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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering teams to excel in performance.

Skills
  • O365 Migration
  • Project planning and development
  • Business process re-engineering
  • Multi-Site Operations
  • Project Management
  • Microsoft Project
  • Project Tracking
  • Advanced Problem Solving
  • Contract Review And Recommendations
  • Blueprints And Schematics
  • Lean Manufacturing And Design
  • Project Estimation And Bidding
  • Management
  • Project Planning And Development
  • Presales Strategy Design
  • Ability To Multitask
  • Technical Diagram Design
  • Consultative Sales Techniques
  • Product Proposal Drafting
  • Business Relationship Management
  • Consumer-Facing Material Design
  • Project Manager
  • System Development
  • Operational Support
  • Status Reporting
  • Disaster Recovery
Work History
03/2014 to Current Project Manager Avi-Spl, Inc. | Indianapolis, IN,
  • Modified and directed project plans to meet organizational needs.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Drove team success through shared vision and recognition of quality performance.
  • Fostered relationships with vendors to foster positive working relationships.
  • Reined in project costs while meeting key milestones.

Program and Project Manager for the Data Center migration program. Managed all related projects in the Program effort for data centers in North America and in European Union regions. The projects were: AD/Exchange user migration into hybrid local Exchange/Office 365 Enterprise environment, AirWatch on-premises and cloud (MDM), Support Central build, VPN, Identity/Password Management (Aveksa), 3.x to 10.x Network Remediation, WebEx migration, Vendor Access, Application Security Scanning, Vulnerability Scanning (Tenable Nessus), Intranet Blocking, PC backup (Iron Mountain), Desktop Security (McAfee), Help Desk migration and upgrade to Remedy. Responsible for meeting with all stake holders to create the project schedules. Worked with business leaders and SME’s to drive all deliverables for the project. Worked with the compliance and legal representatives to insure all facets of security were covered to meet SOX auditing requirements. Worked with designated SME to design and configure the Identity Management system (Aveksa) and systems integration with existing Active Directory, LDAP (Oracle), SAP and SaaS solutions. Configured Automation, Synchronization, Self-Service, Delegated administration and Workflow processes and documented for IT staff and clients within compliance guidelines.

02/2013 to 10/2021 Project Manager Avi-Spl, Inc. | Albuquerque, NM,
  • Developed internal project management systems and communications to facilitate successful operations.
  • Applied knowledge of project management life cycle to keep project work moving smoothly.
  • Identified, targeted and delivered opportunities to make valuable contributions to strategic business objectives.
  • Managed and oversaw junior project consultants and delegated tasks for timely execution.

Program and Project Manager for the Data Center Relocation program. Managed all related projects in the Program effort for data centers in North America and in European Union regions. The projects were: Server Relocation & AD collapse, WAN connectivity, End user & File Migration, Security, Business Application Migration, SharePoint Migration & Upgrade to SharePoint 2013 where all previous SharePoint sites were consolidated to SharePoint 2013, Upgrade and integration with Office 365 combining the new Exchange environment with Office 365. Mobile user migration to Office 365 was also employed. Help Desk and Service Desk Migration and Track-IT Upgrade to version 10, Change & Communications. Responsible for meeting with all stake holders to create the project schedules. Worked with business leaders and SME’s to drive all deliverables for the project. Worked with the compliance and legal representatives to insure all facets of security were covered to meet SOX auditing requirements and Safe Harbor standards maintained. Worked with the applications and database administrative teams to cutover large online customer databases with zero service interruption to online portal activity due to the move from the legacy datacenter to global datacenter.

10/2013 to 03/2014 Project Manager Avi-Spl, Inc. | Audubon, PA,

Managed IT and business projects for third-party (3PL) systems and processes. Managed transition of international shipment processing from internal, TBB Supply Chain Guardian, based system to industry leading SaaS solution CargoWise Enterprise. The CargoWise implementation was configured for internal shipment processing, US Customs connectivity and client web access to CargoWise. Worked with development staff to create CargoWise web based solution for new services offered to clients for purchase order (PO) and direct import (DI) shipment management and shipment tracking. Drafted project charters for all systems within TBB to consolidate all services on the TBB Supply Chain Guardian Portal. Identified budget, staff required and timeline for implementation including all major milestones. Directed technical team on BizTalk server setup to manage processes for supply chain, Purchase Orders etc. B2B connectivity. Additionally drafted business and functional requirements documentation as well as use case studies for the new business process management on the portal. Had to understand business requirements and relate the requirements into the business design documents. In preparation for system Go-Live had to create test scenarios for each use case to verify daily business process could be completed successfully. Additionally helped development team with writing and implementing SQL scripts to generate reports requested by clients.

  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Identified plans and resources required to meet project goals and objectives.
  • Provided management for internal personnel, contractors and vendors.
  • Managed all phases of projects from procurement to commission.
  • Managed and oversaw junior project consultants and delegated tasks for timely execution.
03/2011 to 02/2013 Project Manager Avi-Spl, Inc. | Dallas, TX,
  • Took proactive approach to assessing and correcting problems at all stages.
  • Configured and maintained processes and systems for effective project delivery.
  • Established timeframe and managed schedule throughout project.
  • Solicited client feedback on consultant performance and reviewed, implemented and executed changes to enhance project delivery.
  • Managed and oversaw junior project consultants and delegated tasks for timely execution.

Project Manager at Pfizer for the GroupWise Data Disposition Project and Exchange Public Folder Migration Project.

Exchange Public Folder Migration (PFM) Responsibilities: In addition to creating and maintaining the SharePoint site, InfoPath forms development in 10 languages for data collection and tracking, responsibilities included working with all BT leads to coordinate all clients Public Folder data migration and track the final data disposition for Pfizer Legal.

GroupWise Project Responsibilities: Responsible for planning and managing the integration of a third party for Pfizer legal eDiscovery work. Due to the acquisition of Wyeth, Pfizer is decommissioning the legacy Wyeth GroupWise based email system. The Pfizer legal team needs to have all legacy Wyeth email stored and have the ability to search for any data requested by a judge for any litigation. Created the SharePoint 2010 portal to track global effort on server image collection and storage for legal eDiscovery purposes. SharePoint team site created and maintained as well as an Access from end for advanced query and report generation.

Education
Expected in Associate of Science | Mechanical Engineering Montgomery County Community College, Blue Bell, PA , GPA:
Expected in 06/2022 Bachelor of Science | Information Technology Management American Military University, Charles Town, WV , GPA:
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 to 125 on-shore & off-shore staff members.

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Resume Overview

School Attended

  • Montgomery County Community College
  • American Military University

Job Titles Held:

  • Project Manager
  • Project Manager
  • Project Manager
  • Project Manager

Degrees

  • Associate of Science
  • Bachelor of Science

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