Project Manager Resume Example Company Name

PROJECT MANAGER

Summary

Process-driven Compliance Analyst practiced in assessing, tracking and documenting information. Adept at reviewing employee work, company standards and supporting materials in order to make a clear assessment and offer effective solutions.

Skills

Solutions development
Systems implementation
Financial and cash flow analyses
Policies and procedures implementation
Staff training and development
Performance reporting

Business Administration
Microsoft Office
Data archiving
Retail operations management
Project management abilities
Efficient data management

Experience

Project Manager, Company Name, October 2021-CurrentCity, State

Brought projects in on-time and in accordance with budget and quality standards.
Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving payments.
Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
Monitored internal financial budgets to measure against projections.
Coordinated complex contract administration, including defining project milestones and developing budget.

Operations Control Analyst- KYC, Company Name, March 2021-October 2021City, State

Evaluated data processing applications for institutions to develop regulatory compliance recommendations for existing systems.
Provided regulatory compliance training to employees.
Produced in-depth reports outlining findings and recommendations for improvement.
Researched economic data and reviewed records to assess adequacy of institution's operations in relation to established structure.
Helped to investigate fraud and identify risks in collaboration with risk management staff.
Provided customer training on compliance concerns to optimize operations and meet risk prevention goals.
Reviewed company policies against best practices to better understand level of compliance.
Kept detailed records of investigations and communication throughout cases to meet legal standards and promote easy search and retrieval by compliance staff.
Verified data about business and clients through personal interviews and direct evidence collection strategies.

Relationship Banker, Company Name, February 2020-March 2021City, State

Advised customers on bank products, services and financial planning options.
Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
Drafted monthly summaries to review level of client participation and identify targets for follow-up calls.
Improved decision-making by using current data on market conditions and individual financial situations.
Made continuous business adjustments to improve branch operations.
Cultivated positive relationships with key stakeholders and decision-makers as part of successful business practices.
Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
Developed culture of success rewarding performance, productivity and sales results.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Devised targeted solutions for various customers, including deposit, lending and investment services.

Customer Service Representative, Company Name, February 2018-January 2020City, State

Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Maintained optimal financial controls by securing funds and making accurate transactions.
Verified amounts and integrity of every check or funds transfer.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Trained employees on cash drawer operation.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Balanced daily cash deposits and vault inventory with zero error rate.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.

Education and Training

Associate of ScienceBusiness Administration And Management, , Dallas College , CityState

Certification Big Data - SQL, , Harvard University, CityState

Certification Project Management, International Business Management Institute , City

Resume Overview

School Attended

Dallas College
Harvard University
International Business Management Institute

Job Titles Held:

Project Manager
Operations Control Analyst- KYC
Relationship Banker
Customer Service Representative

Degrees

Associate of Science
Certification
Certification

Project Manager Resume Example

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