Process-driven Compliance Analyst practiced in assessing, tracking and documenting information. Adept at reviewing employee work, company standards and supporting materials in order to make a clear assessment and offer effective solutions.
Skills
Solutions development
Systems implementation
Financial and cash flow analyses
Policies and procedures implementation
Staff training and development
Performance reporting
Business Administration
Microsoft Office
Data archiving
Retail operations management
Project management abilities
Efficient data management
Education and Training
Dallas College Dallas, TXExpected in – –Associate of Science:Business Administration And Management - GPA:
Harvard UniversityCambridge, MAExpected in – –Certification :Big Data - SQL - GPA:
International Business Management Institute Berlin, Germany , Expected in – –Certification :Project Management - GPA:
Experience
Coretelligent, Llc - Project Manager Dallas, TX, 10/2021 - Current
Brought projects in on-time and in accordance with budget and quality standards.
Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving payments.
Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
Monitored internal financial budgets to measure against projections.
Coordinated complex contract administration, including defining project milestones and developing budget.
Pbi Bank - Operations Control Analyst- KYC Elizabethtown, KY, 03/2021 - 10/2021
Evaluated data processing applications for institutions to develop regulatory compliance recommendations for existing systems.
Provided regulatory compliance training to employees.
Produced in-depth reports outlining findings and recommendations for improvement.
Researched economic data and reviewed records to assess adequacy of institution's operations in relation to established structure.
Helped to investigate fraud and identify risks in collaboration with risk management staff.
Provided customer training on compliance concerns to optimize operations and meet risk prevention goals.
Reviewed company policies against best practices to better understand level of compliance.
Kept detailed records of investigations and communication throughout cases to meet legal standards and promote easy search and retrieval by compliance staff.
Verified data about business and clients through personal interviews and direct evidence collection strategies.
Shutterfly, Inc. - Relationship Banker Long Beach, NY, 02/2020 - 03/2021
Advised customers on bank products, services and financial planning options.
Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
Drafted monthly summaries to review level of client participation and identify targets for follow-up calls.
Improved decision-making by using current data on market conditions and individual financial situations.
Made continuous business adjustments to improve branch operations.
Cultivated positive relationships with key stakeholders and decision-makers as part of successful business practices.
Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
Developed culture of success rewarding performance, productivity and sales results.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Devised targeted solutions for various customers, including deposit, lending and investment services.
Bank Of America - Customer Service Representative City, STATE, 02/2018 - 01/2020
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Maintained optimal financial controls by securing funds and making accurate transactions.
Verified amounts and integrity of every check or funds transfer.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Trained employees on cash drawer operation.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Balanced daily cash deposits and vault inventory with zero error rate.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
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