Project Manager Business Analyst resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
I am a highly versatile and seasoned professional with a foundation in Mathematics and Computer Science with 17+ years of experience in Information Technology and 7+ years in Project Management. Throughout my career I have been recognized for my exceptional leadership and management skills and have demonstrated success in multiple business endeavors across different industries. My effective communication and leadership skills enabled me to build businesses and manage teams working in a collaborative manner. I recently completed a 4-year contract managing the implementation of a multi-year, cross-functional Business Intelligence solution (OBIA) at a top Life and Health insurance company. I am currently working on my PMP certification. To use my extensive project management and business analysis skills along with my technical proficiency to help organizations implement software solutions.
  • Project Management (7+ yrs)
  • Business Systems Analysis (10+ yrs)
  • Agile Methodology
  • Data Modelling
  • Data Warehouse, Business Intelligence
  • Oracle Business Intelligence Applications (OBIA),
  • MS Office Suite (Word, Excel, Powerpoint, Project, Visio)
  • MS Visual Studio Team Services
  • Peoplesoft (nVision, PS Query)
  • Oracle Business Intelligence Enterprise Edition (OBIEE) - ODI, RPD Admin, Config Manager, BI Answers
Project Manager/Business Analyst, 01/2018 to Current
Computer AidWilmington, NC,
Managing the design and implementation of a community portal website
Project Manager / Lead Business Intelligence Analyst, 03/2014 to 12/2017
Steak N Shake CoTampa, FL,
  • Planned and executed the implementation of OBIA Financials and Procurement modules
  • Developed and managed project scope
  • Identified tasks and resources necessary to create the project schedule
  • Secured and managed a project team that included both internal and external resources
  • Communicated project status, issues and risks, representing the PMO, to the Steering Committee through reporting, meetings and presentations
  • Set standards for project reporting and deliverables
  • Lead and participated in project team meetings
  • Facilitated requirements gathering sessions with client executives and key stakeholders to identify, analyze and document KPIs, business performance metrics and reporting requirements to support business objectives across multiple business areas
  • Produced a fit/gap analysis against the delivered dashboards and analyses for OBIA Procurement Spend and Financial Analytics modules.
  • Developed functional design specifications for customizations to ETL and Data Warehouse to support multi-segment group accounts, a ready to publish data function and automated sign reversal within OBIA
  • Identified and analyzed sources of data to support reporting requirements
  • Served as liaison between functional and technical resources to coordinate the development and testing of new reporting systems, including producing end user documentation and delivering training
  • Established and modified data governance processes and documentation for managing changes to the source system (PeopleSoft Trees, Chartfield attributes and Testing procedures)
  • AD-HOC BI Reporting and Dashboard development Designed and developed visual dashboards and analyses using OBIEE suite of tools (BI Answers, RPD, ODI) Built 13 Dashboards and over 40 analyses for GL, AP and Procurement and Spend Data Quality Assurance Created PSnVision reports and queries for data validation of the dashboards and analyses Created test scripts, scenarios and user acceptance testing templates Administered the RPD making modifications as required Debugged ETL code to resolve data issues discovered during validation Worked with users to resolve data issues related to business processes Upgrade Implementation Completed two upgrades from OBIA 9.6.4 to and from to Provided project management on the first upgrade and functional analysis and testing on the second upgrade Assessed data storage requirements for the data warehouse in DEV, QUAL and PROD environments producing a recommendation to executive management Configured OBIA using BI Configuration Manager and Functional Setup Manager Tools Provided input on coordination of testing during simultaneous upgrades of OBIA and PeopleSoft PeopleSoft Functional Analysis and Reporting Development Conducted sessions with the business users to gather reporting requirements for AFA and the Cameron Family office finance areas Analyzed the source system data and account structures to develop new and modify existing hierarchies (trees) to support the reporting requirements Designed and developed 50+ PSnVision reports for GAAP and Statutory financials, Procurement and Cameron Family Office financials.
  • Developed numerous PS Queries for GL, AP and Procurement modules.
President, General Contractor, Project Manager, 05/2006 to 02/2014
American International GroupAlbuquerque, NM,
  • Claire Property Development was part of the HomeVestor's franchise and focused on buying, renovating and reselling homes in the Orlando and surrounding area.
  • As the president and founder, I was responsible for all aspects of the business including hiring office staff and building a property acquisition team, creating marketing plans for the acquisition and sales of properties, negotiating all purchases and sales of properties, establishing project plans and budgets for each individual property, securing sub-contractor resources to complete renovations, managing all renovation projects, and establishing relationships with local real estate investors for wholesaling excess inventory.
  • I eventually sold the real estate investment business to a third party.
  • After the sale of Claire Property Development, I took on the role of general contractor and project manager on a multi-year construction project for a property in Orlando.
  • In this role I was responsible for managing and coordinating all aspects of the project including the architects, engineers, trades and working with the City of Orlando for permitting, zoning and variance applications.
  • Accomplishments: Created and executed the strategic and tactical plans for the acquisition and sale of residential properties in the Greater Orlando Area Recruited, hired and trained a team to support the execution of the plans, resulting in the purchase and sale of over 50 homes Sourced sub-contractor resources for renovation projects and managed all aspects of property renovation Marketed and negotiated the sale of the Real Estate Investment business to a third party Acted as General Contractor for the construction of a residential property, managing all relationship with multiple trades, permits, planning and zoning, architectural designs, engineering specifications and interior designers.
Owner / President, 01/1999 to 10/2005
