project manager resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
To obtain a challenging and rewarding position with opportunity for further promotion within the company.

Microsoft Office, Excel, QuickBooks, Microsoft PowerPoint, FoxPro database, AS 400 ordering system, Lawson order system, 10 Hours OSHA class, Florida Notary, Apple computer system


Successfully collect over $500,000 in last the 4 months

Continuous great customer service

Learned a new computer system

Project Manager, 2015 -
Mastec Inc. Bakersfield, CA,

* Measure and estimate jobs, Order material for jobs, job costing, handle all permit issues

* Start new starts with worker and bobcat company, walk complete jobs with homeowner, hand all repairs.

Office Manager, 06/2013 - 09/2014
Real Broker Atlanta, GA,

* Bookkeeping, bank reconciliation, posting payments, invoicing, bid packages to sub-contractors, handling company insurance, maintain all files on insurance for sub-contractors, permitting, putting old permits, scanning files for digital storage,

* Handle all insurance for company, payroll, maintaining all files both hard copies and digital, researching properties on PAPA and thought the building departments.

* Daily general office duties, deposits, updating files. Permits, handling all human Resource issues, customer service, purchasing all material for jobs, handling all office issues

Customer Service, 06/2012 - 06/2013
Safelite Autoglass Latham, NY,
  • General office duties, maintaining daily reports for upper management, conduction quarterly inventory, placed order for cash customers, and account customers, placed purchase orders from supplies for specialty products
  • Assisting in dispatch, assigning hauler for deliveries, allocating product to orders that need to be ship, verifying self-billing register, processing all orders for wall products
Manager, 02/2009 - 04/2011
Capital One West Hempstead, NY,
  • Verify eligibility though the Medicare system for new clients, eligibility verification thru doctor's office, convert client from other mail order company to our company
  • Train new representatives for out bound sales call, creating a training system, Managing 15 to 20 call center reps, provide a positive role model for team and maintain all reports required
Customer Service/ Collection Rep, 04/2011 - 08/2011
Department Of Administrative Services, State Of Ohio Summit County, OH,
  • General office duties, sorting mailing, handled all aspect of permits
  • Issuing work orders for tech, scheduling service calls, invoicing all payable work orders
  • Handling all aspect of collection
Office Manager/Collection Manager for Florida, 01/2008 - 09/2008
Atlas World Group, Inc. Evansville, IN,

* General office duties, created new spreadsheets for scheduling and billing completed all color out selections for builder projects, handled all aspects work orders for billing, correct billing problems, collect all open invoices and making bank deposits

* Maintain, verify and fax all billing to the New York office for invoicing, creating and maintaining templates for billing use. Requesting additional money for work completed out side the scope of work, entering all extra work requests for payment.

* Fulfill all aspects of customer service, schedule all service requests, place all material orders for the WPB office, submitting all permit request and handling any issue with permitting, maintain inventory for office, worked closely with the collection department to lower the accounts receivable for Florida, maintained the relationship with all builders and retail customers

Logistics/Service Follow up Coordinator, 05/2007 - 2008
Newco Warranty Services City, STATE,

* Enter, update and maintain all logistics moves, verified correct serial number and model numbers were deliver to location, updating and maintain all move requests for multiple locations, adjusting agent and client quotes

* Contact agent for scheduled date for logistic moves and service requests, answer phones, filing, corrected any issues with serial numbers, verified inventory at agent locations

Administrative Assistant, 09/2006 - 05/2007
Parkland Development Corp City, STATE,

* General Office duties, coordinating all out going FedEx shipments.

* Coordinated all travel arrangements, process all bills,

* Perform market research, created market data spreadsheets, analyzed and tracked budgets, prepared all investor books for the EVP, and prepared bid packages for new projects.

Customer Service Manager, 04/2005 - 09/2005
Jim Hogan Homes City, STATE,

* Created customer service department, general office duties

* Created filing systems for customer repair tracking, created walk thru procedures for new homeowners, created work orders for sub contractor, worked with owner to create sub contractor contracts and scopes of work * Working with field managers on performing walk thru with homeowners,

Sr. Construction Coordinator, 11/2003 - 04/2005
Town And Country Homes City, STATE,

* Trained all new Construction Coordinator's, schedule and maintain all county inspection for Palm Beach Plantation job site

* Maintained all C.O paperwork for county, resolving all inspection items, scheduling, maintaining and sometimes performing Pre-Closing Orientation with new homeowners, assisting in scheduling closing, helping customer service with on site warranty issues

* Maintained all house files and computer files, ordering office supplies, answering phones, maintaining general site and office safety, handling all expense reports and all check request, updating reports for the Director of Construction and V.P Construction

* Maintained and reconciled all EWO's for Town and Country Homes, entering and maintaining all EWO's for Palm Beach Plantation.

* Maintained daily site communication and activities

Diploma: , Expected in 1995
Piper High School - Sunrise, Fl
Status - 1991 - 1995 Piper High School Sunrise, Fl Diploma
Associate of Arts: Business Management , Expected in 2007
Palm Beach State College - Lake Worth, Fl
Status -

2004 to 2007 Palm Beach State College Lake Worth, Fl Associates of Science in Construction Management

Associates: Art for a Bachelor, Education, Expected in
Palm Beach State College - Lake Worth, Fl
Status - 2013 to Present Palm Beach State College Lake Worth, Fl Associates in Art for a Bachelor's in Education and Business Management

Customer Service, Receptionist, Retail Sales, General Office, General Office Duties, Construction Management, Scheduling, Business Management, Inventory, Invoicing, Clients, Medicare, Sales, Sales Call, Training, Office Manager, Permitting, Billing, Answering, Answering Phones, Closing, Inspection, Office Supplies, Ordering, Warranty, Bank Reconciliation, Bookkeeping, Buying/procurement, Payments, Payroll, Posting, Purchasing, Reconciliation, Scanning, Filing, And Account, Cash, Dispatch, Purchase Orders, Collection, Accounts Receivable, Credit, Invoices, Retail, Retail Marketing, The Accounts, Answer Phones, Logistics, Administrative Assistant, Arrangements, Budgets, Fedex, Market Research, Travel Arrangements, Class, Comprehensive Large Array Data Stewardship System, Database, Excel, Foxpro, Lawson, Microsoft Office, Microsoft Powerpoint, Ms Office, Powerpoint, Quickbooks, Contracts, Customer Service Manager, Service Department, Aspect, Sorting

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Resume Overview

School Attended

  • Piper High School
  • Palm Beach State College
  • Palm Beach State College

Job Titles Held:

  • Project Manager
  • Office Manager
  • Customer Service
  • Manager
  • Customer Service/ Collection Rep
  • Office Manager/Collection Manager for Florida
  • Logistics/Service Follow up Coordinator
  • Administrative Assistant
  • Customer Service Manager
  • Sr. Construction Coordinator


  • Diploma
  • Associate of Arts
  • Associates

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