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Project Manager Resume Example

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PROJECT MANAGER
Summary

Experienced professional with nearly 10 years of experience yielding consistent excellent results in the world of finance, project management and education.

Skills
  • Project development and lifecycle
  • Multi-unit operations management
  • Staff training and mentoring
  • Admin Apps (Banking Software)
  • Funding procurement and budget planning
  • MS Office expert
  • Google Suites expert
  • Website Creator
  • Client relations, retention and sales expert
  • Positive rapport with stakeholders
  • Arabic Fluency
  • Intermediate French Fluency
Experience
Project Manager, Bank Of America Corporation, March 2018-July 2020Springfield , MO
  • Lead a team of interdisciplinary Professors from the University of Calgary and Professionals from the Calgary Board of Education during a 2+ year research study
  • Organized and spearheaded meetings, ensured on time reporting, and maintained consistent high quality delivery and production
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential participant records and reports.
  • Lead implementation of project goals, including development of benchmark data, project timelines, and outcomes measures
  • Developed thorough annual budgeting plans that were efficiently delivered to the appropriate departments consistently ahead of schedule
  • Authored and edited multiple research articles. Conducted and authored detailed data analysis', wide breadth scoping reviews, and spear headed meetings to share the findings in a succinct and engaged format
  • Authored and edited multiple government grant proposals that were successfully approved
  • Worked with vulnerable communities, establishing and maintaining long term positive rapport that has enhanced community understanding, and created long term plansfor integration and support
  • Recruited, hired and trained employees to aid and support data analysis processes. Managed and supported interpersonal team relations
Elementary School Teacher, Fullbloom, September 2017-March 2018San Jose , CA
  • Taught a grade 3/4 classroom with 50 students
  • Lead my students responsibly, with social consciousness and integrity. Created a classroom that was a safe space for students. A classroom that encouraged academic, emotional, physical and social growth encouraging a lifelong learning mindset
  • Created multimodal and differentiated lesson plans that followed the Curricular requirements that engaged and inspired every student and met every learners needs as well as prepared them for the following year
  • Implemented multiple teaching strategies such as STEM based learning as well as interdisciplinary and design based thinking which support student learning in the modern world. Applying these designs in the instructional practice created a profound space to communicate high expectations for all students by building lessons that are varied, engaging and relevant to students.
Credit Union Officer, TD Bank, November 2014-May 2016City , STATE
  • Aided both customers and Credit union Representatives with various financial concerns such as: Applications, Insurance, Balance Transfers, Credit Alert, payment allocation/financial calculations, business accounts, guaranteed accounts etc.
  • Ensured clients were efficiently and appropriately transferred to the appropriate departments when necessary
  • Exceeded all goals consistently, whilst maintaining highly quality interactions.
  • Built a positive rapport with customers, as well as Credit Union Representative. Ensured excellence even during high volume times and moments of technical difficulties
  • Enthusiastic team member. Worked closely with a tight knit immediate team, which was part of a larger collective, efficiently and effectively. Maintained a positive attitude at all times

Senior Bank Teller

08/2013 to 10/2014

  • Responded to client-initiated contacts, delivered fast and efficient service, assisted with financial transactions such as deposits, withdrawals, cheque cashing/ordering, bill payments, money orders and transfers, foreign currency exchanges, and wire transfers
  • Aided both personal and business clients, ensuring excellent quality service
  • Opened and closed the bank, ensuring all daily transactions where balanced by end of day, and funds and systems were running for opening hours
  • Managed and supported customers with Mortgage payments, Tax-Free Savings Accounts (TFSA), Canada Pension Plans (CPP), and Registered education Savings Plans (RESP)
  • Resolved problems at first point of contact where possible and referred more complex situations to senior officers
  • Looked for sales opportunities with all clients and created referrals to appropriate internal officers
  • Maintained excellent rapport with the clients and went beyond expectations to help them
  • Continually exceeded set goals, as well as provided consistent memorable service for customers ensuring full satisfaction
Education and Training
Bachelor of ArtsHonours Psychology, , University of Ottawa, , CityMarch 2016
Bachelor of ArtsHonours English Literature , , University of Ottawa, , CityMarch 2016
Bachelor of EducationEducation, , University of Calgary, , CityMarch 2018
Conferences and Publications
  • American Educational Research Association (AERA) 2020 : "Canadian Initiatives to Support Refugee Student
    Learning from three Provinces"
  • World Congress of Applied Linguistics (AILA) 2020: " Canadian Perspective on the educational systems/curriculum
    designed to support the influx of Syrian Refugees: ways to optimize parent-teacher Collaboration"
  • IDEAS Conference 2019: "Optimizing Parent-Teacher Collaboration with Refugee Families"
  • "Optimizing Refugee Parental Engagement in Schools", Canadian Journal of Education/Revue canadienne de
    l'éducation (pending)
  • "Optimizing Parent-Teacher Collaboration with Refugee Families", Calgary Board of Education (grant)
Certifications

Interim Canada, Alberta Teaching License (Highly Qualified): Kindergarten - Grade 12

Specializations include:

  • Elementary grades 1 - 6
  • Junior High school/ High school subjects: English Literature, Arabic, Humanities, Psychology, Social Studies, and History
  • Trauma informed teaching practices
  • Trained in teaching English Language Learners
  • Trained and experienced in teaching Special Needs student
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How this resume score could be improved?

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Resume Strength
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Resume Overview

School Attended

  • University of Ottawa
  • University of Calgary

Job Titles Held:

  • Project Manager
  • Elementary School Teacher
  • Credit Union Officer

Degrees

  • Bachelor of Arts
    Bachelor of Arts
    Bachelor of Education

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