High performing sales professional with over 15 years' experience in Security Alarm industry. Known for contributions of territory growth and for being focused on customer satisfaction. Extensive outside sales experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organization skills.
Skills
Client acquisition strategies
Marketing familiarity
Security knowledge
Territory sales
Education and Training
College of The CanyonsValencia, CAExpected in – –:Business Studies - GPA:
Los Angeles Baptist High School North Hills, CAExpected in 06/1999 – –High School Diploma: - GPA:
Experience
Kizan Technologies - Project Manager Bloomington, IN, 01/2014 - Current
Devised implementation plans, including cost-benefit and ROI analyses.
Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
Inspired team members by fostering positive environment and boosting employee confidence.
Brought in additional project personnel and resources to meet demands.
Maintained close connection with project personnel to quickly identify and resolve problems.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Focused on product value to decrease waste and boost customer satisfaction.
Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
Automated office operations by managing client correspondence, records, contracts and data communications.
Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
Input customer order details into system, accepted payments and updated accounts.
Conducted market research and reported on competittors.
Established and enforced sales goals to boost team success.
Generated new accounts by implementing effective networking and content marketing strategies.
Collaborated with new customers to give details about company offerings.
Reviewed accounts for delinquencies and other ongoing issues.
Estimated and quoted prices, credit and contract terms, warranties and delivery dates.
Reached out to accounts measuring satisfaction and increased revenue.
Researched and secured new accounts within assigned territory to increase sales and profitability.
Handled high-profile accounts worth up to $[Amount], maintaining information and alerting clients of changes.
Attended company and industry events to network with potential customers and generate leads.
Produced sales documents, finalized deals and filed records.
Deepened relationships with account business by applying strong communication skills, excellent follow-through and industry knowledge.
Developed and delivered new business requisitions through business-to-business sales and trade shows.
California Protection Industry Inc. - Senior Sales and Technical Representative City, STATE, 02/2007 - 03/2013
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Implemented consultative sales techniques to generate revenues and exceed sales targets.
Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences.
Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments.
Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Planned and followed through with inventory management for each store.
Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
Collaborated with customers after sales to identify and resolve service, account or technical product issues.
Provided customers with recommendations to promote brand effectiveness and product benefits.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
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