and facilitate all facility related business initiatives to ensure the timing and communication flow is in line with the client direction and specifications Develop, manage, coach and evaluate the facilities staff Manage and report on the volume of work orders to the client and provide solutions to streamline the process to provide optimal and efficient use of the work based electronic system Coordinate with leasing, property management and vendors for all deliverables related to client on-site projects Prepare and provide client customer survey as a metric to evaluate job knowledge, communication, follow-up and performance of the facilities and project teams Respond to problems in a tactful and expedient manner.
01/2002 to 02/2004
Project AnalystWashington Mutual － Irvine, CA
Constructed and maintained new Loan Fulfillment centers nationwide to support centralized mortgage processing Managed regional growth plan of Mortgage Banking Division from 105 to 137 locations Completed facility assessment for site closures to ensure proper disposition of assets and equipment Provided and facilitated day to day support and coordinated real estate and construction efforts in the Pacific Northwest Region Trained and supervised new hires Interacted and coordinated multiple projects with vendors related to all new and existing facilities Coordinated regional relocations, expansion and build out of new sites Interacted and communicated project scope and changes to all levels of management Excellent Time Management to finish the work scheduled on time.
02/2001 to 01/2002
Recruiting AssistantWashington Mutual － Irvine, CA
Provided a variety of administrative tasks that supported the overall mission of quality performance and service within the HR Department Assisted recruiters with applicant searches to facilitate the recruitment process Provided superior customer service to all internal and external clients Managed and maintained interview schedules, pre-screen interviews and conducted reference/background checks Interviewed candidates to evaluate their technical qualifications for job openings Managed HR database files to ensure state compliancy regulations were being met Manage daily information relating to open positions and job descriptions to ensure accuracy and job postings were current as they related to the business need Analyzed and reviewed candidate resumes accurately and assign appropriate skill codes Assisting the team with conversations requiring a Spanish speaker, as needed Build professional relationships with customers, contract employees and staff.
Pacific College Certificate - Computer Office Specialist
Fluent in English and Spanish
administrative, streamline, Banking, budgets, budget, coach, contracts, client, clients, customer service, database, direction, Fluent in English, drawing, HR, leadership, MS Excel, Office, MS PowerPoint, MS Project, Windows 2000, MS Word, policies, prime, project planning, property management, speaker, quality, real estate, recruitment, repairs, Spanish, Time Management