Project Manager Resume Example
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PROJECT MANAGER
Professional Summary
Hardworking Project Manager gifted at performance specification and reviewing designs to meet client expectations. Engaging and personable professional monitors work quality, manages key milestones and delivers exemplary customer service. Exhibits excellent technical skills in using project management methodologies, WMS implementation, LFS/400, Microsoft Office, incl. Excel, Projects, PowerPoint & Word, Jira and database tools to increase productivity, quality and throughput. Enterprising Senior Executive Administrator with 9+ years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented with ability to meet long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.
Accomplishments
- Reduced department operating costs by 15% in 6 months.
- Improved customer satisfaction ratings by 68% by processing improvements, cost reductions, qualities improvements, on-time delivery improvements, increase data visibility, and faster processing.
- Completed the WMS implementation/migration LFS v8. Project on time and $20,000 under budget.
- Increased company revenue by $1,000000 by bringing new customers.
- Collaborated with a team of 10 in the development of Zephyr.
- Supervised a team of 45 staff members.
Work History
Hca- Project Manager
Middleton , ID08/2008 - Current
Middleton , ID08/2008 - Current
- KG Conceptual design of customer specific warehouse- and transport solutions, Process calculation, Process optimization, Implementation of warehouse solutions, Business development.
- Integrated Degree Program, Hellmann Worldwide Logistics GmbH & Co.KG 3 year work and study program with the opportunity to get work experience in different departments of Hellmann (Road freight, Air & Sea Freight , Courier/Parcel Services, Business Process Management, Global Account Management) including working and studying abroad in England (working) und China (studying).
- Developed and initiated projects, including managing costs, schedule and performance.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Developed implementation methodologies to rein in project costs while meeting key milestones.
Adobe Systems Incorporated- Board Assistant
Amsterdam , NY, USA11/2015 - 06/2016
Amsterdam , NY, USA11/2015 - 06/2016
- Contract Logistics, Hellmann Worldwide Logistics Contract Logistics GmbH & Co.KG.
- Project member and project lead in projects with a strategic focus (e.g.
- Global Contract Logistics Strategy 2020, Optimization billing processes, Implementation customer reporting), Preparation of information as decision-making basis, E-Calculation Tool training, Budget preparation, Meeting preparation and participation (Board Meeting Turkey, global Contract Logistics Call, Monthly EU Contract Logistics Meeting).
- On-site project coordination of a project business (4 months) for a solar customer: Sea freight import, Cross Docking, Storage and distribution of 3,500 40 ft.
- Sea freight containers with solar modules to 3 different construction sites.
- Optimization of the existing warehouse processes within the project.
- Implementation of a new customer: Project lead and coordination between all involved project participants (Customer, IT, operations, local management).
- Interim management Contract Logistics Los Angeles.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
- Worked with senior management to initiate new projects and assist in various processes.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Accomplished special objectives and projects according to requests from board members.
Contract Logistics US, Hellmann Worldwide Logistics Inc- Strategic Business Development Manager
City , STATE08/2008 - Current
City , STATE08/2008 - Current
- Project Lead Heinemann WMS implementation/migration LFS v8.
- Project Zephyr, Houston: Workstream Lead Processes, LFS v8 Set up & Testing, Development of work instructions & Training LFS v8.
- Responsible for the implementation of Wibit Chicago & Schleich e-commerce Charlotte, as well as main contact person for these customers regrading non-operational topics and commercial related questions.
- Calculation & offer presentation for diverse customer projects.
- Project support Plastiflex Charlotte & Implementation KPI Report.
- Successful graduation Step Up Leadership Development Program 2019 – 2020.
- Step up Project: Labor Management Tool CL.
- Project Manager Restructuring, Contract Logistics USA, Hellmann Worldwide Logistics Contract Logistics GmbH & Co.KG.
- Project lead for diverse on-site restructuring projects in Los Angeles, Chicago & Miami.
- E.g.
- Complete wind-down of the CL warehouse operations in Los Angeles, Move and implementation of the E-commerce customer Liebeskind from Los Angeles to Miami, profit analysis on warehouse- and customer level, new business calculation.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
- Consistently exceeded quotas through penetration of new accounts.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Consulted with product development teams to enhance products based on customer data.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Created reports and presentations detailing business development activities.
- Worked with existing customers to increase purchases of products and services.
- Negotiated, prepared and signed contracts with clients.
Skills
- Account Management
- Billing
- Budget preparation
- Business development
- Business Process
- CL
- Conceptual design
- Decision-making
- E-commerce
- Focus
- Leadership Development
- Logistics
- Exchange
- Migration
- Optimization
- Processes
- Profit
- Project coordination
- Project Lead
- Reporting
- Strategy
- Strategic
- Business writing
- Report analysis
- Detail-oriented
- Relationship-Building
- Analytical skills
- Project planning
- Operations
Education
Duale Hochschule Baden Württemberg, Standort LörraCity09/2011Bachelor of Arts: Business Administration
BWL Spedition, Transport & Logistik, Duale Hochschule Baden Württemberg, Standort Lörrach
(Transport & Logistics), Open UniversityCity09/2011Bachelor of Arts: Business Administration And Management
Beijing Wuzi UniversityCity01/2011Logistics Management Specialty Exchange Program: Logistics Management
Seite 2
Certifications
- Certified Step Up Leadership Development Program , Hellmann Worldwide Logistics Inc. - 2019 – 2020.
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Resume Overview
School Attended
- Duale Hochschule Baden Württemberg, Standort Lörra
- (Transport & Logistics), Open University
- Beijing Wuzi University
Job Titles Held:
- Project Manager
- Board Assistant
- Strategic Business Development Manager
Degrees
- Bachelor of Arts : Business Administration
Bachelor of Arts : Business Administration And Management
Logistics Management Specialty Exchange Program : Logistics Management
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