My name is Jessica Claire, an independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels. Energetic team leader, able to communicate effectively with people of all ages and backgrounds, to work collaboratively to resolve problems, and to motivate team members to achieve personal and organizational objectives. Great proficiency in communication skills while putting into practice the company's standards for excellent customer service. Strong attention to details. Responsible and reliable. Excellent problem solver. Critical thinker. Great communication skills. Self-motivated. Work extremely well with others.
Skills
Commercial Hazardous Materials Endorsement on my CDL
Asbestos Contractor/Supervisor Certified
Lead Related Construction Certificate
Blood Borne Pathogens Certified
Project scope
Risk management
Safety protocol
Schedule management
Staff training and motivation
Client relations
Data review
Productivity improvement
Experience
Project Manager, 01/2019 to Current Mears Group – San Ramon, CA,
Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving payments.
Utilized project schematics, drawings and specifications to complete detailed and highly accurate scope of work.
Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors.
Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
Coordinated extensive planning required for complex contracts, including development of project milestones and budget.
Brought projects in on-time and in accordance with budget and quality standards.
Managed inspection activities and reports for program work with insurance carriers.
Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
Coordinate activities, updating team members and managing inquiries and services.
Studied existing procedures and policies to offer optimal leadership to employes and operation team members.
Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and completion deadlines on or before schedule.
Maintained vital business function throughout unexpected events and managed disaster recovery.
Restoration Supervisor, 02/2018 to 01/2019 Interstate Restoration – Jacksonville, FL,
Reviewed employee performance on a daily basis and delivered constructive feedback to improve weaknesses.
Generated reports to assess performance and make adjustments. As i assisted the Project Manager.
Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Led team of 3-15 individuals while working in varies floor levels of damaged apartment complexes, senior homes, and other large loss buildings.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Extended existing customer relationships through extensive communication.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Lead Environmental and Water Damage Technician, 04/2016 to 01/2018 Ideal Restoration Inc. – City, STATE, USA
As an Ideal employee I have performed and executed many restorative and abatement jobs.
Completed indoor and outdoor residential, commercial, and industrial construction projects.
From doing full demolition to doing final extensive and thorough cleans.
I have built and disassembled scaffolds, mentor junior team members, providing guidance on proper techniques and safety.
Continually cleaned work areas and equipment.
Transported materials, tools and machines to installation sites.
Assisted large crews in erecting, repairing and the wrecking of buildings.
Responded to emergency callbacks and provided onsite support.
Accurately provided status information on project progress to the project manager.
Properly maintained all onsite equipment and vehicles.
Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
Provided restoration services for structures that have been damaged by fire, mold, water, and weather disasters.
Stone Care Technician, 01/2015 to 03/2016 Fox Marble And Granite – City, STATE,
As a stone technician my duties were to restore the stone from etchings, cracks, and any visible stains.
Used grouting trowels to apply grout between joints of bricks and tile flooring.
Installed, repaired and rebuilt damaged tile, brick, and stone surfaces.
Mixed mortar, plaster, and grout according to standard formulas.
Calibrated equipment for optimal use and to obtain accurate diagnostic results.
Inventoried supplies, picked necessary materials and delivered accurate items.
Education and Training
High School Diploma: , Expected in 06/2013 Livingston High - Livingston, CA, GPA:
Activities and Honors
Certifications
Asbestos Contractor/Supervisor Certified
Lead Related Construction Certificate
Blood Borne Pathogens Certified
OSHA 10
CPR, AED, and First Aid Certified
Water Damage Restorative Drying Certificate
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