project manager resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced Project Manager with 16 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management. Highly articulate, demonstrating excellent interpersonal skills. Strong project management skills and methodical aptitude with an innate ability in decision-making, coordinating and synthesizing data.

  • Project planning and development
  • Staff Management
  • Planning and Coordination
  • Project requirements analysis
  • Consulting
  • Time Management Skills
  • Attention To Detail
  • Customer Service
  • Excel
  • Strong Organization
  • Technical Concepts
Work History
3/05/18 to Current
Project Manager Mdu Resources Group, Inc. Bismarck Or Williston, ND,
  • Directs project and program(s) service delivery and implementation, including developing policy and procedures, monitoring performance and project expenditures, providing technical assistance and generating data analysis to validate status of projects against measurable performance objectives.
  • Ensures business continuity and profitability by transitioning formerly in-person events to engaging virtual formats that enabled us to deliver on commitments to employers and job seeker expectations.
  • Facilitates collaboration meetings es to ensure timely decision-making and effective communication between project stakeholders at all levels.
  • Created and established clear Customer Relations Management Systems policies to ensure auditing compliance (setup of staff access, inactivation, and training) which has improved by 90%.
  • Updates operational methods, oversees accounting procedures, tracks information and compiled data to improve efficiency using project management software.
  • Monitors contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Developed and initiated projects, managed costs, and monitored performance
03/2017 to 02/2018
Project Implementation Consultant Morningstar Inc. Oslo, MN,
  • Studied customers' business processes to customize implementation measures for minimal disruption to operations.
  • Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
  • Processed lags and improved productivity by supervising implementation managers.
  • Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
  • Communicated effectively with third-party personnel involved in implementation efforts, coordinating activities to maximize progress. and facilitating all internal project status meetings.
  • Tracked key project milestones and communicated adjustments to work stream leads.
  • Supervised team of 8.
08/2014 to 10/2015
Accounts Payable Team Lead Jps Health Network Fort Worth, TX,
  • Conducted training and implemented variety of accounts payable migration services for onboarding newly acquired convenience stores.
  • Led transformation activities by demonstrating strategic planning, anticipating functional requirements and proposing solutions.
  • Supported internal and external audit readiness activities for all functional groups.
  • Analyzed financial data derived from multiple reporting systems to develop recommendations for operational and performance improvements for Store Accounting Director.
  • Researched and resolved vendor payment discrepancies and complex technical accounting issues.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Monitored 4 clerk -employee team while handling day-to-day accounting processes and financial accuracy.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
02/2002 to 12/2013
Director of Performance & Reporting Workforce Network, Inc. City, STATE,
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
  • Coordinated projects, including defining scope, managing milestones and maintaining strong relationships with all stakeholders.
  • Initiated and maintained rollout of new network infrastructure solution for corporate office. Provided technical assistance to users for email, printer, server, computer, and software needs. (Citrix or Server).
  • Developed and implemented corrective action plans to improve areas of performance that were identified during Quality Assurance monitoring conducted by Board or State.
  • Maintain filing system of all pertinent information and reports. Enter and retrieve data and manage database ensuring adherence to high degree of data integrity for Board and State audits.
  • Managed team of 9-12 Workforce professionals (performance analyst team).
  • Developed and revised policies/procedures to ensure program compliance with Board and State contract performance measures. Provided and conducted training for staff and Center Managers on performance measures.
  • Worked directly with staff at service provider level, internal and external clients, and management to achieve performance results. Develop and implement corrective action plans found during Quality Assurance monitoring conducted by Board or State.
  • Served as liaison between clients and staff to resolve clients’ problems and implement long and short term solutions.
Expected in 12/2016
Bachelor of Science: Business Administration, Project Management
Capella University - Minneapolis, MN
  • Graduated summa cum laude
Additional Information
  • Project/Program Awards , Board Performance Incentive Award, Texas Workforce Commission, Year 2020, Foster Youth, State Award. Service to Business Award, Texas Workforce Commission, Year 2019, Women’s Entrepreneurship Bootcamp, State Award. Accomplishments Rice Business Executive Education, The Management Incubator, Year 2020 Leadership Corpus Christi, Graduate, Class XLVIII, Year 2019-2020 Achievement Pay, for demonstrated innovation and efficiency through use of technology platforms, Year 2020

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Resume Overview

School Attended

  • Capella University

Job Titles Held:

  • Project Manager
  • Project Implementation Consultant
  • Accounts Payable Team Lead
  • Director of Performance & Reporting


  • Bachelor of Science

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