Genesco IncChapel Hill, TN,
  • DirectBuy of Toronto Northwest was an independently owned business within the DirectBuy franchisee network.
  • DirectBuy provides members with the ability to purchase a wide variety of products directly from the manufacturer at significantly reduced prices.
  • After extensive research into the business model and potential, I applied for and was awarded the franchise rights for northwest Toronto and built the business into one of the top performers in the Canadian market before selling it to a partner when I relocated to the United States.
  • Accomplishments: Created business plan and coordinated financing for purchase of franchise rights for northwest Toronto region.
  • Project manager for the build out of 9,000 square feet of showroom and office space, including researching optimal geographic location, negotiating lease agreement, designing interior space and oversight of construction Designed hiring and training programs for all sales, service and administrative staff and personally interviewed and approved all hires Grew business to approximately 25 employees with over 2400 members, annual merchandises sales of over $5,000,000 and membership revenues of over $1.75 million Negotiated sale of franchise.
Co-Owner / President, 07/1995 to 10/1998
Ambrose ConsultingCity, STATE,
  • Claire Consulting was an international ERP and Data Warehousing implementation firm with offices in Canada, United States, Europe and Latin America.
  • I was responsible for the Data Architecture and Data Warehousing practice as well as all the back-office operations in support of the business.
  • Claire Consulting was acquired by KPMG Consulting in 1998 and in addition to leading the negotiations on terms and conditions, I was responsible for the integration of our operations and employees into the Canadian arm of KPMG Consulting.
  • Accomplishments: Created Data Warehousing integration methodology for PeopleSoft implementation practice Responsible for interviewing, hiring and managing all employees in the Data Architecture and Data Warehousing practice Project Manager and Solution Architect for integration of analytical reporting solutions for PeopleSoft projects at Claire Consulting clients, including Sears Canada and Canadian Tire Helped grow business to over 30 employees in 4 geographic areas (Canada, United States, Central America and Europe) and sales in excess of $4,000,000 annually Negotiated sale of Claire Consulting to KPMG Consulting Responsible for the integration of our Canadian employees and operations into the Toronto office of KPMG Consulting.
Manager, 07/1991 to 06/1995
Kraft General Foods CanadaCity, STATE,
  • Data Architecture & Administration Kraft General Foods Canada Inc.
  • now Kraft Canada Inc.) is a subsidiary of the Kraft Heinz company and produces and markets foods and beverages in Canada.
  • I was responsible for the Data Architecture and Administration Department which was tasked with developing and implementing the Information Resource Management strategy across all development and implementation projects.
  • Accomplishments: Managed a team of data and database analysts Developed and implemented the Information Resource Management strategy within Kraft Canada Championed the use of IRM concepts within all software development and implementation projects, including coordination with efforts driven through US Operations Managed team of Business Intelligence analysts, including responsibility for mentoring team members to ensure we developed the capabilities to support the IRM strategic goals Budget responsibility for Data Architecture and Administration department Responsible for QA of Data Design for all software development/implementation projects, including software selection process for CRM solution Facilitated data gathering and analysis sessions with users.
Senior Data Architect Senior Programmer Analyst, 07/1988 to 06/1991
Canadian Tire CorporationCity, STATE,
  • Canadian Tire Corporation is one of Canada's largest retailers and provides a range of products and services through a portfolio of retail banners, including general merchandise, automotive parts and petroleum sales.
  • I was responsible for the data analysis and design for multiple internal projects and worked with an external consulting organization to introduce the concepts of Information Resource Management to the company.
  • Accomplishments: Lead data analysis and requirements gathering sessions to develop data models for several projects including an automotive information management system Worked with Database Analysts to transform data models into database structures Worked with consultants to implement an IRM strategy within the Petroleum and Retail divisions Developed and modified software to support Petroleum division applications based on the AS400 using RPGIII.
Senior Programmer Analyst, 07/1987 to 06/1988
Canadian FreightwaysCity, STATE,
  • Canadian Freightways provides transportation solutions to customers in Western Canada and North America.
  • I was responsible for maintaining and enhancing a number of their operational systems Maintained and enhanced existing financial management and transportation systems using RPGIII.
  • Met with users to determine requirements.
  • Developed and maintained user documentation.
Programmer Analyst, 07/1986 to 06/1987
Allen BradleyCity, STATE,
  • Allen Bradley manufactures industrial controls, programmable logic controllers and other automation products I was responsible for maintaining and enhancing a number of their operational systems Maintained and enhanced existing sales and financial management systems using RPGIII.
  • Met with users to determine requirements.
  • Developed and maintained user documentation.
Education and Training
Bachelor of Mathematics: Computer Science, Expected in 05/1986
University of Waterloo - Waterloo, ON
Computer Science
Activities and Honors
Application has been accepted by PMI and I am preparing to write the exam
Business Analyst, Business Intelligence, business plan, business processes, Business Systems Analysis, Config, data analysis, Data Modelling, data validation, data warehouse, Data Warehousing, Financial Management, financial reporting requirements, mentoring, Oracle, PeopleSoft, permitting, Procurement, renovation, renovations, sales, software development, user documentation, training programs, validation, MS Visual Studio

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Waterloo

Job Titles Held:

  • Project Manager/Business Analyst
  • Project Manager / Lead Business Intelligence Analyst
  • President, General Contractor, Project Manager
  • Owner / President
  • Co-Owner / President
  • Manager
  • Senior Data Architect Senior Programmer Analyst
  • Senior Programmer Analyst
  • Programmer Analyst


  • Bachelor of Mathematics

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: