Project Manager/Agile Scrum Master Resume Example
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PROJECT MANAGER/AGILE SCRUM MASTER
Professional Summary
- Over Twelve years of experience leading high level projects (ranging from $2M to $7M) for companies, including Google, Kohls,NetSpend, and Vodafone (IBM).
- Extensive background in strategic planning and execution of complex initiatives, including close collaboration with executives, internal teams, vendors, and contractors. Natural leader that builds and guides cohesive teams, providing the motivation and direction to drive excellence
- Project Management Lifecycle competencies include talent recruitment/hiring; onshore and offshore team leadership, Agile and Scrum methodologies, program planning and implementation, executive and stakeholder relationships, configuration and Release Management, continuous integration and development, enterprise-level solutions, change management and risk mitigation
- My past IT experience includes technical expertise in system, QA Management, QA automation, Database testing, Chatbot development, mobile application testing and data center migration projects
- Proven experience in taking on new initiatives as well as turning around stalled and under-performing projects
- Skilled in aligning teams, processes, and technologies to achieve exceptional results for challenging programs
- Strong combination of an expert technical background with excellent business acumen, team management and team leadership
Education
Bachelor of Engineering: EngineeringJawaharlal Nehru National College Of Engineering-City
Certifications
- Scrum Master Certified (SMC)
- Scrum Fundamentals Certified (SFC)
- Agile Meets Design Thinking
- Oracle9i Database: Fundamentals II
- Oracle9i Database: PLSQL
Accomplishments
Awards and Recognitions:
- IBM's “Bravo” Award of excellence for improving the testing team's quality of delivery for team VODAFONE Italy
- NetSpend's “Above and Beyond” Award for excellence of Quality work
- Global Logic's “ Team Energizer ” award
Skills
SDLC : Waterfall and Agile (Scrum) Tools and Technology : Dialogflow, Rational Test Real Time, QTP, Selenium IDE, Selenium WebDriver, SoapUI 4.0, Monkey Talk, Fiddler, Charles Proxy, Postman, Cider, Splunk Programming Languages: Java, C, Shell Scripts, Perl, XML, Visual Basic scripts, Python, HTML5, CSS3, Java script, PL/SQL Cloud Technology: AWS, Google Cloud/IBM Cloud (SAAS, PAAS) | Other Tools: TOAD, Rational Portfolio Manager, Mercury Quality VMware, SharePoint 2013, SharePoint 2010, ITSM, ServiceNow, MS Office, MS Project, MS Visio, Clear Quest, JIRA, Buganizer |
Work History
Project Manager/Agile Scrum Master07/2018 to Current
Deluxe Corporation – West Virginia , MN
Deluxe Corporation – West Virginia , MN
- Managing multiple programs, projects and releases for Google team.
- Assisting with and collaboration with globally distributed team members on by weekly release, automation and manual testing.
- Involved in planning, grooming and allocating QA resource for bi weekly release.
- Creating task in test tracker tool for every iteration, bug triage and updating product backlog in every cycle of regression iteration.
- Design and implementation of chatbots protos using the tool Dialogflow ,the natural language understanding platform.
- Review and QA for Dialogueflow tool development.
- Developed Dialogflow agent for Google IO 2019 [HULU]
- Reviews and recommendation for chatbots for Google partners Managing and deployment of Chatbots in GCP Client interaction for requirements Collaborate with Product Marketing and Product Management teams in development of technical sales/partner support materials.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
QA Manager 09/2014 to 12/2017
Eresearchtechnology, Inc. – Portland , OR
Eresearchtechnology, Inc. – Portland , OR
- Managing multiple projects and releases for Kohl's Mobile Platform QA team. Using Agile methodology and working with multiple teams which include Leadership, Business, Product, Engineering, DevOps, Cross Function, 3rd party teams, Performance, Production Support and Change management team to make successful program go live in production within defined timeline.
- Heavy lifting of cloud and database migration from IBM MFP to Google Cloud (GCP) platform. Regression testing on multiple GCP database version (Fire Store/ datastore/ Spanner) to finalize the product requirement for Kohl's wallet migration.
- Managed and involved in Building API test automation framework from scratch and integrated with production deployment cycle collaborating with DevOps team in Agile environment.
- Lead and managed Globally distributed Mobile First Platform Automation team for Kohl's Mobile Application.
- Improved product quality, reliability and supportability which increased customer satisfaction.
- Interacting with UI and Product Management teams in development of technical partner support and design Collaborate with Product Management and Product Marketing teams in various activities such as product positioning and creation of proof points (demo) Create technical collateral for field and partner use.
Front End QA10/2013 to 09/2014
NetSpend Via Astir IT Solutions – City , STATE
NetSpend Via Astir IT Solutions – City , STATE
- NetSpend provides processing and marketing services for private and proprietary MasterCard and Visa prepaid debit cards.
- User Experience Mobile App testing for netSpend mobile app which won Best Bank Mobile Application, Best Financial Services Mobile Application for year 2014.
- Responsibilities: Review functional or business requirement documents and use cases.
- Validate solution, whether it is fits purpose and supports complete end-to-end client business process.
- Defect tracking and documentation was done using JIRA and Confluence.
- And review of defects with business users as well as technical team.
- Streamlined the QA process in User Experience Mobile app team.
Sr Test Specialist 07/2006 to 02/2013
IBM – City , STATE, India
IBM – City , STATE, India
- Implemented quality assurance and control methodologies to ensure compliance with QA standards and customer specifications
- Test coverage matrix, test plan reviews and test case implementation.
- System testing, Integration testing and End-to-End testing.
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Resume Overview
School Attended
- Jawaharlal Nehru National College Of Engineering
Job Titles Held:
- Project Manager/Agile Scrum Master
- QA Manager
- Front End QA
- Sr Test Specialist
Degrees
- Bachelor of Engineering : Engineering
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