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Project Manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated Project Manager successful at work flow planning and staff retention strategies. Boosts productivity through innovative management and mentorship. High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Innovative project manager bringing 8 years of success in directing new product launches, managing various contracts, instituting cost and schedule controls and establishing best practices. Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with a talent for leading example and inspiring peak performance. Personable [project manager] successful at building strong professional relationships. Able to manage large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator successful at bringing out the best in team members.

Skills
  • Performance improvements
  • Workforce training
  • Budgeting and forecasting
  • Work flow planning
  • Dedicated and hardworking
  • Attention to detail
  • Trustworthy and dependable
  • Cost reduction and containment
  • Project development and lifecycle
  • Staff training and mentoring
  • Staff retention
  • Customer relations specialist
  • Client rapport
  • Cost control
  • Schedule management
  • Microsoft Office Suite expert
  • Client relations
  • Document management
  • Project management
Experience
06/1998 to 06/2019
Project Manager Us Government Other Agencies And Independent Organizations Aurora, CO,
  • Oversaw labor and crew management, project milestone completion and quality of work performed.
  • Mitigated production issue risks by identifying potential problems and taking effective action.
  • Delivered updates and managed inquiries for delivery of quality products and services.
  • Managed up to 3 team professionals and outside contractors and vendors.
  • Trained and coached key team members on production techniques to establish expectations and comply with quality guidelines.
  • Outlined work plans, assessed resources and determined timelines for projects.
  • Monitored installation and finish tasks performed by 6 employees during remodel, redesign and renovation process to maintain accuracy and efficiency.
  • Oversaw adherence to project timelines and budget constraints.
  • Established key issues in need of resolution and project performance metrics to set planning objectives.
  • Communicated with clients, delivering timely and relevant status updates.
  • Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
  • Monitored team progress and enforced deadlines.
  • Brought in additional project personnel and resources to meet demands.
  • Served as single point of contact for project scheduling and changes to maintain oversight while keeping progress on track.
  • Inspired team members by fostering positive environment and boosting employee confidence.
  • Conducted technical and customer meetings to increase communication and strengthen internal and external relationships.
  • Managed and partnered with contractors to monitor performance and meet tight project deadlines.
08/2012 to 12/2012
Intensive Reading Teacher Charter Schools Usa Lafayette, LA,
  • Spoke with parents to discuss student progress and discuss reading issues.
  • Interpreted assessment data to determine best intervention methods for students.
  • Established positive and engaging classroom environment that was conducive to improving literacy skills.
  • Proctored tests and graded papers.
  • Analyzed and reported on each student's progress in reading in accordance with the school district's policies.
  • Tutored and provided assistance after school to students in need of additional reading help.
  • Communicated positively with students through engaging conversations.
  • Encouraged love of reading and promoted literacy to students of all ages.
  • Monitored small reading groups comprised of 4 students.
  • Led students through safety procedures, including active shooter and fire drills.
  • Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
  • Taught reading to diverse class of 15-20 students.
  • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
  • Closely monitored and recorded student progress to create detailed learning plans for struggling students.
  • Developed and implemented interesting and interactive learning media to increase student understanding of course materials.
  • Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
  • Assessed students' understanding of subject matter through examinations and in-depth essay writing.
  • Tested students with quizzes, essays and exams to gauge learning effectiveness.
  • Researched new teaching tools and resources to use in classroom.
  • Employed wide variety of fiction and non-fiction textual materials to encourage students to read independently.
  • Met with parents and guardians to discuss students' progress and areas requiring improvement.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Helped learners of all abilities build learning and study skills to promote life-long educational goals.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.
  • Observed fellow educators in classroom to learn new teaching techniques.
  • Tutored children individually and in small groups to help with difficult subjects.
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
  • Established and enforced rules for behavior and procedures for maintaining order among class of 20 students.

06/1985 to 06/1995
Manager United Natural Foods Inc Oakdale, MN,
  • Increased safety awareness among employees, resulting in zero injuries.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
07/1981 to 11/1987
Interior Designer General Services Admin Austin, TX,
  • Visited home sites when necessary to assess and fulfill customer needs.
  • Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
  • Expertly sourced fabrics and carpets to meet customers' expectations and budgets.
  • Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
  • Assisted clients successfully by choosing furnishings consistent with preferences and budget.
  • Assisted clients with budget considerations regarding selection of paint and floor products.
  • Created professional presentations to creatively communicate design intent and direction.
  • Researched concepts and followed industry trends to provide knowledgeable insight to clients.
  • Developed interior design concepts and prepared interior systems and finishes.
  • Collaborated closely with customers, adjusting plans as needed to satisfy client needs and requirements.
  • Implemented client needs from schematic design to construction document phase and installation.
  • Maintained accurate specifications for each project.
  • Reviewed project costs, budgets and adherence to schedules.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
Expected in 05/2011
Bachelor of Science: Educaton
University of Central Florida - Orlando, FL
GPA:
Expected in 05/2004
Associate of Science: Computer Networking & Eng
Lake Sumter State College - Leesburg, FL,
GPA:
Expected in 05/2002
Associate of Arts: Gen Knowledge
Lake Sumter State College - Leesburg, FL,
GPA:
Expected in 05/1980
Associate of Science: General Business
Indiana Business College - Marion, iN,
GPA:

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Resume Overview

School Attended

  • University of Central Florida
  • Lake Sumter State College
  • Lake Sumter State College
  • Indiana Business College

Job Titles Held:

  • Project Manager
  • Intensive Reading Teacher
  • Manager
  • Interior Designer

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of Arts
  • Associate of Science

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