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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Goal-oriented Project Manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. Motivated leader with strong communication, relationship/interpersonal skills and prioritization abilities. Areas of expertise include: Project Management, Leadership, Team Management, Business Analysis and Process Design, Facilitation, Software Development Life Cycle, and Higher Education. Adaptable and organized with a high stress tolerance, maintaining solid performance under pressure or opposition.
Skill Highlights
  • 14 year Technology Professional with over 8 years of Project Management experience, applying methodologies to information technology projects including ERP software development, web applications, data warehouse, cloud services and infrastructure
  • Proven ability to manage multiple complex projects simultaneously in a team environment. Maintaining effectiveness when experiencing major changes in work tasks, or the work environment, process and cultures
  • Solid understanding of the cultural differences between departments and organizations within Boise State University
  • Experience in vendor management; interviewing, onboarding, assigning and monitoring the work of consultants
  • Proven experience in providing excellent service to project stakeholders to achieve successful project outcomes
  • Strong leadership skills, with a demonstrated ability to work effectively with individuals of all levels across campus organizations
  • Demonstrated ability to develop, direct and supervise both project and organizational team members
  • Consistently looked to for guidance, advise, direction and recommendations on how to mitigate issues from co-workers, proving capabilities in problem solving, decision making and sound judgment
Education
Boise State University Boise, ID Expected in 1999 Bachelor of Arts : Psychology - GPA :
Certifications

Project Management Professional (PMP)

Core Accomplishments
Professional Experience
Boise State University - Project Manager/Business Analyst Manager
City, STATE, 05/2011 - Current
  • As a Project Manager I facilitate, manage and insure the success of assigned enterprise projects. I have overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project by following the OIT Project process and project management framework.
  • Utilize and contribute to the development of established project standards and procedures within the Project Management Office
  • Create and maintain project documentation ensuring methodology is adhered to
  • Develop and continually update detailed project plans and schedules, identifying other project dependencies and manage the effects on other related sub-projects
  • Work with business analysts and project sponsors in order to define/refine project scope
  • Work with resource managers to align resources to projects; assist with identifying which resources need to be procured outside of the organization
  • Analyze and prioritize risks, assessing potential impact to projects; create action plans for risk mitigation
  • Conduct daily stand up meetings with the project team and weekly management meetings with the project sponsors to understand and advise on progress, potential issues, obstacles, conflicts or challenges
  • Regularly collaborate with internal and external business experts, development teams, operations teams, project stakeholders and management teams to understand their business needs and expectations in order to help drive the success of the projects being worked on
  • Successfully implemented multi million dollar projects that have put the University in a better place to continue growth As the Manager of the Business Analysts, it is my responsibility to ensure my team is working with the business to understand their goals, objectives, processes and requirements.
  • Provide day to day management of the business analysts as they collaborate with IT and the project stakeholders to collect, clarify and translate business requirements into documentation and conceptual designs so solutions can be determined, developed and deployed
  • Recruit, hire, manage, provide encouragement, mentoring and training to team
  • Set priorities and balance workloads between team members to ensure needs are met and progress towards goals is made
  • Provide formal and informal evaluations
  • Address personnel issues as they arise and determine most effective method of resolution
  • Created standards, processes and procedures to be implemented for team for consistency
  • Identify resources required to implement projects that have cross organizational impact as well as propose and plan for how to implement the changes within the organization
  • Understand the technical requirements and risks for developing, deploying and supporting new products
  • Utilize critical thinking skills to proactively problem solve, including anticipation of issues, determination of solution or resolution and provide appropriate communication to impacted parties
  • Work with the Director of the Project Management Office to provide input into the development of standard processes and procedures, contributing ideas and suggestion, offering recommendations, implementing changes and supporting the overall direction
Skills

Business Analysis, Business Requirements, Clarify, Data Warehouse, Documentation, Employee Resource Group, Enterprise Resource Planning, Erp, Excellent Multitasker, Goal-oriented, Interviewing, Leadership Skills, Life Cycle, Mentoring, Million, Mitigation, New Products, Onboarding, Operations, Pmp, Problem Solving, Process Design, Progress, Project Documentation, Project Management, Project Manager, Project Plans, Satisfaction, Simultaneously, Software Development, Software Development Life Cycle, Solutions, Structured Software, Team Management, Technical Requirements, Training, Translate, Vendor Management

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Resume Overview

School Attended

  • Boise State University

Job Titles Held:

  • Project Manager/Business Analyst Manager

Degrees

  • Bachelor of Arts

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