Project Manager Resume Example

• Taught a grade 3/4 classroom with 50 students
• Lead my students responsibly, with social consciousness and integrity. Created a classroom that was a safe space for students. A classroom that encouraged academic, emotional, physical and social growth encouraging a lifelong learning mindset
• Created multimodal and differentiated lesson plans that followed the Curricular requirements that engaged and inspired every student and met every learners needs as well as prepared them for the following year
• Implemented multiple teaching strategies such as STEM based learning as well as interdisciplinary and design based thinking which support student learning in the modern world. Applying these designs in the instructional practice created a profound space to communicate high expectations for all students by building lessons that are varied, engaging and relevant to students.

• Aided both customers and Credit union Representatives with various financial concerns such as: Applications, Insurance, Balance Transfers, Credit Alert, payment allocation/financial calculations, business accounts, guaranteed accounts etc.
• Ensured clients were efficiently and appropriately transferred to the appropriate departments when necessary
• Exceeded all goals consistently, whilst maintaining highly quality interactions.
• Built a positive rapport with customers, as well as Credit Union Representative. Ensured excellence even during high volume times and moments of technical difficulties
• Enthusiastic team member. Worked closely with a tight knit immediate team, which was part of a larger collective, efficiently and effectively. Maintained a positive attitude at all times

Senior Bank Teller

08/2013 to 10/2014

• Responded to client-initiated contacts, delivered fast and efficient service, assisted with financial transactions such as deposits, withdrawals, cheque cashing/ordering, bill payments, money orders and transfers, foreign currency exchanges, and wire transfers
• Aided both personal and business clients, ensuring excellent quality service
• Opened and closed the bank, ensuring all daily transactions where balanced by end of day, and funds and systems were running for opening hours
• Managed and supported customers with Mortgage payments, Tax-Free Savings Accounts (TFSA), Canada Pension Plans (CPP), and Registered education Savings Plans (RESP)
• Resolved problems at first point of contact where possible and referred more complex situations to senior officers
• Looked for sales opportunities with all clients and created referrals to appropriate internal officers
• Maintained excellent rapport with the clients and went beyond expectations to help them
• Continually exceeded set goals, as well as provided consistent memorable service for customers ensuring full satisfaction