Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Experienced Project Manager professional with strong leadership, relationship-building skills, organized with excellent written, oral and interpersonal communication skills.
Skills
Hardworking fast learner who works calm under pressure
Team Player
Staff supervision, development,motivation and training
Administrative, communication and Organizational skills
Computer-savvy
Time Management
Vendor Outsourcing/Negotiations
Workflow Planning
Employee Scheduling
Inventory Control
Employee Performance Evaluations
Experience
12/2016 to Current
Project ManagerSharp Decisions – Foster City, CA,
Participate in a monthly recap meetings where everything from rent management, operations, marketing and performance against budget are reviewed.
Operations and management services include: Employment and supervision of all onsite employees.
Sales and operations training.
Revenue Management-continual pricing and current tenant rent increase management.
Full accounting and preparation of financial statements
Monthly reporting with details on many aspects of the operations and financial results.
Maintain auction and delinquency control
Vendor contracting / negotiations
11/2015 to 12/2016
ManagerHyatt – Saint Louis, MO,
Supported sales objectives and revenue growth through maximizing conversion of telephone and walk-in inquiries into rentals.
Maintained appropriate financial controls and achieve financial goals by accurately handling cash and balancing receipts.
Made collection calls, posting payments, processing daily bank deposits accurately and timely.
Participated in collecting past due accounts.
Consistently practice effective customer service techniques through answering phone in a friendly, pleasant and professional manner.
Greeted customers enthusiastically and professionally.
Knowing and presenting the features and benefits of the property.
Resolved customer problems timely and effectively.
Maintained accurate records for each customer including contracts, insurance addendums and any other correspondence to or from our customers.
Effectively utilized computer systems in Microsoft Windows and YARDI.
Monitored accurate merchandise inventory.
Compiled assigned reports and projects correctly.
Performed daily lock checks, maintenance and custodial duties-cleaning vacated units while keeping the property clear of debris.
01/2015 to 10/2015
Relief ManagerCircle K Stores, Inc. – Cape Coral, FL,
Meticulous attention to detail, bookkeeping, sales and marketing
Provided outstanding customer service
Assisted with maintaining the facility rentals at optimum levels
Assessing and resolved customer problems
Handled telephone and walk-in inquiries
Visually inspected the facility- observing and responding promptly to any situation
Executed the opening and closing procedure properly
Maintained all tenant documentation
Controlled delinquency by telephone contact and letters on a scheduled basis
Sent out monthly invoices, maintained accuracy of petty cash, made daily bank deposits, assisted with lock-cuts and auctions, vacate tenants.
Maintained a neat, clean , safe and secure facility
Used basic computer operation in Windows, Public Storage software application, automatic gate systems and office machines
Good organizational skills, bookkeeping, successful record of accomplishment of sales and marketing.
01/2014 to 06/2015
Beauty AdvisorUlta Salon, Cosmetics & Fragrance, Inc. – Austin, TX,
Provide legendary customer service to all customers, giving memorable greet.
Accurately rang customers using electronic cash register
Assisted customers on sales floor in assigned department
Built rapport everyday with new customers
Set up advertising displays
Arranged merchandise to promote while gaining product knowledge
Merchandise / replenish assigned departments
05/2013 to 01/2015
Task Team Member/ Beauty AdvisorULTA Salon, Cosmetics & Fragrance – City, STATE,
Assist the Merchandise Manager with store merchandising / replenishment.
Prepare physical inventory preparations.
Execute load processing to productivity goals,.
Set up advertising displays or arrange merchandise on counters or tables to promote sales.
07/2012 to 03/2013
Market SurveyorItron,Inc – City, STATE,
Attended training sessions to learn techniques of interviewing to become familiar with data entry systems.
Collected / recorded data accurately given in the telephone interviews for both commercial / residential sector of a study.
Detected potential problems, corrected them.
Education and Training
Expected in January
Bachelor of Science: Business Administration Healthcare Management Argosy University-San Francisco Bay Area - Alameda, CA GPA: Business Administration Healthcare Management
Expected in 2000
High School Diploma: Peoples' High School - Vallejo, CA GPA:
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