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Project Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Possess 20 years of successful experience in food operation, restaurant management, food safety, food quality assurance and conducts Asset Protection audits. Ensuring the quality and safety of all food served to guests by developing and implementing company-approved food safety and quality assurance programs. Proactively identifies non-compliances on the part of HACCP procedures, Food Safety Auditing, regulatory requirement, and ensures corrective actions are immediately implemented to correct deficiencies. Reduced restaurant closure by Health Department drastically throughout all 250 stores in last 5 years, prevented in loss of customers & sales, loss of reputation, negative media exposure, lawsuits and legal fees. etc. Manages performance data and written action report for 250 restaurants to resolve all issues in a timely manner. Conducted food safety workshops to train staff and managers in accordance to Health Department regulation. Familiar with requirements & regulations from Health Dept., Labor Dept. & Fire Dept. in dealing with violations.
Highlights

  • Restaurant management
  • Hiring and training
  • Supervisory skills
  • Written and oral communication skills

  • Customer-oriented
  • Skillful kitchen staff trainer
  • Food handling knowledge
  • Uses proper sanitation practices
Accomplishments
* Reduced restaurant closure by Health Department drastically throughout all 250 stores in last 5 years, prevented in loss of customers & sales, loss of reputation, negative media exposure, lawsuits and legal fees…etc.
Increased company profitability by implementing a Hands-on Training & Preventive Maintenance Program over 5 years. Saved over $1 M+ in repair & equipment replacement cost in 2014. 
* Conducted Workshop of Food Safety issues, Food Protection, Garbage & Solid Waste Disposal, Insect and Rodent Control in all regions (only corp owned stores of 180 managers) which resulted no shut downs in 2014.
* Successfully opened WaBa Grill in Cal State Fullerton on Commonwealth/Chapman on 4/6/2O15. Opened 2nd WaBa Grill in West Covina at Azusa/Amar on 6/29/2O15.
Experience
08/2014 to 08/2015
Project Manager Ferguson Fredericksburg, VA,

  • interviewed and hired contractors that were bonded, licensed insured and approved by Franchise Corp. and Franchisee to build new restaurants.
  • Ensures completion of required approval processes, including government agencies, developers, and landlords.
  • Reward contract, construction groundbreaking and site visits throughout entire construction until final inspections.
  • Supervised construction activities at the job sites; maintains project schedules, tracks regulatory approval processes, and oversees project costs until grand opening.
02/2003 to 05/2014
QSC Manager Kroger Longmont, CO, Canada
  • Traveled over 60% to 250 restaurants throughout 38 states in US to oversee Q-quality, S-service, C-cleanliness.
  • Oversaw food safety, HACCP compliance & Regulatory Requirements from the local health department throughout US, and improved closures by Health Dept from over a dozen in 2004 down to zero in 2014 under my watch.
  • Experienced in implementing a Preventive Maintenance Program for all refrigerated units, rooftop HVAC, major equipment & smallware to cut operation expenses over 1 M+ in 2014.
  • Provided adequate support & thorough inspection during newly constructed & newly renovated stores before sign-off, according to Scope of Work.
07/1998 to 02/2003
Owner Chenega Corporation Saint Marys, PA,
  • Owned and operated 2 Chinese restaurants.
11/1996 to 07/1998
General Manager Tempur Sealy International, Inc San Marcos, Carolina,
  • Reported to the Area Manager of Operations, responsible for hiring, training and supervising a staff of 15 crew and managed a $2M restaurant.
  • Ensured restaurant presentation, food quality, food preparation, and customer service were within the scope of company standards.
  • Completed all testing including kitchen skills evaluation, and Servsafe certification course presented by the National Restaurant Association.
  • A certified management trainer.
1996 to 11/1996
Store Manager All Day Kitchens San Diego, CA,
  • Reported to the District Manager, responsible for hiring, training and supervising a staff of 35-40 associates & asst managers, and operating a $5 M store.
  • Ensure store presentation is consistent with company standards and set clear goals and expectations for associates and assistant managers.
  • Delegate responsibilities and corresponding tasks to Dept Managers.
  • Demonstrate strong communication and interpersonal skills, and operate as a team member.
1989 to 1996
District Manager National Dollar Stores, LTD City, STATE,
  • Reported to the Operation Director, primary responsibility was the supervision of 19 department stores throughout CA, HI and TX.
  • Oversee a total of $50+ M sales volume.
  • Supervision involved all aspects of Operation Expense Control, Merchandise Turnover Rate, Planning Dollar Purchase, Public Relations, Management Training Program, Goal Setting, and Opening New Stores.
Certifications
Expected in 1978
Bachelor of Science: Electrical Engineering
California State University - Los Angeles, CA
GPA:
Electrical Engineering
Expected in 2014
: Certified Professional Food Manager
American National Standards Institute - Los Angeles, CA
GPA:
Expected in 2014
: Food Safety and Sanitation
American National Standards Institute - Los Angeles, CA
GPA:
Expected in 2014
: California Food Handler Training Certification
American National Standards Institute - Los Angeles, CA
GPA:
Languages
Bilingual English and Chinese (fluent speaking, writing, reading).
Skills
Food Safety, HACCP compliances, HVAC inspection, Preventive Maintenance in all refrigeration units, & Management Training.

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Resume Overview

School Attended
  • California State University
  • American National Standards Institute
  • American National Standards Institute
  • American National Standards Institute
Job Titles Held:
  • Project Manager
  • QSC Manager
  • Owner
  • General Manager
  • Store Manager
  • District Manager
Degrees
  • Bachelor of Science

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