I am a results-focused project management professional offering over 15 years of progressive leadership experience. I am hardworking, capable and bring to my work a restless energy channeled toward constant improvement of personal skills, team collaboration, organizational processes and team success.
Cross-functional team management
Complex problem solving
08/2015 to Current
Project ManagerCommittee for Children － Seattle, Washington
Managed multiple projects at once, including iterative research projects, large curriculum development project and year-long professional development event.
Managed multiple project budgets ranging from short $20,000 projects to $4.5 million multi-year project.
Defined project deliverables and monitored status of tasks.
Collaborated with cross-functional teams to draft project schedules and plans.
Delivered status reports to stakeholders for budgeting and planning purposes.
Drafted action plans and led meetings with leadership team to review project status and proposed changes.
Developed slideshows and other forms of media to present project progress to the executive team.
09/2014 to 08/2015
Interim Director of Client RelationsCommittee for Children － Seattle, Washinton
Served as a integral part of the executive team representing the Client Relations department.
Provided interim oversight and leadership of all client relations activities, including sales campaigns, product pricing and sales strategy, customer service, and customer data analysis.
Managed, motivated, and led staff responsible for these activities
08/2011 to 08/2015
Client Relations ManagerCommittee for Children － Seattle, Washington
Led all organizational sales activities for the U.S. and Canadian market.
Managed team of 8 client relations professionals.
Surpassed annual revenue goals for four consecutive years.
Developed department's incentive performance plan which motivated staff and resulted in an increase in sales year over year.
Directed strategic sales and marketing initiatives to achieve monthly sales goals.
Developed annual sales departmental goals and objectives to align with marketing and sales strategy.
Evaluated new markets and market trends to target opportunities for organizational sales growth.
Provided ongoing client support, consultation and training.
Ongoing collaboration with local and national partners to promote Committee for Children's programs, services and mission.
Managed multi-million dollar sales budget
Managed department budgets.
11/2007 to 08/2011
Regional Outreach ManagerCommittee for Children － Seattle, Washington
Oversaw client development in 11 US States and parts of Canada.
Developed and executed business sales strategies.
Directed cross departmental initiatives to ensure customer satisfaction.
Provided ongoing implementation and sustainability support.
Created and delivered customized onsite workshops and presentations to support districts and schools with their long term implementation and sustainability.
Developed and provided online meetings and seminars.
Participated in conferences and events to build strategic alliances, promote client awareness and enhance the awareness of Committee for Children's programs and services.
02/2007 to 02/2008
Contract TrainerSnohomish County Human Services － Everett, Washington
Coordinated and provided Meth 360 educational trainings to Snohomish County organizations; part of a national public awareness campaign through Partnership for a Drug Free America.
Coordinated training services and serve as liaison between community groups and Snohomish County Human Services.
Marketed the Meth 360 pilot program to countywide agencies and individuals.
Served as a member of the Meth Action Team for Snohomish County.
09/2006 to 11/2007
Program ManagerTalaris Research Institute － Seattle, Washington
Oversaw national Parenting Counts Outreach Grant to local PBS media affiliates.
Provided technical assistance for Parenting Counts program to PBS Outreach Coordinators.
Ensured proper implementation and program fidelity through evaluation and oversight.
Coordinated national training events for PBS grantees and their partners.
Provided trainings and workshops on Early Childhood Education topics such as parent-child relationships, brain development, attachment and social and emotional development.
Coordinated event logistics for the annual Corporation for National Broadcasting Conference.
Managed monthly newsletter including collecting and writing copy.
09/2003 to 09/2006
Community Outreach DirectorSnohomish County Federated Health and Safety Network － Everett, Washington
Managed team of 4 staff members.
Managed 4 coalitions consisting of community, school and youth serving organizations.
Addressed program and policy issues, developed best practices and implemented program delivery.
Collaborated with coalitions to develop strategic plans and implement projects for positive youth and family development.
Promoted importance of prevention strategies to schools, youth serving organizations, communities and policy makers.
Facilitated community building, strategic planning and community partnership development between businesses and organizations to reduce duplication in services and maximize efforts.
Led presentations aimed at developing comprehensive programs to meet community prevention needs.
Coordinated local coalitions in fund development, including grant writing, management and monitoring.
Coordinated and implemented cutting edge prevention training
Oversaw planning and implementation of County wide Kids' Futures event.
Wrote, received and coordinated multiple Local and Federal Grants.
07/2000 to 09/2003
Community Outreach CoordinatorSnohomish County Federated Health and Safety Network － Everett, Washington
Recruited, trained and supervised four AmeriCorps*VISTA members.
Worked with community groups in developing and monitoring effective prevention programs.
Collaborated with community groups to develop and implement two-year strategic plans.
Oversaw community groups in developing and monitoring projects and project outcomes.
Managed project budgets and fund development for community. groups.
Coordinated County-wide Kids' Futures Event.
Coordinated and facilitated monthly coalition meetings.
Recruited and supervised community volunteers to create projects. that address youth issues.
Coordinated the planning and implementation of community projects and events.
Managing budget for community projects, including fund development.
Wrote and received a Community Outreach Grant and a United Way Emergency Grant.
Project Management CertificationUniversity of Washington － Seattle, Washington
Master of Business Administration (MBA)University of Phoenix － Seattle, WashingtonBusiness Administration
Bachelor of Arts: Mass Communication and JournalismSeattle University － Seattle, WashingtonPublic Relations
Problem Solving Skills
Microsoft Office Suite: Word, Excel, Project, OneNote, Publisher, PowerPoint
Sales Software: Sales Logix/ InFor CRM
Member of Project Management Institute
Former Board Member, Powerful Partners
Former Board Member, Snohomish Co Health and Safety Network
Additional Training and Certifications
The Complete Agile Project Manager, Project Management Institute (PMI)
Substance Abuse Prevention Specialist Training and Training of Trainers
Western CAPT Healthy Youth Survey Training, RMC Research Corporation
Communities That Care® community building model, Channing Bete
Company & Social Development Research Group Seven Step Prevention Planning Process
Western CAPT Project Northland Substance Abuse Prevention Curriculum
Hazelden Community Anti-Drug Coalitions of America Conference, CADCA Institute.