project manager associate resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Dedicated Project Manager successful at work flow planning and staff retention strategies. Boosts productivity through innovative management and mentorship.

Education and Training
Bachelor of Science: Health Care Management , Expected in
Metro State College of Denver - Denver, CO
Status -

Health Care Management Minor in Holistic Health.

Successfully completed CAPM - Certified Associate in Project Management: , Expected in January 2015
Denver Learning Institute - Denver, CO
Status -
Skill Highlights
  • Computer proficient in all Windows and Excel applications
  • Proficient in Prime Suite, Greenway systems
  • Proficient in IMT (InnovAge Member Tracking)
  • Proficient in JIVA, Zeomega
  • Thrive in high pressure conditions while maintaining a level head
  • Strong written and oral communication skills
  • Effective at problem solving and task management
  • Knowledge in medical terminology
  • Self starter with strong project planning skills
  • Skilled in identifying and recommending problem resolution.
Professional Experience
Project Manager Associate, 11/2014 - Current
Aaa Northern California, Nevada & Utah Kalispell, MT,
  • Assembled project teams, established authority as project manager, gained consensus, and developed a clear understanding of the project scopes, objectives, mandates, timeframe, budget and other project requirements.
  • Recorded customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirements gathering techniques (e.g., planning sessions, brainstorming, focus groups) and create project artifacts.
  • Managed changes to project scope, schedule and costs using appropriate verification techniques so as to keep the project plan accurate and reflective of authorized project changes.
  • Managed all project risk levels, develop appropriate contingency plans and pro-actively identify changes to eliminate future occurrences.
  • Implemented the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project.
  • Organized, managed and direct project team tasks to assure proper application of PMO standards, tools and methodologies in project work.
  • Create and maintain a current and complete project plan, and all other project documents and artifacts in the enterprise document management system.
  • Engage and effectively communicate with project stakeholders in a timely manner.
  • Effectively manage employed and contracted project resources.
  • Hold regular status meetings with the project team.
  • Created agenda and conducted meeting in an effective and efficient manner.
  • Assisted in configuring and executing software for the business.
EMR Continuity Manger, 01/2010 - 11/2014
Ciox Cocoa, FL,
  • Worked with third party contractor to standardize workflows within MPI and EMR system
  • Facilitate Health Information Management (HIM) Cross Sites and EMR Committee Meeting
  • Provide bi-monthly trainings following New Hire training to new and existing employees
  • Monitor the EMR by performing audits within the system to ensure compliance of workflows by front end users
  • Primary contact for EMR for CMS audits Assist in generating CMS requested reports on participants
  • Worked with Quality, Interdisciplinary Team and Medical Directors to create templates within InnovAge Greater Colorado Pace (IGCP) and InnovAge Greater New Mexico Pace (IGNMP) EMR
  • Project Manager and System Developer for IMT (InnovAge Member Tracking)
  • Worked closely with Project Manager, Software Developers and System Engineers to provide deliverables to NetDot Orange (NDO) Trained on IMT, provided follow up training and modules for training for Lowry and IGCP Audit and tested IMT for front end users and reported problems on patch releases to NDO Audit Reports between IGCP Master Patient Index (MPI); Participant Tracking System (PTS) and IMT Weekly meetings with NDO regarding Enhancements for next releases.
  • Carefully selected, developed and retained qualified staff, as well as trained 6 new staff annually.
Health Information Supervisor, 10/2008 - 01/2010
InnovAge City, STATE,
  • Responsible for the oversight of the Health Information Department including supervision of the Medical Records Technician(s) and ensuring a smooth-running function
  • Monitored and audited medical records and processes to ensure compliance with all applicable regulations, policies and procedures
  • Served as integral part of leadership team, representing issues and concerns of the Health Information Department
  • Scheduled Health Information staff, including self, to attend morning meetings on a rotating basis to do meeting notes, nursing home review for census and I & A
  • Maintained and monitored the schedule for assessment and reassessment for participants and schedules I & A.
  • Ensures that assessment I & A's are scheduled at least every six months for all participants.
  • Records census and compiles monthly census and reports Serves as center liaison between Health Information Department and corporate I/T department related to electronic health record implementation (EHR)
  • Worked directly with Center Directors on Level Of Care trending

Exceptional oral and written skills, Ability to effectively manage multiple projects while communicating and organizing deliverables from stakeholders. Knowledge in configuration of software and technical support for software implemented within the company. Proficient in Windows programs including Microsoft Project. Knowledge and confident in EMR and MPI software.

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Resume Overview

School Attended

  • Metro State College of Denver
  • Denver Learning Institute

Job Titles Held:

  • Project Manager Associate
  • EMR Continuity Manger
  • Health Information Supervisor


  • Bachelor of Science
  • Successfully completed CAPM - Certified Associate in Project Management

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